Was a bit worried after so many varied reviews. The hotel reception is not very warming or welcoming but the receptionists were amazing. We were given a free upgrade after she noticed our room was next to the party room. This was most welcomed. The room was lovely - however it wasn’t serviced and the shower gel dispenser was broken. Another receptionist gave us information for local taxis. Very long wait for food on the Friday evening due to there being 2 parties. We waited over an hour and food was ok could have been a little warmer. The staff / waitresses need a bit of an injection of happiness - not one smile from any of them. Breakfast was ok a bit of a wait but very much it is what it is. We would stay again however.

A lovely stay for two nights whilst at work. The facilities are excellent, the hotel is set on a rather large golf course and is very picturesque. There’s a lovely little spa area and a large 15 meter pool with Jacuzzi and spa area. The hotel overall is very nice but rather bland in most places. I feel that it could use a little bit of personality injected into it but it served its purpose very well and it was a pleasant day regardless. I stayed in room number 245 and it was a great size and very clean. The bathroom let it down, however. It was very old and tired and the toilet cistern was attached to the wall with a block of wood. There was a shelf above the sink meaning the tap could not be turned on fully and, despite there being a note on the wall, it took ages for the water to run hot; resulting in me leaving the tap running for at least five minutes, which isn’t very eco-friendly. I would definitely stay here again though, but I would upgrade to a better room in the hopes of not running into the instances with the bathroom.

We had a great overnight stay with our 2 year old son, room was ready for us and the infant bed was already set up The staff are very friendly, polite and extremely helpful The breakfast was great plenty of choices even for a small child We will stay here again

I did enjoy stay! It's a nice place and the pool an spa really make it a tranquil place! Room was satisfactory but had to ask for new kettle and there was wee on toilet an satins on wall in bath room along with blocked sink an no air con so was a wet room ! If cleanliness was just that bit better an decor updateed would be a excellent place!

Perfect location for visiting Woodbridge and environs - didn’t eat in the hotel (other than breakfast) but all staff were accommodating and charming.

very clean & quiet

Nice clean warm rooms. Friendly staff. Used the pool sauna and steam room all good. Dinner at night really nice. Breakfast was ok, it was just very busy. I would return if visiting Woodbridge.

A comfortable room with bath/shower and tea/coffee facilities.