Overall House was great, great location, nice area, close to excellent shopping centre, big property. However, house felt like a property was being lived in by Owners, especially the kitchen, felt like homeowners are still there - didn't feel like Luxury Rental. There was a lot of food left & opened food etc & mismatched very used crockery & glasses. Suggestion : As it is large executive luxury style house there needs to be good crockery & enough of it, it was all a bit bity, not enough for the amount of people that can stay - not the way such a quality property should be. Suggestion : Just a short instruction point sheet for appliances, as all appliances do vary, & as the client you don't want to messing around with appliances guessing & trying to get them to work. Big issue was I had booked online with Stayz (& have stayed at numerous properties through Stayz) however communication was then through another Management Agency, which was confusing as was expecting Stayz to contact me thru App, sms or emails, it was off putting & it was a VERY CLUNKY WAY to do communication especially when wasn't notified that this was how it was going to operate - the communication from this other Management was good, but the online info. for the property was limited. Overall house was clean but felt like Owners were still there.

The House had everything we needed and more. It was clean and welcoming. Beds and linen very comfortable. Communication from host was amazing. Highly recommend this House for a family holiday.