Fantastic....9 of us aged 3 to 62.....had the time of our lives

The location was beautiful, the resort was a cute/quiet neighbourhood. House was good, very spacious, kids loved the pool! The cleanliness of the place could be improved, as well as some overall maintenance to make it even better. Fridge shelf was broken on arrival, missing items from the games room, some hair found on one of the beds sheets. Overall we had a great week, the house was plenty big for our extended family of 9, lots of great memories.

The house was big enough for all 10 of us 5 adults 5 kids. The staircase railing was broken but we contacted the rental/owners and let them know.

First, I will start with the good 1. The location of this property is pretty close to Disney. The drive is really quick and easy. 2. The neighborhood is very secure and quiet. We always felt safe. 3. The community pool was big, had a zero entry side, and a hot tub. My kids had a hard time swimming here because the water was so cold, but it was December. The community pool was clean and spacious and had a lot of seating. 4. The house is huge. This house comfortable fit our family of ten with a lot of room to spare. 5. We decided to heat the pool. The kids swam in it day and night because it was so warm. It was probably our best spent money heating the pool. 6. The garage game room is excellent. We loved playing shuffleboard and the kids liked the games. 7. The beds were so comfortable. Now the bad 1. This house was really dirty when we got there. The floors were sticky, there was food and crumbs from other people all over the couch. The counters were visibly dirty. The fridge was the worst part. I scrubbed black sludge from the fridge before we used it. 2. The pool was constantly getting critters in the it. The surrounding netting has a ton of holes in it. Some pretty big holes too. Every morning we would wake up to a dead geckos and frogs littering the pool. 3. The pool furniture is made out of pvc pipe which is really uncomfortable and feels a little rickety and unsafe. 4. The pool deck could use a good cleaning as well. Moss and dirt was covering the back side of the hot tub and pool. 5. We ended up going out to buy disposable cutlery because we could only find 4 forks in the entire house. Not a big deal but could be for someone expecting there to be silverware there. A few more home comforts would be nice but wasn’t a make it or break it for us. 6. There aren’t enough towels for the amount of people this house can hold. We were washing towels twice a day at least. 7. This house could use a few home repairs. The railing leading up the stairs was broken off two feet from the top. The carpet was unraveling near the doors. A lot of the kick boards and trim in the family spaces had chunks missing and was really dirty. Overall this house is really excellent for a big family and the management company is really easy to get ahold of. A good thorough cleaning would go a long way in this house. We would rent again if we go because the location and size of the house is excellent.

Great location, beautiful pool, and more than enough room for our entire family of 11.

The check in process was easy. Finding the house in the gated property was no problem. The house was perfect for all 10 of us. The pool wasn't the cleanest but some cleaners came on Wednesday. The game room was disappointing. The shuffle board table you couldn't play on at all, the pool table was so wobbley that we didn't touch because we didn't want it falling apart. The gaming system controllers were dead and we couldn't find the chargers for them. The room setup was the best for the kids. We definitely had plenty of room! The Waterpark area is a huge bonus. It is so close to the house and the kids even the parents loved the water slides. We would definitely book this property again.

The only reason I didn't rate excellent is an issue with some ants and fruit flies after we arrived and, if you are a lean freak like me, you can tell that the property hasn't been deep cleaned in awhile. However, the property manager had someone out to take care of the issue within the day and I have never had a VRBO that did meet my level of expectation on overall cleanliness. Everything else was as expected and had a great week with plenty of room for my family of 10.

The pictures of the house had us very excited but the reality was a different story. Check in was easy with the main gate, friendly staff helped and made it easy. The Windsor Community water park, pool and facilities were very nice. Kids loved them. Also location is great, just a quick drive to any of the parks and stores. Upon arrival the house didn't live up to expectations. -Hairs on the towels, pillows, bed linens and bathmats. (all rooms) -Laundry Room - had paint cans and random stuff just hanging around. Where you add the soap was disgusting with old build up and the closet in the laundry room appears to be the "catch all" room with random kids stuff, paint cans, broken blind pieces from the sliding door and other random things. All just thrown in out of sight out of mind I guess. - The "play room" in the garage hand sand all over floor from game so obviously wasn't cleaned. The one PlayStation remote didn't work (no charging cable) so kids couldn't play. - The pool area was a mess. Random googles thrown around, broken blow up floats on the ground and a kick board with big hole in it so tiny foam pieces everywhere. Broken outdoor chair with tables that looked like hadn't been cleaned. The child safety fence around pool was even unlatched and open. Pool was cloudy. - In the kitchen the dishwasher metal face would come off when open and closing. And worst parts of it all were the Ants. Ants on kitchen floor and kitchen counter. There was even an ant highway in the downstairs bathroom. It was obviously a problem before because random ant traps were already in the kitchen and in the cabinets. The kitchen slider door to pool missing many of its blinds despite sign telling you that you are responsible if broken. - The larger master bed had dead little flies in the tub, hair in the drawers and even an old Hair Brush covered in hair in one of the drawers. Oh and.... more ants. Nothing like having ants on your bathroom vanity while trying to brush your teeth . Its important to note that I did reach out to the owner with many of these issues and he sent the cleaner back the next day to "re-clean" and most but not all of the clean issues were cleaned. An exterminator was sent twice to the house to help with the ants but that not a instant fix so dealt with ant basically entire trip. Apologies and some compensation were given Description states house is "Stunning". I would say its more tied and worn. Hoped for more...

