The place was clean. The location was good. And the quality of the unit was good. There is no mention of stairs in the listing, and the second emergency exit is a plummet from a second story window with no fire ladder. But the biggest thing missing was courtesy and kindness. I asked some questions the day before check in, and got snarky answers "The information is in the check-in text". When your guests run out of toilet paper you do not tell them to Google the dollar store. There is also no mention of how noisy it is due to the insufficient windows. So many little things missing, like a dish rack? Really? You can tell it is owned by a company and not by a family. All about profit., no feeling of personality. I also own a rental up north in a vacation place. It is our second home. We think of absolutely everything that a guest could want and we provide it. We want them to feel like for a short time, it is their second home. You do not get this with quaint cottages. I will never stay in one of your soulless properties again.

We have been visiting Saugatuck for many years but decided to stay in town a couple of nights and relax. Location is perfect. Right in the middle of everything. Easy stroll to restaurants, shopping and the waterfront. Our unit was very clean and neat. The owner really did an excellent job of providing everything you need. Check in/check out instructions were well written and all went smoothly. Had a wonderful time.

Really enjoy my stay, loved this location. Close to everything in town.

Riverview was a great place to stay! The location was great and we could conveniently walk everywhere. Ethan had great recommendations for bars and restaurants. Our only issue was finding parking and that just shows how popular a vacation destination it is!

The property was great and in an even better location!

Very nice

My wife and I thoroughly enjoyed our stay in the charming Unit. We used it as a base to visit many of the restaurants and wineries in the area and the trees were breathtaking!

The place is very nice Looks like the pictures. Walking distance to everything There is a flight of stairs to walk up to get to it Great stay