We liked the view of the Neiafu Harbour from the restaurant, the restaurant itself, the staff and the owner of the hotel, who was very attentive in meeting our needs and very helpful.

The rooms need revamping, especially the windows. The room's safe did not work. The cats need to be controlled somehow.

The food was excellent, and the staff was super friendly. Also, our bed was quite comfortable.

The condition of the bathroom was scary. There was a rusty bobby pin on the floor of the shower, and we were afraid to touch the walls.

The owners, Natalie and Bill, are the most helpful and accommodating people. The location is 3 km from "downtown". It is a really nice walk or short taxi ride away. I liked that we were close, but not in town. Nat and Bill helped us find a great whale swim, scuba dive, and taxi driver.