Super Hotel

The front desk personnel were amazing. Valeria was very helpful, kind and has great customer skills. I spoke to my family and friends and now would like to stay here.

The Good: Modern esthetics, full kitchen, good HDTV and fast Internet, Good breakfast at the Soca cafe, good-looking pool area (that we didn't have time to use), gym had free weights and cardio machines, unit was spacious and slept up to 6. The hotel was centrally located in Brickell, only a few blocks from Brickell Center and Mary Brickell Village. Destination Dispatch elevator needed no waiting. The Bad: Fewer towels than people -- we had to ask for towels. Contruction next door was noisy and annoying. Air conditioning was whimsical and almost impossible to program. Nightstand drawers were glitchy. Check-in took forever. Kitchen was sparsely supplied with silverware. The Ugly: No storage anywhere, just 4 hangers for 4 people staying for 5 nights -- had to ask for more. Single table lamp on one of the nightstands. No clocks anywhere in the unit. No room to hang wet towels. Closet doors were always in the way. No shower door or curtain. Location was really noisy -- could hear loud cars and bikes well after midnight.

Everything so good

Nice location y nice social area .

Just loves it will book again. Close to everything

Very nice hotel. Staff was wonderful, especially Kevin the valet. Neighborhood is ok daytime, a little sketchy at night. Facility itself was very nice. Pools were clean and nice. The spa was nice too.

It was OK, nothing to rave about the air didn’t work that well, but it was also extremely hot. It was hard to get towels and sheets and stuff like that but overall, it was a decent clean place to stay.

We had a great experience with Melany, she was very easy to talk to. The room we stayed in (301), needs to have a tweak in the temperature, you had areas where is really nice and cool, but not all the room gets the same treatment. One thing that i was not a fan of, was the bottle of water free the first night, but then if you wanted more water... you need to refill from a fountain down the hall... you could have a vending machine, if a bottle of water is too much for your margins.

I loved the pool on the roof

The view

Enjoyed the stay overall, walking distance to a lot of places, room was really nice.

Room was clean, comfortable

Nice Hotel

The property was ok. The staff not so helpful. Ask for more towels at desk never received and couldn’t get anyone on the phone. No no matter what number call from the room.

EVERYTHING WAS HORRIBLE!!! Would not even give one star.

The hotel is ver nice however they do not mention they are doing g construction next door which did not allow sleeping in aand enjoying the pool or balcony. Also, the fee for early check in is ridiculously high for a 45 min early check in. Upon arrival I look at everything there was hair and spots on the bathroom floor. I did go down and housekeeping came right away. Another thing is there is no way to contact the front desk without going all the way to the lobby! Overall very nice hotel and convenient to many locations.

I loved the property. The only issue I had was that I paid for an ocean view room, but I didn’t get one. Additionally, everyone there speaks Spanish, so it was difficult to communicate unless talking to someone at the front desk. The staff were friendly though. There are plenty of things nearby like food, groceries, and the mall.

Good zone to stay. Safe and almost everything close to walk.

Loved the hotel, but there’s construction going on

Wonderful stay!

That’s it was close to everything

Great staff. Great hotel

Super clean friendly staff great area

Had a fire alarm issue that was brought up to front desk early in the day. Went out and came back at 10pm and issue was ignored. Fire lemons going off every 60 seconds with. Loud beep and an announcement “low battery”. Also very loud. They couldn’t fix it at 11pm so had to move to a new room. Quite inconvenient.

There was a construction near the hotel. But other than that love the place. They had eating fast food walking distance. Hotel beautiful.

Very neat hotel; clean, modern, nice swimming pool and gym, and a super friendly reception and valid parking. Recommended!

Everything is fine

Excellent place

I loved it

Close to airport

Property is newish beautiful. But there is construction next door. Would go there again in a second.