The unit was very nice, once we were finally able to gain access after several calls and texts!

I received way too many emails and texts before arrival!. Once there we were delayed access because of the last of specific instructions. We also had a question about our reservation that we wasted way too much time trying to get answered. By the time Vacasa returned an answer it was too late. Vacasa has an extreme low level of. Ustomer service. I will make it a point to avoid using a Vacasa property in the future. It is a shame because the property and its condition is lovely.