Great place to stay

Bathroom door to small for a wheelchair

Great place to stay

Bathroom door to small for a wheelchair

I like Comfort Inns. They're not fancy but the beds and pillows are so comfy and the staff is great. The coffee in the lobby was surprisingly tasty. The only issue I had with this stay was the smell of the detergent used to wash the bedding. I am sensitive to scents and have not noticed the detergent in other Comfoirt Inns, I can usually smell the bleach, which oddly doesn't bother me as much. This time, it smelled like shea butter. This is not an issue for people who don't have sensitivities. It wasn't overpowering. Just present enough to be bothersome.

I like Comfort Inns. They're not fancy but the beds and pillows are so comfy and the staff is great. The coffee in the lobby was surprisingly tasty. The only issue I had with this stay was the smell of the detergent used to wash the bedding. I am sensitive to scents and have not noticed the detergent in other Comfoirt Inns, I can usually smell the bleach, which oddly doesn't bother me as much. This time, it smelled like shea butter. This is not an issue for people who don't have sensitivities. It wasn't overpowering. Just present enough to be bothersome.

I'll start by saying the service was exceptional! Everyone we dealt with was amazing. The room on the other hand left me with some concerns. There appeared to be mold in various places in the bathroom (the ceiling, around the tub and on the walls) and there was an obvious water mark on the ceiling over one of the beds. The air conditioner was old and did not work very well. The walls in the room had various foreign substances on them.

I'll start by saying the service was exceptional! Everyone we dealt with was amazing. The room on the other hand left me with some concerns. There appeared to be mold in various places in the bathroom (the ceiling, around the tub and on the walls) and there was an obvious water mark on the ceiling over one of the beds. The air conditioner was old and did not work very well. The walls in the room had various foreign substances on them.

Staff were amazing, especially Naomi who greeted us on our arrival. She informed us that she did not have a reservation for my wife and I which was booked over 2 weeks prior on Hotels.com website and they charged my credit card for the entire anount for our stay. Naomi managed to contact Hotels.com and after about 30mins on the phone she had everything resolved as Hotels.com didn't send the reservation or payment. After a 6 and half hour car ride it was great to get in a room to sit back and relax before heading out for dinner. Breakfast was very good everyday, the room was clean and comfortable. All staff were friendly. Make sure you contact the hotel you booked to make sure they have your reservation.

Staff were amazing, especially Naomi who greeted us on our arrival. She informed us that she did not have a reservation for my wife and I which was booked over 2 weeks prior on Hotels.com website and they charged my credit card for the entire anount for our stay. Naomi managed to contact Hotels.com and after about 30mins on the phone she had everything resolved as Hotels.com didn't send the reservation or payment. After a 6 and half hour car ride it was great to get in a room to sit back and relax before heading out for dinner. Breakfast was very good everyday, the room was clean and comfortable. All staff were friendly. Make sure you contact the hotel you booked to make sure they have your reservation.

There was spaghetti and spaghetti sauce on the curtains when we first arrived. Cobwebs and spiders we killed to the first day. Was not stocked with toilet paper or Kleenex. We needed to go down to the front desk, the first day to stock. The orange juice was great.

There was spaghetti and spaghetti sauce on the curtains when we first arrived. Cobwebs and spiders we killed to the first day. Was not stocked with toilet paper or Kleenex. We needed to go down to the front desk, the first day to stock. The orange juice was great.

Walls are paper thin. So if you have neighbours who have kids , pets and talk loud you can hear it. Room was clean , but needs more care. Tons of Cob webs beside wardrobe , bathroom could be better , and freezer was full of ice and fridge was full of water ! Bed was very comfortable and lines nice and clean ! Breakfast , ok. I stuck with toast and waffle, tried eggs but couldn’t eat them! But honesty for the price it was no more or less than what one might expect. It was close to the 11, close to stores and restaurants ! Basic Motel! Worth the $ !

My wife has mobility issues. I should have enquired about an elevator, or requested a ground floor room when booking. I had to pay extra for a ground floor option at check-in. Appreciated the wide selection for breakfast.

My wife has mobility issues. I should have enquired about an elevator, or requested a ground floor room when booking. I had to pay extra for a ground floor option at check-in. Appreciated the wide selection for breakfast.

Walls are paper thin. So if you have neighbours who have kids , pets and talk loud you can hear it. Room was clean , but needs more care. Tons of Cob webs beside wardrobe , bathroom could be better , and freezer was full of ice and fridge was full of water ! Bed was very comfortable and lines nice and clean ! Breakfast , ok. I stuck with toast and waffle, tried eggs but couldn’t eat them! But honesty for the price it was no more or less than what one might expect. It was close to the 11, close to stores and restaurants ! Basic Motel! Worth the $ !

There is a nice sitting area outside. The breakfast spread was also nice.

There is a nice sitting area outside. The breakfast spread was also nice.

I chose the property because it was closer to a friend's house and away from the crowded Lake Shore area. Each staff member I interacted with was friendly and professional and the condition of the room was clean. The continental breakfast had a good selection and the eating area was clean and inviting.

Location is close to a lot of stuff

Location is close to a lot of stuff

Well...my bed was shaped like a banana. My sink had brown caulking all around the edge leaking out and looked crooked. The bathtub had black spots on it. Generally pretty shabby. Big room, and oddly the TV was dope.

Well...my bed was shaped like a banana. My sink had brown caulking all around the edge leaking out and looked crooked. The bathtub had black spots on it. Generally pretty shabby. Big room, and oddly the TV was dope.

Nice quiet area and comfy bed.

I didn’t like we were suppose to get another bed, but it was a pull out chesterfield —-no linens or pillows to make it up. Room was small, and terrible lighting for reading.

I didn’t like we were suppose to get another bed, but it was a pull out chesterfield —-no linens or pillows to make it up. Room was small, and terrible lighting for reading.

We always stay at the Comfort Inn while travelling from TBay to Kingston. Always happy with our room

The staff does a fantastic job at making a stay acceptable. The rooms are in desperate need of updating. The beds are sagging, the washrooms need updating to remove the stained wallpaper and mold in the bathtub area. The room had a stale smell and the carpet needs cleaning. The continental breakfast was good. Better than others. I appreciated the scrambled eggs, variety of bagels, choice of tea or coffee, nice selection of juices from a dispenser. At $89 per night, maybe one gets what they pay for.

The staff does a fantastic job at making a stay acceptable. The rooms are in desperate need of updating. The beds are sagging, the washrooms need updating to remove the stained wallpaper and mold in the bathtub area. The room had a stale smell and the carpet needs cleaning. The continental breakfast was good. Better than others. I appreciated the scrambled eggs, variety of bagels, choice of tea or coffee, nice selection of juices from a dispenser. At $89 per night, maybe one gets what they pay for.

So far don't regret our choice.

Room smelt gross upon arrival

So far don't regret our choice.