It had everything available to make our stay comfortable. Items if not in the house were available by asking host how to book or shopping within 10 minutes drive away. Definately pay the extra for hot tub heat ahead of time and bbq order immediately. The host definately was helpful in arranging these items. The few baby items were appreciated and extra strollers, so thoughtful! Thanks we would come back on our next Disney trip.

Nice house just gotta be quite after 9 and that's hard to do when u have 12 people in ur party.

Before checking in. The owner should let the renters know that they will have to enter the community through a different entrance in order to enter in. Process takes like 5 minutes. The house was spacious and nice. The Pool was a little dirty but overall ok. The pillows could of been changed out and the linens had some hair on it. Some of the dishes in the cabinets were dirty. The game room was fun for the teens but one of the pool sticks were broken. Overall had great time. My family liked it and we'll come back....

House was indeed nice although tired and in need of repair/replacement (dishwasher door, sticking room doors, that sliding glass door!). Otherwise it was great for our group and good location - quick drive to all Disney properties. Thanks for sharing your home with us!

We stayed a week for a Disney trip and really annoyed this house. It had more than enough rooms for the whole family and grandparents. The private pool and hot tub was a plus! Location to Disney was very convenient. Gated community as well, so enjoyed that peace of mind! Would definitely return!!

Great location for Disney. It was very hot at the parks one day so we came home to swim in the afternoon before returning to the park which was great! Lots of space to move around and the kids and adults enjoyed the pool. The community pool was nice but very crowded and we couldn’t find chairs to sit. We had 8 people and someone kindly gave us 1 chair to put our stuff on after we asked—too many people saving seats. The house itself needs some maintenance. The bunk bed in the Avengers room was so loose I was afraid for my child to sleep there. We ended up purchasing an Allen wrench to tighten all the bolts. There was also a missing electrical outlet cover in the kids room. We purchased one to replace it to avoid an issue with my younger children. The PlayStation did not work— we called management because of that and the unsafe (too loose) game chairs. They fixed the chairs but not the PlayStation which was disappointing for my son. Finally, we paid for the pool heat a day or two into our stay. The hot tub gets lukewarm at best and the pool is only slightly less chilly if the hot tub is on. The hot tub jets do not work. Overall the management company needs to spend a little more time walking around and checking that things in this property are in order. The location was great and we enjoyed the house!

House was indeed nice although tired and in need of repair/replacement (dishwasher door, sticking room doors, that sliding glass door!). Otherwise it was great for our group and good location - quick drive to all Disney properties. Thanks for sharing your home with us!

We have stayed at Windsor hills a few times over the years. The house was well equipped with what we needed. The kids liked the game room. The house did have a few areas that might need a little attention. One of the rooms had stained bedding. The wall the front door looks like it was hit a few times by the door. A few other very minor issues, like the sliding back door. Overall a great home that we did enjoy. The weather this time of year is beautiful in FL. Thank you, Joe

The house was perfect for our needs. The number of bedrooms and bathrooms fit our family of 11 perfectly. The pool, spa, and game room were utilized fully. The decor was beautiful, and the kids loved the themed bedrooms. We had a couple of maintenance issues (spa wasn’t working, ps4 was broken), but management responded quickly and fixed the spa. The location of the property was very convenient to Disney and Universal, as well as shopping and restaurants. My only suggestion is to think about doing a thorough house cleaning quarterly or at least every 6 months. The cleaning crew seemed to do the bare minimum. Surfaces were cleaned, but the perimeters of every room were definitely in need of cleaning. And there was evidence of a small animal’s feces in an upstairs closet, which we cleaned up. Overall, it was a great stay and we would recommend this property! We hope to stay there again in the future.

