It's amazing place and amazing surface And amazing stuff

Booked this at the last minute to treat myself. Very spacious areas around the bar and cafe. The staff, however, were hard to flag for attention and once attended to, they were overly attentive to the point of being intrusive and needy (asking for good reviews). They would have got a good review anyway, but they just need a softer touch and be more subtle. The staff at check-in were exceptional and helped with several different needs during my stay. Excellent English language skills and very polished in how they communicate and assist guests. Concierge staff also very helpful and attentive. After my stay I made a special request via email and it was responded to very promptly. I didn't have a chance to use the facilities, but there was an extensive range of services and facilities. All round, a great experience if you are looking for a top star hotel in the Al Duqqi district of Giza, I would definitely recommend.

Booked this at the last minute to treat myself. Very spacious areas around the bar and cafe. The staff, however, were hard to flag for attention and once attended to, they were overly attentive to the point of being intrusive and needy (asking for good reviews). They would have got a good review anyway, but they just need a softer touch and be more subtle. The staff at check-in were exceptional and helped with several different needs during my stay. Excellent English language skills and very polished in how they communicate and assist guests. Concierge staff also very helpful and attentive. After my stay I made a special request via email and it was responded to very promptly. I didn't have a chance to use the facilities, but there was an extensive range of services and facilities. All round, a great experience if you are looking for a top star hotel in the Al Duqqi district of Giza, I would definitely recommend.

Service staff are the best of all 🙏🙏🙏👏👏👏👍👍😂

Service staff are second to none, it was a great check in by Soha, twice. Also so great to be shown our room’s features by “aam Bsheer”, also had the pleasure of meeting, accidentally in the elevator, the GM Mr. Ashraf Michele, to find out the real inspiration behind the great service. Top notch 10/10.

Service staff are second to none, it was a great check in by Soha, twice. Also so great to be shown our room’s features by “aam Bsheer”, also had the pleasure of meeting, accidentally in the elevator, the GM Mr. Ashraf Michele, to find out the real inspiration behind the great service. Top notch 10/10.

Excellent new renovated hotel very professional staff Amazing food variety in the morning breakfast many options for dining don’t forget the delicious Honey Cake from bridge cafe - overall wonderful experience

Excellent new renovated hotel very professional staff Amazing food variety in the morning breakfast many options for dining don’t forget the delicious Honey Cake from bridge cafe - overall wonderful experience

Wondetful experience with front desk staff especially Ahmedehab - fantastic help with extra night stay which i thought was included with package - as well as Ismail & all staff I encountered.

Wondetful experience with front desk staff especially Ahmedehab - fantastic help with extra night stay which i thought was included with package - as well as Ismail & all staff I encountered.

Great stay and had access to the Club Floor and facilities. Quite enjoyable. The Club Staff were very helpful and professional. The only negative would be in the morning at the Club Lounge for breakfast, the staff meeting in the kitchen/ prep area in the back, were conversing and it was loud, almost every morning. I was there for 8 days. Other than that, it was great. I’d return with no hesitation.

Great stay and had access to the Club Floor and facilities. Quite enjoyable. The Club Staff were very helpful and professional. The only negative would be in the morning at the Club Lounge for breakfast, the staff meeting in the kitchen/ prep area in the back, were conversing and it was loud, almost every morning. I was there for 8 days. Other than that, it was great. I’d return with no hesitation.

The furniture is quite old. However the service is excellent.

The furniture is quite old. However the service is excellent.

The staff could not have been nicer. It was very clean and upscale. Food was great. Room cleaned everyday. Over all easy to navigate around. I would come back.

The staff could not have been nicer. It was very clean and upscale. Food was great. Room cleaned everyday. Over all easy to navigate around. I would come back.

Best assistance from staffs

Best assistance from staffs

I would like to thank the staff over the reception especially Suha is a very helpful and nice Indeed I m very grateful overall

Outstanding Performance at front desk very polite professional service Rooms are very clean and new

Outstanding Performance at front desk very polite professional service Rooms are very clean and new

Center located

Center located

This is an excellent hotel with beautiful view of the Nile. Main drawback is indoor smoking. We did not get a king bed in a non-smoking room per our reservation and even on the non-smoking floor there was smell of cigarette smoke in the corridor. We did not appreciate that.

This is an excellent hotel with beautiful view of the Nile. Main drawback is indoor smoking. We did not get a king bed in a non-smoking room per our reservation and even on the non-smoking floor there was smell of cigarette smoke in the corridor. We did not appreciate that.

Lovely place to stay

Lovely place to stay

be carful when you go there they always will come up with something only to keep your deposit ! I got charged for a bill like 4 times

be carful when you go there they always will come up with something only to keep your deposit ! I got charged for a bill like 4 times

In the center of the city very close to nile river The sing is too small the shower is small

In the center of the city very close to nile river The sing is too small the shower is small

My wife and I stayed at the Sheraton while traveling with another couple and we had a great experience. Aside from being a nice, modern hotel, some highlights were: - A great pool and well-equipped fitness center - A fantastic sushi restaurant - An Italian restaurant that was tasty and a great value Overall, we were quite pleased with our stay.