The hotel which was historical was very clean and the staff worked hard to get the rooms ready for check in with limited staff; because the floods had made it difficult. Some of the decor needs updating but if its a listed building they may have restrictions.The bar area was beautiful the decor was lovely and looked as though it was one of the first things to have been refurbished. Location was great, we didnt eat in the restaurant other than breakfast which was a buffet style so you could have what you wanted. Car parking was good as the hotel stated; go through the arch to the back of the hotel and its free, at the front you will be charged with wardens patrolling.

Nice well appointed room, only criticism with bathroom was wash basin took a long time to empty. Nice friendly staff. Convenient location.

We had a lovely stay in Banbury and the hotel being right in the town centre was perfect with free parking being a big plus. There were only a few minor points that stopped it being excellent e.g. intermittent tv remote, beside lamp not working and a luke- warm shower. They certainly didn't spoil our trip but, for me, prevent an excellent rating. I'd definitely stay here again though.

We had a lovely stay in Banbury and the hotel being right in the town centre was perfect with free parking being a big plus. There were only a few minor points that stopped it being excellent e.g. intermittent tv remote, beside lamp not working and a luke- warm shower. They certainly didn't spoil our trip but, for me, prevent an excellent rating. I'd definitely stay here again though.

It was a surprise , bed was ok , room was warm . Bins had not been emptied, no handwash, no shower gel , all the containers were empty; good thing we had our own toiletries. The room was booked for 2 people but towels in the bathroom was for only 1 guests. Toilet roll was half used. No attention was taken to prepare the room. Arrived late so did not have the energy to say anything. Receptionist was welcoming and friendly, apart from that I would not rate the hotel, it definitely needs an update.

It was a surprise , bed was ok , room was warm . Bins had not been emptied, no handwash, no shower gel , all the containers were empty; good thing we had our own toiletries. The room was booked for 2 people but towels in the bathroom was for only 1 guests. Toilet roll was half used. No attention was taken to prepare the room. Arrived late so did not have the energy to say anything. Receptionist was welcoming and friendly, apart from that I would not rate the hotel, it definitely needs an update.

Comfortable and clean hotel. Pleasant staff who were very helpful. Nice restaurant and bar. Hotel is in a good area close to restaurants and bars within walking distance. The hotel is a little tired but this doesn’t take anything away from it it is just an observation and I would stay there again.

Comfortable and clean hotel. Pleasant staff who were very helpful. Nice restaurant and bar. Hotel is in a good area close to restaurants and bars within walking distance. The hotel is a little tired but this doesn’t take anything away from it it is just an observation and I would stay there again.

Pleasantly surprised by this place . I enjoyed my time there perfect location staff was friendly

Pleasantly surprised by this place . I enjoyed my time there perfect location staff was friendly

We chose this venue as it was an affordable option for a quick stop - we were so impressed! The rooms were spacious and quiet and beautifully appointed, there was a lovely woman on reception who suggested a great restaurant for dinner across the road, and the breakfast the next morning was delicious. All in all a great stay

We chose this venue as it was an affordable option for a quick stop - we were so impressed! The rooms were spacious and quiet and beautifully appointed, there was a lovely woman on reception who suggested a great restaurant for dinner across the road, and the breakfast the next morning was delicious. All in all a great stay

Great hotel, friendly staff, recommend full English breakfast!

Great hotel, friendly staff, recommend full English breakfast!

Beautiful building with a lovely reception and dining room. Great staff but the room was in alright condition with the light falling out the ceiling and wallpaper peeling off. Bed was very comfy and the bathroom was very clean. Overall, the staff and cleanliness make this an average stay.

Beautiful building with a lovely reception and dining room. Great staff but the room was in alright condition with the light falling out the ceiling and wallpaper peeling off. Bed was very comfy and the bathroom was very clean. Overall, the staff and cleanliness make this an average stay.

Hotel very run down, stair carpets patched with gaffer tape! Shower poor No shampoo or shower gel TV poor

Hotel very run down, stair carpets patched with gaffer tape! Shower poor No shampoo or shower gel TV poor

Unfortunately the hotel had no lifts which when staying on the 3rd floor is an issue (I should have checked),No light bulb in my bedside light. The bar said it closed at 11pm but we arrived at 10.40pm and it was already closed due to an older couple being drunk and falling over, the said older couple went outside for a cigarette. We were sitting in the foyer and a waitress opened the door to talk to the drunk couple letting in the cold and cigarette smoke, when we mentioned this we were rudely told that "we are bringing them back in" which did not happen for another 5 minutes or so. The breakfast was farcical following a smoke alarm which went off at 7.30am for no more than 10 seconds the entire hotel arrived at breakfast within half an hour or so. Firstly no orange juice as they had ran out? its breakfast go buy some. No tea which when I mentioned it the waitress weighed the tea urn as if I was lying? No hot food was out and as soon as it came out it was gone so we waited for over an hour and a half to get some hot food. at 9.55am we were informed breakfast was closing at 10am and at 9.58am the breakfast buffet was finally all out and cleared away at 10am. You could not write this very unorganised

