We have been using VRBO for over 15 years. We have had some great rentals, some gross rentals, and some absolute disaster rentals. This property is in our top 5 favorite rentals ever! Here's why: 1. The owner was an outstanding communicator! We have had rentals where we were scrambling to get in touch with the owner just to gain access to the property. Simon was the opposite of that! He communicated frequently every step of the way. He contacted us several days in advance just to make sure we had everything we needed. 2. We are American. We had no idea Victoria Day was even a thing! Sadly, our arrival date was on Victoria Day. All the stores were closed. Simon scrambled to help us locate something so we could at least get a day's worth of groceries until things reopened. Also, the house was already fully stocked with coffee (you would be surprised by how few rentals find this a necessity!), lots of spices, plenty of toilet paper, paper towels, etc. They even had big bottles of olive oil and balsamic vinegar available. That NEVER happens! Needless to say, our first night had a very "Mediterranean" feel. :) 3. The pillows. . . we might be pillow snobs. We never find rentals where the pillows meet our standards. Simon's rental had an array of options. All 4 of us were able to locate a pillow that met our individual needs. Our necks and sleep scores were thankful. 4. Close to Costco, Walmart and the train. 5. Fully stocked games & entertainment. Thank you, Simon!