The receptionist was very courteous and polite.

We traveled with our dog, and it was great to be able to bring him to this pet friendly hotel. Everyone was friendly and welcoming.

Staff was rude disappointing disrespectful not caring at all

Friendly staff. Grab and Go breakfast was a little lacking in the selection department. They only had blueberry muffins and Nutri Gran fruit bars to eat, or you could make packets of oatmeal.

No Kleenex, no paper towels, breakfast was granola bars

The hotel is near The Timonium area where there are alot of shops and stores. I saw stains and hair in my towels and the hotel looks ran down and old. Not exciting to be at that location, i think it would be better if it had a face-lift

When we went into our first room (we reserved 2) and turned on the light, roaches ran everywhere. We went to the front desk and were given another room. Our adult daughter and her children told us in the morning, they experienced the same thing when they went into their room (our second reserved room). They were too tired to try to move to another room, since we all checked-in so late.

I had a sore back from the bed both mornings. Terrible pillows. They need to police the smoking in the hotel better.

The power went out last night for 4 hours maybe a little less. All of our food went bad, the room was very cold. No refund was offered at all. Very disappointed, don’t stay here!!

Firmer mattress please

I love the kitchen so I can save money on carryout

This is one of the worst extended Stay. Hotels.com deceived me by putting 3 stars. Filthy smell and bed is not comfortable. I had booked as a last minute due to location but will not comeback.

I DID A SHOW AT THE FAIRGROUNDS THIS MOTEL WAS 3 MILES FROM MY EVENT. IT WAS PURFECT. THE BREADFEST WAS A GRAB AND GO. NOT TO FOND OF THAT BUT I ATE OUT AT IHOP.

Nice place to stay although the shower could have been cleaner and nice other than that pretty nice place

Jjj

I Would Like A Refund Because I Have Stayed Here Numerous Times As You Can See But After Going To 3 Different Rooms In A Short Time Span Bugs Everywhere & The Staff Pretending That They Didn’t See It Refused To Look At My Picture & Video Evidence Just Blatant Disrespectful I Never Experienced Anything Like This Before If This Matter Can Be Handled Asap Please Because I Lost Money & Didn’t Stay Due To Bugs All Over The Rooms & Beds.

2 roaches in my room

Excellent cleaning

Check in was very slow, for the second tme. Don't understand why I have to write down my email. I had already received an email message from the property. This is a very "Bare bones" facility, but maintenance seemed ok.

The room was very comfortable, and the bed was especially comfortable.The room was quite clean, with the exception of under the bed. When we looked unde the bed just before checking out to make sure we didn’t leave anything,it was obvious that it had not been cleaned there for a while. However, the rest of the room was quite ckean, so under the bed was a minor thing.

This was my first experience at an Extended Stay & I was pleasantly surprised. The staff were very pleasant & helpful. My room was very clean & quiet. Having a kitchenette was very nice especially since they supplied dishes & a coffee pot. I’ll definitely stay there again.

The breakfast was a joke, it was only muffins and coffee basically. The bathroom had roaches and it could be because people cook and leave food in the rooms but they can sanitize better and fumigate often.

Clean quiet good value.

We arrived and for 15 minutes we waited because there was no one at the front desk. Then another guest entered the front doors & asked us is anyone helping us? We answered no and this guest used a phone in the lobby to call the front desk employee. Then we still waited an additional 5 minutes. We got checked in went to the room the bathroom floor was soaked with a puddle of water. We went back to the front desk, again there was no one there so we used the phone in the lobby to call for someone. The employee provided us keys to a new room. We checked in and then went out to grab dinner. Once we returned to get ready for bed, we killed a bug , it was a roach in the bathroom. Then we killed another roach by the pillow/headboard area. Once the sheets were pulled back there was a large stain on the sheets both dark brown / blood like color. We called the front desk to explain the room is dirty and advised we were not staying here.

My Room was clean and comfortable and quiet. For price, older property well maintained. Front Desk and cleaning staff efficient and friendly. Kitchenette ample for basic meal prep and storage.

The room was old and the counter top was peeling, the refrigerator was noisy. The breakfast was coffee and a packaged muffin.

This property is not the cleanest and the rooms leave you with a sense of unease.

Clean room, helpful staff, convenient location

The person checking us in acted like he didnt want to be there. The people in the room next to us had 2 screaming kids that sounded like they were wrestling. Hitting the walls. Banging, screaming until way late into the night. Not the hotels fault. But it happened.

It was an average hotel. Clean, convenient to our needs/ area. It is a bit petty when they do not provide coffee maker and basic tools as in cups paper or otherwise, rather you can “ rent” packages to include these and other items

I had a great stay and was so happy to stay here. It was simple but perfect for my needs. Only issue...I realized my last morning that I'd been sleeping under a blanket with blood on it that I hadnt noticed and it really grossed me out. I told the front desk and they apologized and said they would let the manager know. This was not the best part of my stay, to say the least. Otherwise however, everyone was very nice and it worked well. I hope to hear from mamagement about my bloody sheet. Thank you.

Very clean, friendly staff, room was comfortable which was all I needed.