smoke and mirrors TV did not work and we had no instructions rang the carer several times and she said would ring back with instructions which never happened. There was coffee stain on the dinning and coffee table , taps in main bathroom was broken as was the tap in the downstairs shower, no toilet paper not enough cups or plates no milk or any kind of condiments no lights in many areas as light bulbs were not changed floor was dirty and towels were still in the dryer!