The pillows were completely flat, and the lamp was broken. Shower had great pressure.

The pillows were completely flat, and the lamp was broken. Shower had great pressure.

I WILL NEVER STAY AT THE DOUBLE TREE HOTEL AGAIN!! My family and I had to evacuate Hurricane Milton which directly hit Tampa FL. I’d paid for 2 days but checked out only staying one night. I came back home to no electricity for 4 days house flooded, mo food and little cash. I was charged for 2 days and they refused to give my money back for the unused day! What a way to take advantage of hurricane victim.

I WILL NEVER STAY AT THE DOUBLE TREE HOTEL AGAIN!! My family and I had to evacuate Hurricane Milton which directly hit Tampa FL. I’d paid for 2 days but checked out only staying one night. I came back home to no electricity for 4 days house flooded, mo food and little cash. I was charged for 2 days and they refused to give my money back for the unused day! What a way to take advantage of hurricane victim.

Always a good stay. The people are great! Love the front desk who knows me by name and the bartender Ken is the very best in the business. I’m starting to see roaches in the rooms my last couple stays but the rooms are always clean and things work well. This is an old property, I understand that’s but that situation should be looked at. Still, no complaints from me. I love staying here. It’s my GoTo in WPB!

Always a good stay. The people are great! Love the front desk who knows me by name and the bartender Ken is the very best in the business. I’m starting to see roaches in the rooms my last couple stays but the rooms are always clean and things work well. This is an old property, I understand that’s but that situation should be looked at. Still, no complaints from me. I love staying here. It’s my GoTo in WPB!

Service was great. And the rooms clean

Service was great. And the rooms clean

Not bad. Overpriced for what it is. Yeah, it’s a Hilton, but it’s average at best. Hotel is definitely dated and could use some updates. Internet isn’t worth the 4.95/night, my hotspot blew the hotel’s internet out of the water. Again - not bad. Staff was mostly nice. The thin male manager with the red hair was a bit short, maybe the area has difficult people. I almost gave the reviews 2 stars; the room did have solid USB charging. The alarm clock has a usb-c charger so that for me alone added the extra star.

Not bad. Overpriced for what it is. Yeah, it’s a Hilton, but it’s average at best. Hotel is definitely dated and could use some updates. Internet isn’t worth the 4.95/night, my hotspot blew the hotel’s internet out of the water. Again - not bad. Staff was mostly nice. The thin male manager with the red hair was a bit short, maybe the area has difficult people. I almost gave the reviews 2 stars; the room did have solid USB charging. The alarm clock has a usb-c charger so that for me alone added the extra star.

Good 2 night stay after evacuating for Hurricane Milton. Quick check in. Room clean. Staff friendly. There are no microwaves in the rooms. The Motel 6 across the parking lot has them and a Doubletree doesn’t??

Good 2 night stay after evacuating for Hurricane Milton. Quick check in. Room clean. Staff friendly. There are no microwaves in the rooms. The Motel 6 across the parking lot has them and a Doubletree doesn’t??

All. Good!

All. Good!

There was serious water damage at the building and the key maker was not working. We had to be let into our room by the staff every time we left and came back. We should have been told all this in advance and we would have made other arrangements. We paid full price

There was serious water damage at the building and the key maker was not working. We had to be let into our room by the staff every time we left and came back. We should have been told all this in advance and we would have made other arrangements. We paid full price

I’ve stayed at other Double Tree hotels that were wonderful. This hotel was dated, not clean.. I checked in and the room was extremely hot. The front desk said they would change my room…I encountered a women that told me her room on the third floor was cold…when I returned to the desk the clerk said I could only have a room on the fifth floor where I was…she refused to move my floor..just because…?…Room was stuffy, smelt bad and obviously hadn’t been stocked by the maid…Unfortunately I wasn’t able to make my flight the following day as I became sick…called to book the rm another night and told the clerk I wasn’t feeling well.. She said the room was available though I had to come downstairs to show my cc…I said I gave you cc and I’d less then 12 hrs ago.. she became stern and insisted I get downstairs.. well..need I say more! Will never return

I’ve stayed at other Double Tree hotels that were wonderful. This hotel was dated, not clean.. I checked in and the room was extremely hot. The front desk said they would change my room…I encountered a women that told me her room on the third floor was cold…when I returned to the desk the clerk said I could only have a room on the fifth floor where I was…she refused to move my floor..just because…?…Room was stuffy, smelt bad and obviously hadn’t been stocked by the maid…Unfortunately I wasn’t able to make my flight the following day as I became sick…called to book the rm another night and told the clerk I wasn’t feeling well.. She said the room was available though I had to come downstairs to show my cc…I said I gave you cc and I’d less then 12 hrs ago.. she became stern and insisted I get downstairs.. well..need I say more! Will never return

Front desk was very helpful!

Staff was super friendly

Great place to stay prior to flying out of West Palm Beach airport. Easy to get in and out of, easy parking and friendly staff.

The hotel was nice just a little older. The bed and room were very comfortable. The table was not cleaned well since i found an old dried contact lens on it. I wish there were more usb charging bases but there where plenty of outlets which was still nice. The bathroom was truly the only thing that disappointed me but they can't change that easily. I have back problems and everything was a little low and that is coming from someone that is only 5'2". The toilet and counter were too low. It was a small space. Thankfully it was only me so i didn't hadn't to close the door too use it otherwise it would have been hard to be in there to close the door. I wish there would have been handsoap and even though they have an on-sight restaurant my room didn't have a menu and there was no way i could see it online. In being brutally honest here but overall i still had a very nice stay. The bed was like a cloud. The other seat where comfortable too.

The hotel was nice just a little older. The bed and room were very comfortable. The table was not cleaned well since i found an old dried contact lens on it. I wish there were more usb charging bases but there where plenty of outlets which was still nice. The bathroom was truly the only thing that disappointed me but they can't change that easily. I have back problems and everything was a little low and that is coming from someone that is only 5'2". The toilet and counter were too low. It was a small space. Thankfully it was only me so i didn't hadn't to close the door too use it otherwise it would have been hard to be in there to close the door. I wish there would have been handsoap and even though they have an on-sight restaurant my room didn't have a menu and there was no way i could see it online. In being brutally honest here but overall i still had a very nice stay. The bed was like a cloud. The other seat where comfortable too.

That's ok.

I took the mini van shuttle into town to shop and when I called to be picked up they said he’d be right over. After a full hour passed and it was 95 degrees out at the curb I was waiting at I finally called the hotel. After I was put on hold for a full 10 minutes I hung up and called UBER , that took less than 5 minutes to pick me up. Unbelievable No reason for this!!

I took the mini van shuttle into town to shop and when I called to be picked up they said he’d be right over. After a full hour passed and it was 95 degrees out at the curb I was waiting at I finally called the hotel. After I was put on hold for a full 10 minutes I hung up and called UBER , that took less than 5 minutes to pick me up. Unbelievable No reason for this!!

That's ok.

Overall nice stay. Room did smell weird at first, hand soap wasn’t provided in room but was easily given when asked housekeeping. Check in was quick and staff was nice. Check out was quick. Our last night there the upstairs visitors were loud until 11:30pm. Everything was good otherwise.

Overall nice stay. Room did smell weird at first, hand soap wasn’t provided in room but was easily given when asked housekeeping. Check in was quick and staff was nice. Check out was quick. Our last night there the upstairs visitors were loud until 11:30pm. Everything was good otherwise.

excellent

excellent

Beds very comfortable, rooms nice