Old facility and not clean. Noisy visitors in the middle of the night, both nights.

Old facility and not clean. Noisy visitors in the middle of the night, both nights.

This place is uninhabitable. Its filthy, has exposed wires and electrical, exposed mold and ect! Second floor window had no screen and was not child proof. Not even sure how its allowed to remain open! As we arrive a group was leaving stating the place was disgusting. We asked the host why they we’re leaving she stated, “bugs.” We went to the room are feet stuck to the floor and passing the ice machine it was beyond filthy. We left admittedly after talking to front desk. She offered to look at the room and “upgrade!” Lol NO way! The whole place was filthy!!!!

This place is uninhabitable. Its filthy, has exposed wires and electrical, exposed mold and ect! Second floor window had no screen and was not child proof. Not even sure how its allowed to remain open! As we arrive a group was leaving stating the place was disgusting. We asked the host why they we’re leaving she stated, “bugs.” We went to the room are feet stuck to the floor and passing the ice machine it was beyond filthy. We left admittedly after talking to front desk. She offered to look at the room and “upgrade!” Lol NO way! The whole place was filthy!!!!

Sink was leaking, no information provided, jets didn’t work, water fountain and vending machine was broken so no easy access to water. Dirty room, bug found on tub, stains on furniture. Not worth the money, even if it was cheap.

Sink was leaking, no information provided, jets didn’t work, water fountain and vending machine was broken so no easy access to water. Dirty room, bug found on tub, stains on furniture. Not worth the money, even if it was cheap.

This hotel is about 40 years old and it looks like it. It used to be very nice when it was a Quality inn. The new owners have let it really declined in overall appearance. The mattresses are damn close to as old as the building. Other than a fridge. No other amenities, microwave, coffee maker, etc. the phone didn't work, the alarm clock doesn't work. There's on breakfast, the coffee was horrible. All in all, I don't like this place, very run down and don't recommend this for a family stay, or a stay at all.

This hotel is about 40 years old and it looks like it. It used to be very nice when it was a Quality inn. The new owners have let it really declined in overall appearance. The mattresses are damn close to as old as the building. Other than a fridge. No other amenities, microwave, coffee maker, etc. the phone didn't work, the alarm clock doesn't work. There's on breakfast, the coffee was horrible. All in all, I don't like this place, very run down and don't recommend this for a family stay, or a stay at all.

Very unkept place. Went into my room and it was disgusting. A bug scurried across the floor (I believe a small roach). Door didnt close all the way unless we forced it hard. Overhead light was flickering on and off really fast when flipped on. Dead bugs in the crevice of the bathroom where tile is missing. The room was so musty and the air so thick it was untolerable. Neighbors on both sides were very loud and yelling was going on outside too. I am not someone that is hard to please but this place was nasty and the receptionist said I could take another room but no refund for a room I didnt even use. We opted to sleep in the car parked somewhere else as we were two women feeling very unsafe and unclean there. Pretty sad we felt more safe in a car. Would have liked a refund because 140 for a room I walked in and then out of was a hard pill but it felt so much better than staying there.

Very unkept place. Went into my room and it was disgusting. A bug scurried across the floor (I believe a small roach). Door didnt close all the way unless we forced it hard. Overhead light was flickering on and off really fast when flipped on. Dead bugs in the crevice of the bathroom where tile is missing. The room was so musty and the air so thick it was untolerable. Neighbors on both sides were very loud and yelling was going on outside too. I am not someone that is hard to please but this place was nasty and the receptionist said I could take another room but no refund for a room I didnt even use. We opted to sleep in the car parked somewhere else as we were two women feeling very unsafe and unclean there. Pretty sad we felt more safe in a car. Would have liked a refund because 140 for a room I walked in and then out of was a hard pill but it felt so much better than staying there.

Room looked nothing like pic, smelled of cat urine and weed

Very outdated, smells weird, tub didn't drain and it was dirty

Room looked nothing like pic, smelled of cat urine and weed

Very outdated, smells weird, tub didn't drain and it was dirty

It was ok everyone was friendly but make sure if u want your room clean and more towel to tell them because they will not clean it if you dont ask first hotel i ever stayed in worked that but other then that it was a good stay

It was ok everyone was friendly but make sure if u want your room clean and more towel to tell them because they will not clean it if you dont ask first hotel i ever stayed in worked that but other then that it was a good stay

Our stay was horrible! Holes in the walls, busted microwave, rattling can shoved up in bathroom vent, no ice machine, people in and out all night next door because people live there. Just all around filthy like housekeeping hasn't done anything but swap out sheets. Had I known these things, i would have booked elsewhere. The photos on the website are NOT what you will be walking into. I didn't want to make this review, but I have emailed and called, and no one will call/email back about a refund, and I don't want to hear an excuse about remodeling. I saw NO rooms under renovation, and if that were the case, then out of towners/overnighters definitely should be put into those rooms instead of the horrible ones.

