Communication was good with clear instructions, the booking manager was ready to assist on WhatsApp whenever I had a question.

I choose that place because it is at 4 minutes walking from the metro stop "Via Rapida - Viso" on main metro line (metro ticket 2 zones from Train Station Campanha and ticket 3 zones to the Airport. This place having a self checking, I got precise information via email at the end of the day before my stay how to enter in the building and how to get the key/badge. Entering in the flat, all common rooms (corridor, living, bathroom, toilets) were squeeqy clean. Other guests were discreet and tidy. Kitchen fully equiped (washing machine, glasses, fridge......) Wifi : very good

I couldn't lock the (very clean and tidy) common bathroom door with the key that was on the door. However I am not sure if it is because of me not being clever enough :-) . Staff has been informed via email.

Bedroom was good

It had a camera in the apartment, it made me feel uncomfortable. Bathroom door is so hard to open, felt like I got suck there

the location is great. if you have travel card, it’s only 20-30min by metro from touristic places

the communication was not the greatest. the key to open the building door was already in the chain not sure what the riddle in the instructions was for. it is really not clean there. the doors are so hard to open and close. the sheets were not changed. it was disgusting to touch anything

very clean