There was a problem with water leaks for several days, and they kept switching off tap water. Also the machines in the gym were old and non-functional (2 tread-mills out of 2 are not functional)

There was a problem with water leaks for several days, and they kept switching off tap water. Also the machines in the gym were old and non-functional (2 tread-mills out of 2 are not functional)

Overall, a pleasurable experience. The furniture in the rooms needs updating. The staff are friendly. The staff clearly understands they are behind the eight ball with the furniture, but they still tried to make us comfortable despite that.

Overall, a pleasurable experience. The furniture in the rooms needs updating. The staff are friendly. The staff clearly understands they are behind the eight ball with the furniture, but they still tried to make us comfortable despite that.

There are hard working people at this facility but the managment need to pull it together. But i believe that the problem is higher up than that. For starters there was no hot water almost the entire stay and for two days no water at all. After a hot sunny day at the beach, no shower. Forget about water pressure. Just enough to quickly wash your body. Impossible to wash a long hair. The food was ok but very limited options and nothing 24 hour. Only Breakfast, lunch and dinner. If you miss lunch there’s no food or snacks until dinner. All inclusive hotels I stayed was always food 24 hours. The place felt under staffed and employees over worked. We had to be moved to another room because of a toilet leaking from the 4th floor and dripping into our bathroom. Wifi was spotty at best. Only works on lobby and very poorly. The beach is gorgeous but i wish there were more activities/entertainment. Only once a week they do entertainment at night. Music at the pool very loud during the day. No shops around. But as I stated before there are hard working people here and this place could be great if a few changes were made.

There are hard working people at this facility but the managment need to pull it together. But i believe that the problem is higher up than that. For starters there was no hot water almost the entire stay and for two days no water at all. After a hot sunny day at the beach, no shower. Forget about water pressure. Just enough to quickly wash your body. Impossible to wash a long hair. The food was ok but very limited options and nothing 24 hour. Only Breakfast, lunch and dinner. If you miss lunch there’s no food or snacks until dinner. All inclusive hotels I stayed was always food 24 hours. The place felt under staffed and employees over worked. We had to be moved to another room because of a toilet leaking from the 4th floor and dripping into our bathroom. Wifi was spotty at best. Only works on lobby and very poorly. The beach is gorgeous but i wish there were more activities/entertainment. Only once a week they do entertainment at night. Music at the pool very loud during the day. No shops around. But as I stated before there are hard working people here and this place could be great if a few changes were made.

The rooms need to be updated. They are in very pot condition. Stayed for 5 days no one came to clean my room and I had to request clean towels.

The rooms need to be updated. They are in very pot condition. Stayed for 5 days no one came to clean my room and I had to request clean towels.

Excellent beach access. Room was very nice. Staff was pleasant, friendly, accommodating. Food? needs improvement; lacks flavor; more variety.

Excellent beach access. Room was very nice. Staff was pleasant, friendly, accommodating. Food? needs improvement; lacks flavor; more variety.

We love it, nothjng like what others reported ... we will be staying on extra days. The staff is WOW, it was just awesome... would surely come again! Thumbs UP!

We love it, nothjng like what others reported ... we will be staying on extra days. The staff is WOW, it was just awesome... would surely come again! Thumbs UP!

The resort itself could use some updating, but the beach and pool area more than make up for that and any other negatives. The food options were not too diverse but still good. The coffee shop needs some work and coffee needs to be refreshed more throughout the day. My husband and I loved our stay and spent most of our time in the water enjoying the peace and quiet.

The resort itself could use some updating, but the beach and pool area more than make up for that and any other negatives. The food options were not too diverse but still good. The coffee shop needs some work and coffee needs to be refreshed more throughout the day. My husband and I loved our stay and spent most of our time in the water enjoying the peace and quiet.

So this is a last resort resort. I was told that so many times by the locals. I should’ve paid for convenience and stayed at a better resort, but you get what you pay for. They don’t clean your room daily unless you ask and pay $10 extra to clean it. Clean linen is not provided unless you ask for it and you have to ask 24 hr in advance per policy, however the kind staff give it to you anyway, but they have to state that policy, I guess. Barely any activities and you get the same food/menu daily. The drinks are okay definitely not top shelf. The pool is decent and it’s right next to the beach so I enjoyed that. The staff were friendly, so I enjoyed talking to them, Roneil, Karla and Shavaine should get a raise they were awesome. No excitement on the property, I was tired of hearing the excuse that it’s “off season as if I should expect less from the resort with entertainment. They took my money so provide the vibes. I got bit up by mosquitos like no other… obviously thats not the resorts fault but come prepared with off spray, zeet, and drench your body in it daily. Overall, I wouldn’t recommend or stay there again.

