Location, the condo and fixtures were beautiful.

There was an extremely strong ammonia/urine smell upon our arrival on Sunday. They sent a housekeeper with a machine to clear the air Tuesday morning. Upon her entry into the condo, she said, “this machine won’t touch this odor, I don’t even want to be in here!” It took twelve hours to get the Litchfield staff to move us to another condo. It didn’t take long to see we were not a priority to Litchfield as they repeatedly reminded us, “You booked through a third party.” The Georgia poison hotline rep. advised we needed to discard any food sealed in paper or cardboard and any foods that had been opened. Litchfield should reimburse these costs as it was no fault of ours we had to discard all of our food! We have yet to be told what caused the odor. The Litchfield manager told my husband we would be credited one nights stay and that he should have it credited back before our departure. Really, we may have spent two days in a condo with an odor that possibly could be harmful and we get a free night? We returned home earlier today, still no refund. Beautiful resort, apathetic staff!