RIU Palace Punta Cana - All Inclusive
Struttura tutto incluso in Punta Cana
2 letti matrimoniali
Motivi per prenotare
Include gli elementi essenzialiGiardino, Piscina, Cucina o angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questo hotel
Hotel Riu Palace Punta Cana - All Inclusive
Struttura di lusso a pochi passi dalla spiaggia con 3 piscine all'aperto
Trascorri la giornata sulla spiaggia o rilassati alla spa con servizi completi di questo resort; RIU Palace Punta Cana - All Inclusive dispone anche di 6 ristoranti.
Il servizio di pulizie è disponibile su richiesta.
RIU Palace Punta Cana - All Inclusive offre 676 sistemazioni con minibar e casseforti in camera. Tutte le camere sono dotate di patio. Le sistemazioni offrono salotto separato. La TV a schermo piatto con canali via satellite.
Questa struttura offre agli ospiti 4 campi da tennis coperti e un parco acquatico con ingresso incluso nel prezzo con scivoli acquatici. Sono presenti 3 piscine all'aperto e una piscina per bambini. I servizi ricreativi comprendono anche una sauna e una palestra.
Trascorri la giornata sulla spiaggia o rilassati alla spa con servizi completi di questo resort; RIU Palace Punta Cana - All Inclusive dispone anche di 6 ristoranti.
Il servizio di pulizie è disponibile su richiesta.
RIU Palace Punta Cana - All Inclusive offre 676 sistemazioni con minibar e casseforti in camera. Tutte le camere sono dotate di patio. Le sistemazioni offrono salotto separato. La TV a schermo piatto con canali via satellite.
I bagni sono dotati di set di cortesia firmati, set di cortesia gratuiti e asciugacapelli. Questo resort di Punta Cana offre accesso wireless a Internet gratuito. Le camere sono provviste di acqua minerale gratuita e accessori per la preparazione di caffè/tè. Couverture serale e pulizie tutti i giorni. Su richiesta è disponibile inoltre: cambio degli asciugamani. Le pulizie vengono eseguite servizio di pulizie su richiesta.
Questa struttura offre agli ospiti 4 campi da tennis coperti e un parco acquatico con ingresso incluso nel prezzo con scivoli acquatici. Sono presenti 3 piscine all'aperto e una piscina per bambini. I servizi ricreativi comprendono anche una sauna e una palestra.
Le attività ricreative elencate di seguito sono disponibili in loco o nelle vicinanze. È possibile che siano a pagamento.
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
TV
Palestra o centro fitness
Giardino
Mappa di Punta Cana
Camere disponibili
Junior Suite (U)
2 Matrimoniale • 38 m²
Può ospitare 4
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Junior Suite (Tropical View, U)
2 Matrimoniale • 38 m²
Può ospitare 4
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Suite (U)
1 Letto king size • 68 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Suite, Ocean View (U)
1 Letto king size • 68 m²
Può ospitare 2
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
Junior Suite (L)
2 Matrimoniale • 38 m²
Può ospitare 4
Verrai reindirizzato a Expedia.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
2.5 / 5.0
Perfect. Highly recomended
1.5 / 5.0
Was very disappointed with this property. Room was not maintained well! Sink was clogged, toilet did flush properly and air conditioner did not work in room! Difficult to get dinner reservations they claim they were always booked and full!
1.0 / 5.0
I was incredibly disappointed in my stay here. The accommodations were covered in mold and when I brought this to the attention of the property, they would not offer a refund. In addition, the towels at both the hotel and the pool were all ripped and dirty. I will not stay here again.
1.0 / 5.0
To whom this may concern,
On September 3rd my husband and I checked into our room at Riu palace punta cana to enjoy our anniversary. The smell if the room was overwhelmingly horrible. It smelled like mildew. I checked the bed and the sheets were wet and the mattress had mildew on it. The toilet was dirty, paint was peeling, hair was in our shower. We complained to the front desk. They changed our room so even though we were exhausted from travel we drugged our luggage to our new room.
