The house itself is new, beautifully decorated, clean and quite large. The location is great as well, in a peaceful quiet neighborhood away from any busy road noise. The communications with the owner were also quick and courteous. Our experience however was marred by disagreement with the owner wanting to charge us for 'extra guests' that he saw on his surveillance camera. The listing states an extra $35pp for any guests staying OVERNIGHT. We had my in-laws come over to drop off clothes for a wedding we were attending and they stayed for an hour from 4-5pm on a single day but the property manager was insistent that they constituted overnight guests which was to us ridiculous. We declined to pay the extra charge which made no sense. Of note we have stayed in over a hundred VRBOs over the years. Other than that we had a towel hanger loose that we believe was already loose but did end up paying for that since we failed to mention it on check in. The communications with the owner were all conducted politely on both sides so I have no complaints with that. So overall it's a beautiful property and we would have happily stayed there again on future visits to in-laws except for what happened above. I would recommend this property to any prospective renters but would advise close attention to noting any deficiencies/defects on check in right away.

Warn future customers: First, Check-in time is 4pm. We arrived early but didn’t come into the property, and waiting on their driveway until 4:30 cause the host didn’t finish the cleaning. But I have to say that the house is clean and tidy. After 5pm, the host was back again and took the picture of something broken. Second, MAKE SURE you entered the right number of people for staying. I made the mistake that I didn’t change the default number of people which is 2. But we have 6 people so I have to pay hundreds of dollars in cash. Thirdly, MAKE SURE you take the picture of EVERYTHING even the WINDOW SHUTTERS before you go. We stayed in the early of July which is super hot here. We used air conditioner all the time and never opened the windows for even once. However, after one day I left, I got the message from the host for an extra charge over $250. The host said that I broke their shutters hinges, but no pictures and no quote from any professional maintenance company. So, ya, just for the future reference.

Everything was exactly as described. Owner was very responsive and made sure we had everything we needed. Very comfortable house and great neighborhood. Easy access to stores, restaurants, and highways into city. We loved the patio!

The house is overall nice but the home is missing the basics for cooking.