Our stay was horrible! Holes in the walls, busted microwave, rattling can shoved up in bathroom vent, no ice machine, people in and out all night next door because people live there. Just all around filthy like housekeeping hasn't done anything but swap out sheets. Had I known these things, i would have booked elsewhere. The photos on the website are NOT what you will be walking into. I didn't want to make this review, but I have emailed and called, and no one will call/email back about a refund, and I don't want to hear an excuse about remodeling. I saw NO rooms under renovation, and if that were the case, then out of towners/overnighters definitely should be put into those rooms instead of the horrible ones.

Can't express just dissapointing this property is! Stayed for a concert at Pine Knob. Claimed to have been overbooked at check in, so we got up charged for a lesser room. Oddly, only 5 other cars on the entire property, over 2 days. Immediately aware of the overwhelmingly present " car urine " aroma throughout entire hotel. First room was filthy, sink had no drainage plumbing (bucket full of stagnant water, under sink). Towels are so stained and thin, they resemble auto rags. Missing fixtures, smoke detectors, wires dangle from cieling, blood on toilet seat and handle, previous tenants belongings still in various areas. Stained bedsheets, as well as comforter. Floors and hallways are absolutely gross. Second room was even worse (on 1st floor)! Multiple units have broken glass windows, torn out screens. Ours was unable to be secured shut . Very unsafe for ground level guests. AC barely functioned, walls are paper thin. Many "guests" appeared to be living there permanently. Definitely had a homeless shelter look and feel. We saw multiple people access their way into building, without "key". Felt unsafe . Just glad to check out and never return. Strongly DO NOT recommend this property. Save your time, energy, and money by looking elsewhere.

Almost difficult to tactfully describe our experience here!? First off, this IS NOT a legit American inn Suites property. Claimed the property was overbooked, only to up charge for lesser accommodations. Oddly, there were less than five cars on the entire property the entire weekend,lol. The lack of cleaning, proper upkeep, unbelievably bad odors ( strong cat urine smell throughout both floors), broken lights, missing fixtures, water on floors, broken ac, non securing dirst floor windows, broken door locks, trash from prev tennants, etc. The signage falsely claims that a key is needed for entry, which we proved otherwise at 2 separate entry points. Even after changing rooms, the litany of problems contined to rise. Literally just thankful to leave and never return. Simply do yourself a favor and ignore the old "catfish pics" posted on their website! Strongly advise not patronizing this establishme nt.

Can't express just dissapointing this property is! Stayed for a concert at Pine Knob. Claimed to have been overbooked at check in, so we got up charged for a lesser room. Oddly, only 5 other cars on the entire property, over 2 days. Immediately aware of the overwhelmingly present " car urine " aroma throughout entire hotel. First room was filthy, sink had no drainage plumbing (bucket full of stagnant water, under sink). Towels are so stained and thin, they resemble auto rags. Missing fixtures, smoke detectors, wires dangle from cieling, blood on toilet seat and handle, previous tenants belongings still in various areas. Stained bedsheets, as well as comforter. Floors and hallways are absolutely gross. Second room was even worse (on 1st floor)! Multiple units have broken glass windows, torn out screens. Ours was unable to be secured shut . Very unsafe for ground level guests. AC barely functioned, walls are paper thin. Many "guests" appeared to be living there permanently. Definitely had a homeless shelter look and feel. We saw multiple people access their way into building, without "key". Felt unsafe . Just glad to check out and never return. Strongly DO NOT recommend this property. Save your time, energy, and money by looking elsewhere.

Almost difficult to tactfully describe our experience here!? First off, this IS NOT a legit American inn Suites property. Claimed the property was overbooked, only to up charge for lesser accommodations. Oddly, there were less than five cars on the entire property the entire weekend,lol. The lack of cleaning, proper upkeep, unbelievably bad odors ( strong cat urine smell throughout both floors), broken lights, missing fixtures, water on floors, broken ac, non securing dirst floor windows, broken door locks, trash from prev tennants, etc. The signage falsely claims that a key is needed for entry, which we proved otherwise at 2 separate entry points. Even after changing rooms, the litany of problems contined to rise. Literally just thankful to leave and never return. Simply do yourself a favor and ignore the old "catfish pics" posted on their website! Strongly advise not patronizing this establishme nt.

Place was a dump. And no hot water and no tv. Want my money back

Place was a dump. And no hot water and no tv. Want my money back

Property is rundown and sketchy. Got on elevator with man wearing ankle monitor.

This is the 2nd worsr hotel we have ever stayed in. Filthy. Everything is broken and old. Disgusting.

In need of drastic remodeling, TV kept saying no access, so couldn’t watch. Several hallways confusing. Used for Pine Knob concert but lots of winding, dark roads on way back. Poor experience overall.

The room had old worn out furniture, the smoke detector was dangling from the ceiling, the light in the bathroom would not turn off, the bedside lamp would not stay on, the refrigerator hadn’t even been shimmed to be solid it was wobbly. The mattress was hard and had a very thin pad on it. I could see through the sheet and see the pattern of fabric on the mattress. The blanket was barely thicker than the sheet. And the climate control unit was dirt and barely adequate.

So many homeless hanging around! This place needs some major updates! I felt like I was in a homeless hotel. When we left there was a woman sitting outside our door.

Property is in need to a major overhaul. Replace broken fixtures. New paint. Repairs to the cable tv.

Close to most everything one would need

It was a decent stay with this hotel