We get to our new room the mildew smell was mild, I can tell they sprayed air freshener. Again we are so exhausted from travel we just wanted rest and decided to stay. First night the fan went out we slept very uncomfortable. The next morning we were enjoying some romantic time together and a worker just opens our door. Very embarrassing and rude. We called room service no one answered. Next day I was brushing my teeth and I seen little bugs crawling all over our bathroom. They were on the counter, on the towels privided, on our toothbrushes, and in my make up bag. I brought sweets to my room set it down for one minute and the bugs were all over my food. The last day of our stay roaches were crawling on our walls. I'm very disappointed in the rooms in general. These incidents have left me extremely dissatisfied with the level of service and quality provided.
I strongly believe that Riu has the potential to provide exceptional service and I hope this complaint can serve as an opport
5.0 / 5.0
Very resort
One the best
The people works there they are all great
5.0 / 5.0
I Liked everything about the property especially the staff outstanding!!!!!
Unfortunately the rooms were very damp and humid you could smell the mold in the room. Do not know why that would happen. We stayed an extra night at another hotel chain and the room was perfect climate and as far as humidity there was non in the room.
That is something that should be worked on.
4.0 / 5.0
We had a great vacation
5.0 / 5.0
My experience was excellent. The amenities are awesome but, the staff are the ones that make a difference. They make you feel super comfortable.
It was my birthday and I felt like a queen.
Thanks to Antonio from the Isabella restaurant he made the difference between good and excellent in a positive way.
Thanks again.
5.0 / 5.0
Went on a 7 day vacation. Loved it. This was my second time and it didn’t disappoint.
5.0 / 5.0
I celebrated my birthday and my room was decorated not just upon arrival but everyday .
4.0 / 5.0
I had a great time. Its a quiet resort. A nice place t9 relax.
4.0 / 5.0
i love Riu is not my first time going, but i found my room not clean, in wich i have to asl them to clean it and they did, food in restaurants was only good one for us, the steakhouse the rest were not grat food
breakfast buffett was good
5.0 / 5.0
Floor were a slippery , I slipped while walking because area was wet, other than that very thing was great.
2.0 / 5.0
I have stayed at other RIU Place, this one was so out dated. I have booked 2 rooms for my family vacation. 2 bedrooms with double beds. Both bedrooms was kept as a king no accommodation there. In addition, the communication was horrible. No one at customer service , spoke no English.
Will not stay there again.
5.0 / 5.0
Great resort.
4.0 / 5.0
It was very wet at the rooms. Shows were poor.
5.0 / 5.0
Very good service and staff are all wonderful
5.0 / 5.0
Laisabela dinning staff was very good, Pleasant and attentive. Service there was excellent!
5.0 / 5.0
Nice beautiful property
4.0 / 5.0
Had a good time. Would stay again
5.0 / 5.0
N/A
4.0 / 5.0
This was my second trip to this property. It was amazing the first trip .. seamless from arrival to departure. This trip was different, multiple room issues at check in plus no AC in room. , phone didnt work, shower leaked everywhere, and only the rain fall part of shower worked. They fixed the AC but nothing else. Most likely will think twice before returning to this particular RIU.
4.0 / 5.0
Pros: steakhouse dinner, incredible professional dancers for nightly performances and a fantastic beach. Buffet is decent.
Cons: rooms are outdated and are still card based, you need a key card to keep the AC running. Kids entertainment is weak. The water park is a 10 minute walk without a free shuttle. The basic rooms are terrible and something was wrong with many of the rooms based on a few interactions. You have to upgrade to a better room for better service. The hotel isn’t the cleanest: linens were stained and vermin visible. Shuttle service is unclear and taxi drivers are territorial at the hotel.
2.0 / 5.0
The food is absolutely awful. My whole family got sick, my dad is currently hospitalized with e-coli. Would never go back
5.0 / 5.0
All staff members were extremwly hospitable. Gg
Rounds immaculately kept. Property safety was top notch.