So this is a last resort resort. I was told that so many times by the locals. I should’ve paid for convenience and stayed at a better resort, but you get what you pay for. They don’t clean your room daily unless you ask and pay $10 extra to clean it. Clean linen is not provided unless you ask for it and you have to ask 24 hr in advance per policy, however the kind staff give it to you anyway, but they have to state that policy, I guess. Barely any activities and you get the same food/menu daily. The drinks are okay definitely not top shelf. The pool is decent and it’s right next to the beach so I enjoyed that. The staff were friendly, so I enjoyed talking to them, Roneil, Karla and Shavaine should get a raise they were awesome. No excitement on the property, I was tired of hearing the excuse that it’s “off season as if I should expect less from the resort with entertainment. They took my money so provide the vibes. I got bit up by mosquitos like no other… obviously thats not the resorts fault but come prepared with off spray, zeet, and drench your body in it daily. Overall, I wouldn’t recommend or stay there again.

The property needs to be upgraded. The furniture in the lobby is old the cushions are dirty. The bathroom door did not work, there aren’t any electrical outlets in the bathroom. There are only two electric outlets located in the bedroom which we had to swap out for shaving, hairdryers and chargers. The showers are extremely small the doors do not work. Because of the mosquitos we could not enjoy the balcony.

The property needs to be upgraded. The furniture in the lobby is old the cushions are dirty. The bathroom door did not work, there aren’t any electrical outlets in the bathroom. There are only two electric outlets located in the bedroom which we had to swap out for shaving, hairdryers and chargers. The showers are extremely small the doors do not work. Because of the mosquitos we could not enjoy the balcony.

The staff was amazing. They were very friendly, and attentive to our needs. The food was fantastic. I did not have one bad meal experience. The variety and quality was amazing. My only drawback to the experience, and this may be small, was the quality of the shower heads. Calcification caused random squirting

The staff was amazing. They were very friendly, and attentive to our needs. The food was fantastic. I did not have one bad meal experience. The variety and quality was amazing. My only drawback to the experience, and this may be small, was the quality of the shower heads. Calcification caused random squirting

Very relaxing and clean with friendly staff!

Very relaxing and clean with friendly staff!

Outside area such as beach and pool were lovely. Rooms were a bit disappointing but the food was very good although only 2 real restaurants and only one open per night. Music at pool was dictated by bartender so they played their playlist which I thought most people were not keen on. Not really considering the crowd!. 3 pool tables but two busted. Just fix the dang pool tables. Large groups of children were brought in from the outside for all day resort enjoyment. Very loud. If it weren't for the big pools and awesome beach, the rating would have been lower.

Outside area such as beach and pool were lovely. Rooms were a bit disappointing but the food was very good although only 2 real restaurants and only one open per night. Music at pool was dictated by bartender so they played their playlist which I thought most people were not keen on. Not really considering the crowd!. 3 pool tables but two busted. Just fix the dang pool tables. Large groups of children were brought in from the outside for all day resort enjoyment. Very loud. If it weren't for the big pools and awesome beach, the rating would have been lower.

Place is very dated

Place is very dated

The rooms need upgrading. Also the lunch menu needs to include more options.

The rooms need upgrading. Also the lunch menu needs to include more options.

The external area of the resort is lovely and the beach is beautiful and clean, and the staff is friendly. However the internal property is extremely outdated, and is in need of major renovation. On my 3rd night, a pipe burst, which caused water to be unavailable to the entire resort for about 12 hours. The rooms are barely air conditioned, and there were many ants in the bathroom. I also heard complaints of leaking roofs and plumbing issues from other guests. The dining options are minimal and the food was only halfway decent. I would not recommend.

The external area of the resort is lovely and the beach is beautiful and clean, and the staff is friendly. However the internal property is extremely outdated, and is in need of major renovation. On my 3rd night, a pipe burst, which caused water to be unavailable to the entire resort for about 12 hours. The rooms are barely air conditioned, and there were many ants in the bathroom. I also heard complaints of leaking roofs and plumbing issues from other guests. The dining options are minimal and the food was only halfway decent. I would not recommend.

Great Energy, Vibe, Relaxation

Great Energy, Vibe, Relaxation