it was in a good location for our visit to Grandfather Mountain

i was very disappointed that when i booked this condo, they advertised there was 2 pools- an in-door and out-door pool. i actually booked this condo for this reason because our grandkids like to swim. It even showed the pool would be open during our stay, but the pool was not open. I was very unhappy about this issue and called about the pool, but never heard back from anyone who could answer the question about the pool.