It was a perfect stay!

No shower bars

It was an older property but very nice, had a pool and jacuzzi and arcade. It was different and I will return!

Good place to go relax and work Nice pool also

Good place to go relax and work Nice pool also

Very clean

Very clean

The room was perfect!

The room was perfect!

Room was wonderful and clean. The pool area was also nice and open feeling. Only downfall was breakfast didn’t have many options. No hot items or gluten free besides fruit

It was perfect. Clean, well kept, off the beaten path but easy transportation to roadways, and shopping. I would stay here again if in Grand Rapids area Thanks

It was perfect. Clean, well kept, off the beaten path but easy transportation to roadways, and shopping. I would stay here again if in Grand Rapids area Thanks

Room was wonderful and clean. The pool area was also nice and open feeling. Only downfall was breakfast didn’t have many options. No hot items or gluten free besides fruit

No frills, but excellent value for the money. Very happy with our stay.

The hotel wasn't bad although the beds were pretty uncomfortable. The rooms were kind of dirty with food/garbage behind the beds,cobwebs, and stains. The breakfast was also not stocked and they barely had anything to choose from. I would say it's just ok.

The hotel wasn't bad although the beds were pretty uncomfortable. The rooms were kind of dirty with food/garbage behind the beds,cobwebs, and stains. The breakfast was also not stocked and they barely had anything to choose from. I would say it's just ok.

No frills, but excellent value for the money. Very happy with our stay.

The room was spacious and clean. The bed was comfortable. Breakfast was very basic with mostly carb items like breads and cereal. The surrounding area was safe and quiet. It was a good value hotel.

The room was spacious and clean. The bed was comfortable. Breakfast was very basic with mostly carb items like breads and cereal. The surrounding area was safe and quiet. It was a good value hotel.

The breakfast offers toast, bagels, cream cheese, slices of processed orange cheese, one flavour of yogurt, bananas, milk, and brewed coffee. The area is safe and low key. It was quiet in the hotel. Rules are strict to prevent parties. No non-paying guests can visit your room or use the pool. There is a steak restaurant with a nice outdoor patio located across the parking lot. Our room window was missing a screen, so we couldn't leave the window open for long. Overall the hotel seemed very clean. The bathroom could have been a little bit cleaner. The price was better than some other hotels, so I would stay there again.

The breakfast offers toast, bagels, cream cheese, slices of processed orange cheese, one flavour of yogurt, bananas, milk, and brewed coffee. The area is safe and low key. It was quiet in the hotel. Rules are strict to prevent parties. No non-paying guests can visit your room or use the pool. There is a steak restaurant with a nice outdoor patio located across the parking lot. Our room window was missing a screen, so we couldn't leave the window open for long. Overall the hotel seemed very clean. The bathroom could have been a little bit cleaner. The price was better than some other hotels, so I would stay there again.

Summary due to character limit: 1) The person who checked us in didn't know how to check in an Expedia customer, so it took a long time. 2) The pool opens at 10 am when the checkout time is 11 am. 3) To use the pool and to receive a pool towel, you have to sign up at the desk. 4) The pool was down for maintenance when we stayed there, but there was no sign at the desk, just the sign-in sheet and list of rules. 5) The breakfast is a continental breakfast, so we knew not to expect a hot breakfast, but it was incredibly skimpy. There was an almost empty container of milk for the cereal in the refrigerator, and there was no attendant in sight. There were three kinds of cereal. There were a few containers of artificially sweetened yogurt. There was some bread and pastries, but the pastries were pre-packaged generic brand and didn't look very fresh, 6) There was a puddle of water in the hallway, which is a slipping hazard. I told the desk person, but she didn't seem very concerned. 7) When we checked out at a little after 10:30, there was no one at the desk. We rang the bell several times and no one came. Apparently they have one employee who is supposed to man the checkout counter and also check the rooms and supervise the maids. There should be at least 2 employees doing this, especially right before checkout time. 8) It seems like they are doing the bare minimum to be able to advertise having a breakfast and a pool. I do not recommend this hotel.

I loved the serenity and customer care service

I loved the serenity and customer care service

I arrived at the hotel on Monday afternoon. I told them that the room was dirty and the floor was covered in coffee. They told me that they would clean the room on Tuesday. When I arrived on Tuesday night, the floor was just as dirty. When I arrived on Wednesday, the room was just as dirty and had a small cockroach in it. The hotel has been remodeled. The rooms are nice, but the CLEANING IS TERRIBLE. They never take out the trash or change the towels.

I arrived at the hotel on Monday afternoon. I told them that the room was dirty and the floor was covered in coffee. They told me that they would clean the room on Tuesday. When I arrived on Tuesday night, the floor was just as dirty. When I arrived on Wednesday, the room was just as dirty and had a small cockroach in it. The hotel has been remodeled. The rooms are nice, but the CLEANING IS TERRIBLE. They never take out the trash or change the towels.

Hotel was in good condition and nice location. Rates are very good.

Very clean And super nice helpful staff and the pool is beautiful truly the place is very very cute lighter than what the pictures are cute little town

Very clean And super nice helpful staff and the pool is beautiful truly the place is very very cute lighter than what the pictures are cute little town

We have stayed here many times when visiting family, but our room this time was looking a little rough. It was clean, but paint was cheeping off the wall, the other wall look like it had been patched and not painted, and the heating duct was falling apart. But for the price and convenience, I’d stay here again.

The continental breakfast consisted of cereal oatmeal fruit milk and toast or bagels

The continental breakfast consisted of cereal oatmeal fruit milk and toast or bagels