2.0 / 5.0
Just spent 5 nights here, definitely would not come back. Overall, the outside of the property is very nice. Inside, the rooms are very dated. We had a family of 10 across 4 rooms. All of us had issues with the outlets not working. We had no hot water for hours the first full day we were there. The are only two options for lunch, the beach buffet or the bbq for burgers/chicken. The beach buffet is basically inedible. The specialty restaurants were just ok at best, definitely not family friendly if you have smaller kids. The only decent food is the Isabella buffet, the service there was always great. The pool water is literally hotter than a bathtub to the point where it wasn’t refreshing and the pools are small and extremely over crowded. The waterpark advertised in the pictures is not on site and you is about a 10 minutes walk. The beaches are filled with people trying to sell you crap every few minutes. The front desk supervisor berated my 70 year old parents because they forgot their keys in the room at check out and said he didn’t care if they missed their flights home. I’ve been to a lot of all inclusives, three in the Punta Cana alone, this was definitely the worst experience which is upsetting considering it was a family vacation meant to be relaxing but everyone was ready to go home by the second day.
2.0 / 5.0
Overrated hotel. You get what you pay for. I usually do not like to complain but when is necessary I will to alert people what to expect. The hotels grounds are nice but once you enter the rooms you can smell the mold. It was not just our room but our friends had the same issue too. Also, we had unexpected visitors(roaches, bed bugs), my wife woke up with bites on her hands and back and a swollen eye. The food looks great on day one, then expect the same food everyday every meal. Also, expect to tip to receive good service. Not much to do with kids. I will not stay at this location.
1.0 / 5.0
Avoid this resort. We stayed here with a group of 17 people and had a terrible experience. The main issues were mold in the rooms, roaches, and toilets that didn't flush. Everyone in our group encountered these problems. The ceiling fan was covered in dust, and we were told this was normal due to the weather. The resort is outdated and in need of renovation. We had to request toilet repairs daily from check-in to check-out, often waiting hours for someone to address the problem. Sometimes, we'd return from meals or activities to find our room smelly from the issue. The beds were very uncomfortable, and the food was only average. The alcohol selection was poor, and I preferred not to drink rather than settle for the low-quality options available. I would have considered paying for an upgrade if it had been offered. Additionally, some of us suffered from diarrhea for two days, likely due to uncooked steak that was left out at room temperature in the buffet area. The $1,355 resort credit per room, per stay was disappointing. After checking in and downloading the Riu app, we found that the credit was divided into small amounts, allowing only $10 to $20 off at a time. We tried to use it at the spa but only received a $20 discount per person, while the cheapest massage was $175. The pools are always overcrowded, water was hot like a sauna. The volleyball was ripped and deflated. We asked if they had another for us to use but they didn’t have one. The elevators were out of service,
4.0 / 5.0
The staff was good. The only complaint is the bathroom cieling was plastered and very sloppy. You can tell they had a bad leak.
4.0 / 5.0
The service all around is fast and efficient. The facilities are clean. And vicinity around fountains and gardens are well kept. I only rated it 4 because of the entertainment they should have more variety i entertainment and facilitate pop songs in english
5.0 / 5.0
As usual RIU always the good stuff.
5.0 / 5.0
**5-Star Review:**
We had an absolutely amazing time at Riu Palace Punta Cana! The resort was everything we could have hoped for and more. The pools were pristine and perfect for lounging, the beach was stunning with crystal-clear water, and the drinks were always flowing—delicious and refreshing! The entertainment and activities kept us busy and made our stay so much fun.
As for the food, while it wasn't the best we've ever had, it was still very good considering the large number of guests they cater to. The variety was impressive, and we always found something we enjoyed. Overall, the food was quite acceptable given the scale of service.
We couldn't have asked for a better experience. Everything was spot-on, and we can't wait to return!
5.0 / 5.0
overall experience is great, safe place to stay and very clean,
main issues with the AC system, managers was informed in person , management is aware of the situation yet they continue booking the room. 3140. I believe if they have issues they should not book those rooms. th facility needs more attention to details. falling hardware in bathrooms. The nomenclature they use for some food is not correct, tiramisu at the italian restaurant is far from being a tiramisu, it can be offered as choco -coffee cake but never a tiramisu, this can be misleading to clients .
typical cuisine is awesome, ,
I insist management must talk to maintenance personnel and set up a task force before its time to put even more cash
1.0 / 5.0
It’s upsetting to write this review since we used to love this place.
