Good transit near Pisa Airport.

people are extremely nice and helpfull we go every month for business and very satisfied

Excellent service very nice people and friendly service excellent A nice little hotel

For business stay, it is the best.

Nice hotel, friendly staff, but a little bit further from the center of Prato than i expected

Pillows were like stones. So hard, it gave me a headache

Very nice and clean hotel. Friendly staff. Great breakfast

if you want to work in Prato is this hotel perfect to reach in a short time everywhere. it is good situated. Everything is good in this hotel

The listing indicated the hotel had an airport shuttle which was the main reason for choosing the hotel. However, when we arrived, there was no shuttle and our family had to take two taxis to the airport. The hotel and staff and dining were all nice, just no shuttle.

Great convenient location

Air did not work, just blew around hot air. Worst breakfast in my whole life. If you got there in the last half there was almost no food. Internet did not work in room or lobby. Staff treated you like you were not wanted, so why go.

Nice hotel. Only thing missing for tea/coffee and kettle in the room. No english channels on tv. But other than that, pretty good hotel.

Before open yours suitcases: 1. Check mini bar with list 2. Don't touch old fashion TV ( I had to pay 13 Euro ! )

I spent three nights at Charme while on business in Prato. The beds and pillows are not great, but the buffet breakfast spread was the best I had while on my Italian trip and I ordered the same dinner three nights running, the steak, Italian style. It was perfect on night one, great on night two and still good, but less so, on night three. I'll be staying here again when doing in business in the area.

Unforgettable experience, great environment, delicious food, hospitable staffs, 100% will come back. :)

Simply the best hotel I have stayed anywhere in the world in the last number of years. The staff are incredible. Many people I met who are regular guests all described it the same way "it is like your own home" Their business facilities are top notch and they know your name from the moment you check in. I never had to sign anything or even provide my room number. On my next trip to Italy I will go there direct and use it as my base to travel back and forth to other places. It is just 20 minutes from the Florence airport and you can take a train anywhere. So the day in Florence or wherever, with the noise and the heat, then back to quiet service in a lovely hotel

friendly hotel very clean rooms , relaxed and friendly vibe, set back from the centre of prato so easy to relax.

We chose this hotel because of its proximity to Florence. It is right on the bus line that runs into Florence, and to the train station, so we could also do a day trip to Pisa. We were there in August and were disappointed to find that a good portion of this city was on vacation and many things within walking distance were closed, including the restaurant at the hotel. Their breakfasts were good, and the city and people of Prato are very nice. This hotel seems to accommodate tour busses, so breakfasts can be a little crowded, although they are served outside and can be avoided by eating inside.

This hotel was quite possibly the best hotel we stayed at on our adventure through Italy. It was extremely clean, the staff was extremely friendly, the restaurant was excellent and very yummy, the rooms were super nice. It has a large, free, parking lot in a nice neighborhood. The breakfast was extremely well supplied with a nice variety, one of the best breakfasts we encountered in Italy as well (of the included hotel breakfasts). The house wine at dinner was extremely delicious as well... a local Chianti that was a little pricey, but worth it. The hotel is not in Florence, it is in a suburb outside of Florence, but with our experience of Florence, we would recommend staying here instead of the city anyway.