Everything is okay. Except one of the rooms have AC going on and off making it a little uncomfortable

I asked the third party agent to replace the water with belaqua or voltic which she agreed and took away the other brand which I think is Verna. She never came back. I called the conceirge and on four different times, they told me someone would deliver the water but to no avail. I requested for it again in the morning with breakfast and nothing happened. This is very appalling.

It was amazing great host.

I never stayed at the signature. I arrived quite late on a thursday night, and was greeted by a man who could inform me that they had given my room away (even though i had booked several months ago). For some reason they had forgotten to tell me (they had my info, because we had already previously texted on whatsapp). After realizing that they would lose quite a lot of money, since I had planned to stay for more than a week, I was told that the room wasn’t given away, but they were renovating it, but they had a temporary room for me at the embassy gardens. A grumpy guy came to check us in after half an hour of waiting there (we were told that the host would be waiting for us, and since these are appartments, and not a part of the hotel, the reseptionists didn’t know of us when we arrived). Now, Embassy Gardens is also a nice place (good security, clean, nice pool etc), but the room was clearly cheaper than the room i initally payed for, so i contacted the host and hotels.com to complain. After two/three days, we got a new room at the Lennox, where we stayed for the remaining of the stay. Now, that room was much better than the Embassy Gardens, and the host there, was very nice. I’m still very disppointed that I did not get the room/studio at the hotel i had initally booked, and very disappointed that I was not contacted before my arrival. I do believe I have payed more for these places than I should have, but all in all was pleased at the Lennox.

Second time is definitely not a charm. My first trip to the Signature apartments was wonderful so I decided to go back again. Used the same management company (Accra Luxury Apartments) and they flopped. We spent nearly twice per night as we did the week prior but got the worst service from Jennifer (our host). The TV remote didn’t work. All we couple watch was what was prescheduled when the remote worked in the past. She refused to change it. Said we have to pay for upgraded WiFi to get a working remote. The iron was missing from the room. She harassed us about it the entire day before getting us an Iron. She delivered breakfast after 10 am our first morning when we ordered it to be delivered by 8. The list goes on. I’m sad to say I won’t stay at the signature again unless I’m assured a new host. Jennifer was not the one I would recommend.

My family and I had a wonderful stay at the Signature Luxury Apartments and we're looking forward to returning. The accommodations were excellent, the staff provided superb service and are looking into possibly purchasing an apartment at this property for future visits.

I would say this one of Accra’s finest and most cozy Apartments..

Worth the price. Cleaniness is top tier, and security is good 👍