El servicio del personal del bar y restaurante es lo mejor del lugar, personal súper atento y amable y muy flexibles, valoramos mucho eso. La alberca es espectacular, la pasamos increíble ahí, súper limpio el área y la ubicación del edificio es de lo mejor. Nos encantará regresar!!

Lo único que mejoraría es que hubiese limpieza en la habitación todos los días como un hotel normal, nadie quiere ir de vacaciones a limpiar

The staff was wonderful and I can't say enough nice things about the property itself and the staff. Our room was beautiful and well-appointed, and we LOVED the spacious balcony with ocean views. The rooftop pool is gorgeous and expansive—beyond expectations.

We were very disappointed that we couldn't bring our food or drinks to the pool. However, the main disappointment about the property is its proximity to the VERY LOUD street that it faces. Even though we were on the 6th floor, the volume was a buzzkill when we sat on the balcony.

The room and pool were both absolutely lovely

The check-in experience was a disaster. Uncomfortable and waiting basically on the street for over 20 minutes for "our concierge" to come down and take us upstairs. The luggage storage options was cumbersome and we did not end up using it. The property is a maze and it seemed like no-one was interested in actually accommodating any guest's needs that didn;t align with their exact processes.

My room was absolutely stunning! Two bathrooms and two bedrooms that are so large with a very comfortable bed and pillows, the tv had all the apps you could want… but the balcony view of my apartment was absolutely insane. I got to see all of the ocean and Puerto Vallarta. Then MY ALL TIME FAVORITE part of my stay was the most INSANE rooftop infinity pool that is out of this world. The views and lounge chairs and day beds are truly out of this world. If you want the most perfect photos on vacation, take them up here… SPECTACULAR! They have a bar you can order drinks from and the bartenders are so friendly.

Everything is 10/10