Unfortunately the hotel had no lifts which when staying on the 3rd floor is an issue (I should have checked),No light bulb in my bedside light. The bar said it closed at 11pm but we arrived at 10.40pm and it was already closed due to an older couple being drunk and falling over, the said older couple went outside for a cigarette. We were sitting in the foyer and a waitress opened the door to talk to the drunk couple letting in the cold and cigarette smoke, when we mentioned this we were rudely told that "we are bringing them back in" which did not happen for another 5 minutes or so. The breakfast was farcical following a smoke alarm which went off at 7.30am for no more than 10 seconds the entire hotel arrived at breakfast within half an hour or so. Firstly no orange juice as they had ran out? its breakfast go buy some. No tea which when I mentioned it the waitress weighed the tea urn as if I was lying? No hot food was out and as soon as it came out it was gone so we waited for over an hour and a half to get some hot food. at 9.55am we were informed breakfast was closing at 10am and at 9.58am the breakfast buffet was finally all out and cleared away at 10am. You could not write this very unorganised

Never before have I wanted to leave a hotel so soon, where do I start, after check in we had no milk, coffee, sugar or toilet roll. Went and got them, then found no remote control for TV. Breakfast - £10 each, I've had better in a bus station cafe. Food cold, what was put out anyway, seemed they just put it out when someone complained, plate heater wasn't working, apparently heating isn't switched on until November, staff rude and why oh why would you put carrots on the breakfast menu. The room was filthy, bathroom disgusting with rust, cracked tiles, black grout and window paint peeling, all evidence provided to the receptionist who handled our complaint well. Felt so sorry for her though as others were complaining. One star review is only because of the receptionist Kayleigh and the fact I can't score zero. I've stayed in better hostels, the front facade is spectacular the back is like an inner city block of 1960s flats or a pensioners home. Don't be conned out of your money and if Hotels.com can, they should remove it.

Was a lovely room and fabulous building, live the squeeky floor boards and beds very comfortable. Only downside was no heating and it was cold. Heater supplied in wardrobe along with a fan, but small heater for a big room. Did not make much of an impact. Im sure maybe next month the hrating will be on. All in all loved the two night stay here.

Never before have I wanted to leave a hotel so soon, where do I start, after check in we had no milk, coffee, sugar or toilet roll. Went and got them, then found no remote control for TV. Breakfast - £10 each, I've had better in a bus station cafe. Food cold, what was put out anyway, seemed they just put it out when someone complained, plate heater wasn't working, apparently heating isn't switched on until November, staff rude and why oh why would you put carrots on the breakfast menu. The room was filthy, bathroom disgusting with rust, cracked tiles, black grout and window paint peeling, all evidence provided to the receptionist who handled our complaint well. Felt so sorry for her though as others were complaining. One star review is only because of the receptionist Kayleigh and the fact I can't score zero. I've stayed in better hostels, the front facade is spectacular the back is like an inner city block of 1960s flats or a pensioners home. Don't be conned out of your money and if Hotels.com can, they should remove it.

Was a lovely room and fabulous building, live the squeeky floor boards and beds very comfortable. Only downside was no heating and it was cold. Heater supplied in wardrobe along with a fan, but small heater for a big room. Did not make much of an impact. Im sure maybe next month the hrating will be on. All in all loved the two night stay here.

4 of us for the weekend. Rooms were great. hotel staff were brilliant. Hotel was clean. Breakfast was spot on.

Hotel great, staff great, room great. Pillows awful, room too warm on arrival despite no radiators being switched on. A member of staff (I presume), banging on the door of a room nearby at midnight, and the ensuing banging of doors for the following 30 minutes, isn’t something we’d like to experience again. Overall though, we’d stay again.

Hotel great, staff great, room great. Pillows awful, room too warm on arrival despite no radiators being switched on. A member of staff (I presume), banging on the door of a room nearby at midnight, and the ensuing banging of doors for the following 30 minutes, isn’t something we’d like to experience again. Overall though, we’d stay again.

The hotel was a little dated, and I had some very noisy neighbours but the room was clean, however I did not received any cleaning service for the first two days of my stay. For the amount paid, it was very useful and easy access to Oxford where I was working.

The hotel was a little dated, and I had some very noisy neighbours but the room was clean, however I did not received any cleaning service for the first two days of my stay. For the amount paid, it was very useful and easy access to Oxford where I was working.

Room was sufficient for our needs, the bed was lovely and comfortable. Some parts need a bit of attention and are run down but it didn't impact greatly on our stay. The breakfast was amazing. Cannot fault anything in the bar or restaurant. Staff were lovely.

Room was sufficient for our needs, the bed was lovely and comfortable. Some parts need a bit of attention and are run down but it didn't impact greatly on our stay. The breakfast was amazing. Cannot fault anything in the bar or restaurant. Staff were lovely.

Enjoyed our 3 day stay at this Whatley Hall hotel. Just a few problems 1) TV remote did not work on arrival. 2) The bathroom basin did not hold the water in the basin . Reported problems to reception and quickly sorted out the problems. Breakfast good , but could do with plate warmer as plates very cold as also cups very cold cooling off the tea and breakfast very quickly.