It’s close to the airport, staffs are friendly. I highly recommend this hotel to family with kids, the pools are very nice. Also there is a pier to islands, it’s convenient.

It’s close to the airport, staffs are friendly. I highly recommend this hotel to family with kids, the pools are very nice. Also there is a pier to islands, it’s convenient.

Children playground water fun

Children playground water fun

Very nice hotel

Very nice hotel

We really enjoyed our stay for 3 nights at the hotel. 3 nights went by so quickly that we wished that we could have stayed longer. The facilities offered by the hotel are excellent especially for families with children. Special mention to receptionist Dzarif for making our stay more memorable with the seaview room. Will really come back to stay in the hotel again in the future.

We really enjoyed our stay for 3 nights at the hotel. 3 nights went by so quickly that we wished that we could have stayed longer. The facilities offered by the hotel are excellent especially for families with children. Special mention to receptionist Dzarif for making our stay more memorable with the seaview room. Will really come back to stay in the hotel again in the future.

This a family resort which has a great location and beach area, however for the cost of the room the cleaning and overall maintenance in the room was terrible. We had a giant cockroach in the bathroom and mould in the silicon and grout of the bath. Not worth the 500 dollars a night price tag no matter how good the facilities

This a family resort which has a great location and beach area, however for the cost of the room the cleaning and overall maintenance in the room was terrible. We had a giant cockroach in the bathroom and mould in the silicon and grout of the bath. Not worth the 500 dollars a night price tag no matter how good the facilities

Fabulous stay in a wonderful resort

Fabulous stay in a wonderful resort

Good environment and close to airport, very convenient. No shuttle bus services.

Good environment and close to airport, very convenient. No shuttle bus services.

clogged sink in my room at the Kinabalu View wing

clogged sink in my room at the Kinabalu View wing

I had a good rest during my trip. Thank you for the good service.

I had a good rest during my trip. Thank you for the good service.

Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.

Great place. Kids had a blast in the pool and water slides. Good breakfast spread as well.

Excellent from start to finish, all the staff were friendly polite and kind, we will be going back soon

Excellent from start to finish, all the staff were friendly polite and kind, we will be going back soon

Staff are very helpful

Had an amazing time. The staff are great! Very friendly, welcoming and helpful. I would happily visit Shangri-La Tanjung Aru again.

Staff are very helpful

Had an amazing time. The staff are great! Very friendly, welcoming and helpful. I would happily visit Shangri-La Tanjung Aru again.

Love the place! staff was accommodating to change our room at the last minute. Overall, a nice experience for a short stay.

Amazing

Amazing

Love the place! staff was accommodating to change our room at the last minute. Overall, a nice experience for a short stay.

We spent eight days at the Tanjung Aru in January. This was to be a bit of a nostalgia trip for me as I had last stayed here 30 years ago. First the positives. The attentiveness and friendliness of the staff were fantastic - special mentions have to go to Adie who served us at breakfast and James the head concierge. The view across to the islands is as beautiful as I remember and the different swimming pools are large enough to accommodate a lot of people and they are well segregated, with children in mind. I was however, disappointed with the standard of upkeep and maintenance. Paint was chipping in some areas and there was a lot of dust in places which should have been cleaned. Food was good although not as varied as I remember. There is a good Chinese restaurant but no European specialties. More variety would have been nice. Overall we enjoyed our holiday but some of the lustre of years ago has gone. Staff management is great but more attention needs to be paid to the fabric.

We spent eight days at the Tanjung Aru in January. This was to be a bit of a nostalgia trip for me as I had last stayed here 30 years ago. First the positives. The attentiveness and friendliness of the staff were fantastic - special mentions have to go to Adie who served us at breakfast and James the head concierge. The view across to the islands is as beautiful as I remember and the different swimming pools are large enough to accommodate a lot of people and they are well segregated, with children in mind. I was however, disappointed with the standard of upkeep and maintenance. Paint was chipping in some areas and there was a lot of dust in places which should have been cleaned. Food was good although not as varied as I remember. There is a good Chinese restaurant but no European specialties. More variety would have been nice. Overall we enjoyed our holiday but some of the lustre of years ago has gone. Staff management is great but more attention needs to be paid to the fabric.