location and friendly staff

lumpy pillow on the bed and only one pillow. hard mattress.

Location was excellent.

No water or coffee, tea or anything in rooms. Rooms were boiling hot.

Parking on site is good. Location is perfect, close to skilift.

Das All inclusive

wlan

Central location

Air-thin pillows, WiFi incredibly slow (1mbps up & down) in our room despite the access point being directly outside our room. In the lobby the internet was 20mbps, breakfast quite basic.

staff,dinner,location,room servise

disappointment-really bad and lumpy matresses-could not sleep at all. the swimming pool is outside-totally cold water not a good hotel for such money

nothing it has nothing to do with 4 stars hotel

room were not clean , carpet smells really bad, hotel is very noisy, walls are really thin so you can hear all your neighbors, breakfast we came at 9:00 at it was almost nothing to eat they did not filled in what was already eated.

excellent

all good. just fix the bedding issue.

Close proximity to the ski lift. Attentive and friendly staff. Exceptionally clean. Great sized rooms and good selection of food

Inconsistent Wi-Fi in the rooms

Amazing food quality - 5 stars!!! Amazing cooker in the restaurant!!! Very professional....but restaurant looks like a cantine / all inclusive style...Great location! Friendly and very professional reception and hotel staff!... but room did not meet expectations ( 5 stars for foid quality, 5 stars for staff .. but 2 stars for room size .... we had double room with extra bed for child... the child bed was located in between entrace hall and balcony. *... half of it on the entrance hall.. quite uncomfortable... I would not sleep there....fortunately my kid did not comment .... room size is embarrasing for a 4 star hotel...Internet is vey poor, 1-2 Mb/s... you can maximum use.. sometimes. . whatsup... Make sure that you have your own personal internet connection in case you need it! I advise you try any other family farm pension ... they have much larger and comfortable rooms (...we are regular customers in Scladming and Rohrmoos area every winter since more than 12 years. . Otherwise enjoy the location in the heart of Planai! BTW ... only one elevator in the building... be prepared to take the stairs... we had room level +2.... and ski room is located - 2 ( in the parking) ... but you have to come back in boots at level 0.... it is good replacement for morning fitness session!

Internet is not working properly. Wireless Connection speed is 1 -2 MB / s; Yoy can use whatsup sometimes....

Very good location, just next to lift and apre ski.

perfect location

spa was a little basic

ALL-Inclusive und Lage top

Everything was good.

great location next to cable car and centre

hotel is becoming older and you can see it on the floor

Great location Nice and helpful staff Summer card included in the price, although you are only allowed to go up/down one mountain per day Complete toiletries

Not possible to call reception, one has to physically go there, which can be a long walk No air-conditioning, had to sleep with the door open. This means cigarette smoke wafts inside when neighbours smoke in the terrace. No fridge, nor electric kettle/coffee machine Pillows too soft