We had 3 generations in the house including 7 kids ranging from 1 yr - 10 yrs. The floor plan was fabulous. The first level of game room and movie room was great for the kids to run around when not in the pool or on the beach. The top floor's open plan and beautiful views of the ocean and beach were breathtaking. We loved the beach being only a few steps away from the house! We had the perfect amount of space and amenities. Can't say enough positives. Thank you for offering such a great property!

This is a great location. The Pool was a big hit with the kids. It is across the road from the house, but that is ok. I really wish they would get the Elevator fixed and inspected. This is the second year in a row that we have stayed there and it has been disabled both times. The sign on the elevator door says that it is not compliant with Weston's Law.

The location is great! Easy access to the beautiful beach and a nice private pool. We had 21 family members - 11 adults and 10 teenagers. Lots of space for everyone in this house. The 7 king bedroooms are all a nice size as are the bathrooms. The 2 rooms with bunks were a little tight for our older kids but there are multiple comfortable couches. The living/dining area is very spacious with lots of places to sit for meals and the kitchen is well supplied. We had a great time at Serenity!

We loved so much about our week at Serenity. The house provided plenty of room for our large family and it had so many thoughtful amenities - even box fans and space heaters for the rooms if needed. Plenty of dishes, cooking pots, coffee makers, two dishwashers and two ovens. We had 26 to feed for most meals. We also weren’t on top of each other. There was plenty of room to spread out. The house was clean and the elevator was so wonderful. It is a work of art. We just booked our stay for next year so we could do it all over again!!

2nd year in a row going to Serenity. Our group loves the 4th gathering area, the elevator, right on the beach.

Great living room on the 4th floor, worked great for our group of 20+ Great location right there on the beach The rooms were really good size Beverage coolers in the bar were great Washer/Dryer was great ROKU TV worked really well for the most part Having a downstairs fridge helped for easy beach access The air conditioners really worked well and kept the house cool on all levels The swimming pool was really nice.

Pool liner needs replaced and the bed skirts had dog urine on them they need washed other than that everything was great beautiful home and the beach access Os awesome

My family and I rented Serenity over Christmas. When we arrived, there was trash on the front porch and strewn about the yard due to possums getting into it and could potentially cause more rodents. The house was not cleaned after the last guests. We spent 2 hours cleaning the refrigerator to even put our food in it. The showers were disgusting with mold and grime. There were dishes in the dishwasher that appeared to have been there for a while and had to be rewashed. There was one toilet that was covered in urine. Also, linens were not provided until I called. The home is beautiful, but it is not well maintained. There was a problem with garbage disposal, kitchen sink leaks, remotes not working for TVs, toilet overflow, and a window fell out of the sill in one room (entire second floor was freezing). The banister/railing on the top floor is broken and a hazard especially for children. Additionally, mattress protectors were not on all mattresses, and some mattresses had bodily fluids on them. Many of the mattresses need to be replaced. The refrigerator in the game room doesn’t work and refrigerator in the kitchen doesn’t get cold enough. There were no pillow protectors on any of the pillows. This is extremely unsanitary. The home also has ants. The lights in the elevator don’t work. I spent my entire trip calling, emailing, or texting Vacasa about the issues we encountered. They were not responsive; I received the same message that they were working on it. After repeated calls, they finally sent a cleaning crew to do the basics after we cleaned the home to make it livable. They also sent a handyman for the toilet and window. All other requests were not acknowledged nor responded to. Vacasa should spend time deep cleaning the home and fixing all the problems. Many of the problems we encounter could have been avoided with some attention and regular maintenance/upkeep. Further, Vacasa needs to improve its customer service by responding to all requests or at least acknowledging why something can’t be done; communication goes a long way. We spent much of the time wondering if they were going to take care of the problems. As a result of our experience, I would never stay at a home managed by Vacasa again.