The flat we booked was absolutely fantastic and well situated. Room cleaning was very good, cleaning of the common pool area not so much. We wouldn't have hesitated recommending this place if it wasn't that we had a number of things going wrong here - on their own not big things but together a bit much for our taste: - Our room wasn't available for the first night. We were given a story about a maintenance problem but we are fairly sure it was an over booking issue. We got a different room and was moved the next day. However we did not have a room from 9 am - 2 pm that day. - As a compensation we were offered a meal in the buffet restaurant. It was literally the worst meal we've ever had in any restaurant around the world and with only the option of tap water even though we were willing to pay for other drinks - The lock to our room was broken from late afternoon one day and even if maintenance was there twice that evening it wasn't fixed till noon the next day - We were on the 8th floor. The elevator broke late one afternoon and again wasn't fixed till the next morning All of these issues were handled with different levels of competency by the staff

Staff very friendly and informative but the apartment where to start,hob cracked ,table legs just about hanging on ,couldn't use safe as there was a bit missing, sofa ripped,balcony door didn't lock had to ask twice for a iron tried to put the ironing board up and it was broken the new iron in a box didn't work

Perfect 👌

The flat was nice and quite big. In general in a good condition. A few things to improve. The microwave didn't work properly. The lighting is not the best. Some table lights on the rooms would improve the atmosphere. Otherwise, it's a decent place to stay with a family.

The hotel did not have any hot water. This normally isn't a problem in the heat during summer, but I stayed in March, where the nights were a bit chilly and required a not cold water temperature. When I talked to the hotel about someone coming to fix it, it took him 2 hours to reach our room. This was before bed, so I couldn't go to sleep until they came in to fix the water. The person they sent seemed very rushed to get it fixed, and didn't actually end up fixing it either. Other than the water issues, the stay was pleasant.

View was fantastic,public transport every few minutes,great location and value for money

Quiet, Friendly staffs, Great location.

Honestly , I love love these Apart hotel , The rooms are so spacious and the view is why I always want to return . I had a couple simple issues and the Reservation and their teams worked tirelessly to resolve it to my absolute satisfaction and I am so grateful to Alex and Teodorah for the communication and vigilance. I appreciate the team and cannot wait to go back for Valentine’s. If you love self catering and waking up to gorgeous views as if you are in your own home but better , check out the Valletta Views by ST Hotels .