whole stay great bar staff really helpful especially for disabled people

N/A

The breakfast was ok. Some of the food was very salty

Very good stay

Friendly staff, very comfortable room.

Nothing

Great selection of food at breakfast 😀

The staff were so friendly.

All was fine

Great property

Nothing

The meals and leisure centre and the friendly staff

Finding dirty gents socks behind the curtain

The pool, sauna, steam room & lovely breakfast

Some of the bed sheets were soiled, carpets dirty, bedthrows were very dirty, stains etc

Beautiful place

Very clean and very well kept

We found the hotel very family friendly. The staff were all very helpful.

Nothing

Convenient location spacious room

The room next store has a domestic the phone in the too Wasn’t working couldn’t contact reception to complain

Good breakfast buffet. Nice pool. Helpful staff. Big bedroom.

Late check in time of 4pm - later than the 3pm stated on booking.com. Large damp coffee stain on carpet from a fresh spill.

Very good breakfast.

Beds were too soft.

relaxed atmosphere & lovely breakfast

children pool time only up to 7pm & games room pool table not working

The Maldron Hotel & Leisure Centre, Oranmore is a pure gem. Our first impressions were very positive when the reception staff were able to change our room allocation because we had arrived early. The room we were to have was not ready. This was not a problem to Meida. In a blink of an eye she had another room allocated to us. The room was excellent, large and roomy with a nice sized ensuite. Though on a busy roundabout the noise level was quite acceptable. We were being joined by family for dinner later. We could not be guarenteed seating for nine adults in the bar but no fear Karyn the dining room manager set aside a table in the dining room even though the restaurant is generally not opened on Saturday. This was very successful, as with a family gathering we were a noisy bunch with several conversations going on at the same time. Problem solved.

When we completed an online check-in, the drop down menu options for arrival began at 4.00pm. We would have preferred an earlier time. Hence when we arrived at 3.00pm we were told we were too early. Could these options be changed slightly. The bar prices seemed a bit pricier than the norm. A glass of Sauvignon Blanc at €8.50 and a pint of Carlsberg at €6.90 is a wee bit saucy.

Late check in. I explained to the lady that my husband and daughter would be there. Running late as they out sea fishing for my daughters 12th birthday that day. She turned 12 that day and also caught the biggest fish. The lady said her father also a fisherman. When my husband and Aimee arrived the lady not only congratulated my daughter on her big catch, she also wished her a Happy birthday. Big respect for this lady behind the phone call. She went above her duty to even remember what I had said and remembered her birthday 🎂. It's always the little things that matter. I can't remember the ladies name but the phone call was made at 19.01. Thank you to this wonderful lady. Its the 1st thing Aimee said to me when she phoned me after checking in 💕💕

The room was nice and comfortable. Reception staff nice as were house keeping

The restaurant/ bar , was poorly staffed or staff didn't appear to know what they were doing . The food was good but by the time u got served it had ruined the occasion

the staff were nice and friendly

It is NOT FOUR STAR. The hotel is run down and have not kept up with the building. carpet was old and stained.

clean comfortable rooms with very good food for dinner & breakfast.

the room facilities were pretty basic for a four star hotel. no water in the room, no extra soap or vanity kits, no face cloth or slippers - all of which I would have expected for a four star hotel. Bed was comfy & room was clean but nothing that stood out for me as a four star hotel.