Pros: The stuff is amazing and always willing to help. $30-$40 tip a day doesn’t make you poor, but it does mean a lot for these hardworking people.
Cons: The hotel needs major maintenance. There were lots of little but annoying issues but also a big one
- The ceiling fan didn’t work
- 3 of the 4 power outlets didn’t work
- The coffee machine didn’t work
- Shower handle didn’t work
- The entire hotel didn’t have running water on the last day of our stay
The big issue is MOLD unfortunately. When we walked into the room first time I ignored the smell, thinking probably the room was empty for a few days and running the ceiling fan and the AC would solve the smell issue (I shouldn’t have ignored it). After a couple of days my kids got sick. We confirmed the mold issue with other guests (asked around the people by the poolside). On the last day I noticed mold growing on my backpack and luggage that we left on the floor during our entire stay.
We arrived our home after an 8-day stay well after 10:30 PM and carried all our belongings to our backyard. We have been doing laundry for the last 18 hours. Sprayed vinegar on our backpacks, shoes, slippers, luggage and resting them in the sun hoping the mold dies off.
I have an annoying chest pain and the wife will be scheduling a pediatrician visit for the kids. As much as we like the stuff, we won’t be returning to Riu Palace Punta Cana.
5.0 / 5.0
I recently stayed at the Riu Punta Cana All Resort and had a fantastic experience. The staff was friendly, the food was delicious, and the amenities were top-notch. The all-inclusive package was a great value, and I can't wait to return for another vacation. Highly recommend!
4.0 / 5.0
Nice and clean. Staff need to learn a little English for better communication. Otherwise, very friendly and helpful.
3.0 / 5.0
The staff were friendly, but lack English language. The rooms were very old the ceiling in the bathrooms looked like they had many water damages. The linens smelled like molded and smelled.
4.0 / 5.0
Room needs updating and a little more cleanest. Bathroom door hits the toilet when you open the door. Not a good place to put a toilet. Ceiling had water marks. Hotel needs more entertainment and more activities for guests.
2.0 / 5.0
So, my review is as this, the hotel is beautiful, and it is a big hotel, i think at the time of them building it, they wasted a lot of space, causing a lot of unnecessary walking through out the hotel. It is a very long walk to the pool, and the beach, when you get over there you don't wanna move and walk back, because it's way too long. Besides that, the room that me and my wife stayed in we discover that the hotel was infested with roaches, it got very bad to where we saw on the bed at 4am and all over the room, where we had to go down to the hobby and ask for another room. When we got the 2nd room they still had to spray, for bugs. I think the biggest problem there is that the guess are bringing food up to the room and leaving it there. The hotel also needed more entertainment there after 11am the dj is gone and the only place to have some entertainment close at 12am. Food was great but you have allergies please ask what you're eating if you're not sure. Also, there elevator system is messed up, due to the fact that when you're taking it to the floor you want you are actually on the other side of the hotel, that was not cool. Hotel is also way to far from everything outside.
5.0 / 5.0
N/A
Domande frequenti
Quanto costa questo struttura tutto incluso rispetto ad altri a Punta Cana?
Il prezzo medio per un affitto a Punta Cana è 167 € per notte. Questo affitto è 63 € sopra la media.
Il parcheggio è incluso in questo struttura tutto incluso?
Sì, il parcheggio è elencato come un servizio per RIU Palace Punta Cana - All Inclusive. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo struttura tutto incluso?
Sì, presso RIU Palace Punta Cana - All Inclusive è disponibile una piscina. Buona nuotata!
RIU Palace Punta Cana - All Inclusive accetta animali domestici?
Purtroppo questo struttura tutto incluso non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso RIU Palace Punta Cana - All Inclusive?
Abbiamo trovato 11 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e parcheggio.
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