Amazing

Great stay!!

Great stay!!

My wife and I had the best experience at this resort out of all the other places we’ve stayed at in Palm Springs

Overall, it’s a wonderful property, very secluded and romantic place. However, we found one of the windows curtains were damaged and, the receptionist who welcomed us was a disaster. We asked to see another room, who was available on the site, and he basically refused to show it us. With that exemption, all of the other members of the staff were terrific. We will come back

Overall, it’s a wonderful property, very secluded and romantic place. However, we found one of the windows curtains were damaged and, the receptionist who welcomed us was a disaster. We asked to see another room, who was available on the site, and he basically refused to show it us. With that exemption, all of the other members of the staff were terrific. We will come back

My wife and I had the best experience at this resort out of all the other places we’ve stayed at in Palm Springs

Awesome property. Very quiet during the week.

Awesome property. Very quiet during the week.

I had an Amazing time

Gorgeous property with top tier customer service! Staff is so friendly and attentive. Room is spacious and immaculate. Food and drinks are delicious.

Gorgeous property with top tier customer service! Staff is so friendly and attentive. Room is spacious and immaculate. Food and drinks are delicious.

I had an Amazing time

Awesome!

Awesome!

I believe the hotel is beautiful and beautifully maintained. However, they fall short in terms of service for the price point that they are at. The valet leaves your car looking like it’s been off roading isn’t too nice either. I drive a very expensive car and had no idea it would be parked in a dirt lot much less be covered in dirt and debris. I paid nearly $1600 a night to stay in the Hermann Bungalows and at that price point the staff should feel like they’re on it. Instead it felt understaffed and people doing multiple jobs. They had one bartender and one bar back to serve the entire Hermann bungalows, they also waited tables, bused the tables and brought food to the guests. That’s absurd…. Not to mention the lack of seating for enough guests in the Herman Bungalows area. Overall a gorgeous property but they just fall short for being as expensive as they are.

I believe the hotel is beautiful and beautifully maintained. However, they fall short in terms of service for the price point that they are at. The valet leaves your car looking like it’s been off roading isn’t too nice either. I drive a very expensive car and had no idea it would be parked in a dirt lot much less be covered in dirt and debris. I paid nearly $1600 a night to stay in the Hermann Bungalows and at that price point the staff should feel like they’re on it. Instead it felt understaffed and people doing multiple jobs. They had one bartender and one bar back to serve the entire Hermann bungalows, they also waited tables, bused the tables and brought food to the guests. That’s absurd…. Not to mention the lack of seating for enough guests in the Herman Bungalows area. Overall a gorgeous property but they just fall short for being as expensive as they are.

Beautiful, luxurious, and romantic. We definitely want to come back.

Beautiful, luxurious, and romantic. We definitely want to come back.

Incredible

Incredible

My girlfriend and I REALLY love this place. Will go back for sure.

My girlfriend and I REALLY love this place. Will go back for sure.

Staff was superb.

Staff was superb.

Quiet intimate setting. Perfect getaway.

Quiet intimate setting. Perfect getaway.

Stayed only one night while visiting friends in the area but even 24 hours at L'Horizon felt like a getaway. All the little things: the prosecco greeting, a surprise beautiful upgraded bungalow with our name on the door, to the crafted cocktail and lovely food at dinner and breakfast added to a memorable experience of feeling the quiet elegance of the location and thoughtful details sink in and leaving the rest of the world outside. Our only disappointment was being turned away at the restaurant (only one on property) for 8pm dinner with scores of open tables. We were told they had no availability due to staffing issues and not wanting to overload the kitchen and "impact the guest experience". We were guided to go to the bar where we had excellent service, the same menu (and the same kitchen) and delicious high quality food. Ambiance for the price, of course given the pool bar setting, was lacking but the bartender was a delightful host and now I know to book a reservation even if you are staying at the hotel. (Make note!) If you are wanting buzz, look elsewhere. This is a quiet hotel. But if you want to feel surrounded by privacy and hip luxury, this is your spot. We have stayed many times at their sister property which has been our hands down favorite for years. But next time, I think we may be back at L'Horizon instead. With reservations for dinner.

Overall, a wonderful experience. The staff are incredibly kind and attentive. This is my first experience at a hotel/resort of this quality, so it's possible I'm a bit shocked by the incredible staff. A couple minor complaints: 1) Air filters were disgusting. I mean they looked busted and we're more dust than filter. Like they hadn't been changed in 5 years or more. Maybe do a basic inspection of each room because some tiny details get overlooked. 2) The lounge chairs in the Herman Bungalow pool are oddly positioned. Ideally they'd be a bit lower in the water. But now I'm just being nitpicky. Such a minor thing. 3) Expired snacks in the room for purchase. Relatively harmless but still. I will say that they provided a credit for the air filter and expired food. A credit that definitely exceeded the monetary value of my notes, but also not something I was going for. We just mentioned them on our way out the door; I'd already signed for everything and was really happy with most everything I experienced here. I didn't say anything about the loungers since that's just a matter of personal preference. I'd highly recommend this place if you want a quiet spot away from too much hustle and bustle.

Stayed only one night while visiting friends in the area but even 24 hours at L'Horizon felt like a getaway. All the little things: the prosecco greeting, a surprise beautiful upgraded bungalow with our name on the door, to the crafted cocktail and lovely food at dinner and breakfast added to a memorable experience of feeling the quiet elegance of the location and thoughtful details sink in and leaving the rest of the world outside. Our only disappointment was being turned away at the restaurant (only one on property) for 8pm dinner with scores of open tables. We were told they had no availability due to staffing issues and not wanting to overload the kitchen and "impact the guest experience". We were guided to go to the bar where we had excellent service, the same menu (and the same kitchen) and delicious high quality food. Ambiance for the price, of course given the pool bar setting, was lacking but the bartender was a delightful host and now I know to book a reservation even if you are staying at the hotel. (Make note!) If you are wanting buzz, look elsewhere. This is a quiet hotel. But if you want to feel surrounded by privacy and hip luxury, this is your spot. We have stayed many times at their sister property which has been our hands down favorite for years. But next time, I think we may be back at L'Horizon instead. With reservations for dinner.

Overall, a wonderful experience. The staff are incredibly kind and attentive. This is my first experience at a hotel/resort of this quality, so it's possible I'm a bit shocked by the incredible staff. A couple minor complaints: 1) Air filters were disgusting. I mean they looked busted and we're more dust than filter. Like they hadn't been changed in 5 years or more. Maybe do a basic inspection of each room because some tiny details get overlooked. 2) The lounge chairs in the Herman Bungalow pool are oddly positioned. Ideally they'd be a bit lower in the water. But now I'm just being nitpicky. Such a minor thing. 3) Expired snacks in the room for purchase. Relatively harmless but still. I will say that they provided a credit for the air filter and expired food. A credit that definitely exceeded the monetary value of my notes, but also not something I was going for. We just mentioned them on our way out the door; I'd already signed for everything and was really happy with most everything I experienced here. I didn't say anything about the loungers since that's just a matter of personal preference. I'd highly recommend this place if you want a quiet spot away from too much hustle and bustle.

Staff was excellent .. pool area is amazing and relaxing. Our room 9 was quiet and a bit out of the way… make sure you request a pool view..