We stayed a week for a Disney trip and really annoyed this house. It had more than enough rooms for the whole family and grandparents. The private pool and hot tub was a plus! Location to Disney was very convenient. Gated community as well, so enjoyed that peace of mind! Would definitely return!!

Great location for Disney. It was very hot at the parks one day so we came home to swim in the afternoon before returning to the park which was great! Lots of space to move around and the kids and adults enjoyed the pool. The community pool was nice but very crowded and we couldn’t find chairs to sit. We had 8 people and someone kindly gave us 1 chair to put our stuff on after we asked—too many people saving seats. The house itself needs some maintenance. The bunk bed in the Avengers room was so loose I was afraid for my child to sleep there. We ended up purchasing an Allen wrench to tighten all the bolts. There was also a missing electrical outlet cover in the kids room. We purchased one to replace it to avoid an issue with my younger children. The PlayStation did not work— we called management because of that and the unsafe (too loose) game chairs. They fixed the chairs but not the PlayStation which was disappointing for my son. Finally, we paid for the pool heat a day or two into our stay. The hot tub gets lukewarm at best and the pool is only slightly less chilly if the hot tub is on. The hot tub jets do not work. Overall the management company needs to spend a little more time walking around and checking that things in this property are in order. The location was great and we enjoyed the house!

We have stayed at Windsor hills a few times over the years. The house was well equipped with what we needed. The kids liked the game room. The house did have a few areas that might need a little attention. One of the rooms had stained bedding. The wall the front door looks like it was hit a few times by the door. A few other very minor issues, like the sliding back door. Overall a great home that we did enjoy. The weather this time of year is beautiful in FL. Thank you, Joe

The house was perfect for our needs. The number of bedrooms and bathrooms fit our family of 11 perfectly. The pool, spa, and game room were utilized fully. The decor was beautiful, and the kids loved the themed bedrooms. We had a couple of maintenance issues (spa wasn’t working, ps4 was broken), but management responded quickly and fixed the spa. The location of the property was very convenient to Disney and Universal, as well as shopping and restaurants. My only suggestion is to think about doing a thorough house cleaning quarterly or at least every 6 months. The cleaning crew seemed to do the bare minimum. Surfaces were cleaned, but the perimeters of every room were definitely in need of cleaning. And there was evidence of a small animal’s feces in an upstairs closet, which we cleaned up. Overall, it was a great stay and we would recommend this property! We hope to stay there again in the future.

I almost want to give a bad review just so this property will be available for us anytime going further but I can’t say enough good things about this home. Absolutely perfect for our kids and grandchildren. We had such a good time swimming and using the hot tub that the grandkids didn’t want to go to Disney for a second day because they wanted to stay home and swim and play shuffleboard in the game room . Rooms were comfortable and channels available on tvs were excellent. I cannot wait to come back in 2023! We LOVED this place .

Overall this property was good. Super close to parks and shopping/food. Getting in the community was fast and easy most of the time and staff was friendly. House could’ve been a little cleaner in my opinion. We had a great time!

Clean, lots to do, and less than 15 minutes from all 4 Disney parks! Couldn't have been more perfect!

We loved the house. We had 11 people with ages from 2 through 65. Plenty of room for the whole family. The people was great and the resort amenities were amazing. We will definitely be back.

This house was amazing! The themed bedrooms for the kids was what most impressed us when looking for a place to stay. During our vacation, we enjoyed being able to relax by the pool/hot tub, watch a football game together, and the kids had lots of games to play in the game room. Super close to Disney, Walmart, and golfing at Mystic Dunes. We were a little frustrated at the miscommunication of having a grill available (or lack of). Apparently, that needs to be requested and there's an additional fee. Also, the house could have been taken care of a little better. The sliding door got stuck every time and could be heard upstairs (not convenient when it is right below where the kids were trying to sleep). Some of the blinds were missing/came off with gentle care, and the floors need a very good cleaning. We noticed some mold issues in the upstairs master bathroom as well as the corner of the pool area.

Cool bedrooms for the kids! Lots of room for everyone.

The property was clean and resembled the pictures posted online. It was a great property, easy to work with management group and one that we would most certainly rent again.

This house is perfect for groups vacationing in The Orlando area. Large spacious rooms, plenty of bathrooms, fantastic game area in the garage and a nice pool to relax in . You can’t go wrong with renting this property for your Orlando vacation.

Terrific location, lots of space. We loved the pool!! Wish we could have spent more time at the house, but we were so busy at the parks. We had a wonderful time. The Evergreen management company was incredibly responsive and friendly.

My family and I really enjoyed the home. My children loved the theme rooms as well as the swimming pool. The hot tub was an great addition for us adults. Will definitely book again.