We checked in and went to our room and it was utterly disgusting!! I asked to be moved to another room and it was better but still nasty. My friend and I went to Walmart and got sheets and a blanket and a pillow so we could even feel comfortable enough to sleep. We also bought Lysol spray and wipes and cleaned the room. Half the lights didn’t work or didn’t have light bulbs. There was stains all over the bedding. My bed had hairs under the cover and multiple hairs in the shower as well. Will never stay there again!

Although it was just a place to sleep and shower, there are things that were very lacking. Shower walls were very dirty. Seems those always get neglected during the cleaning process. If you've ever watched the process, the tub is generally a wipe out. Do they even use cleaning products? The floors were tile. Not sure they'd ever been mopped. When my feet get black from walking across the floor right out of the shower makes me wonder. Ask for two additional towels, was asked to bring the dirty ones back to the office. Sheets had cigarette burns in them in a non smoking room. Quality Inn and suites in Canton, do better. I will say, I left my pillows and they did save them for me.

Although it was just a place to sleep and shower, there are things that were very lacking. Shower walls were very dirty. Seems those always get neglected during the cleaning process. If you've ever watched the process, the tub is generally a wipe out. Do they even use cleaning products? The floors were tile. Not sure they'd ever been mopped. When my feet get black from walking across the floor right out of the shower makes me wonder. Ask for two additional towels, was asked to bring the dirty ones back to the office. Sheets had cigarette burns in them in a non smoking room. Quality Inn and suites in Canton, do better. I will say, I left my pillows and they did save them for me.

The bathroom in this room was terrible not something I would have anyone use. We rented a non smoking room and the room was full of smoke scent so that we could not rest satisfactorily. We checked out at 6:30 PM on the second night August 31, 2024 because we could not get any rest. The smoke sent was terrible all in the bedding, pillows etc. After checking out we were told we could not get a receipt until the next day because check out time was not until the next day. The room was horrible.

The bathroom in this room was terrible not something I would have anyone use. We rented a non smoking room and the room was full of smoke scent so that we could not rest satisfactorily. We checked out at 6:30 PM on the second night August 31, 2024 because we could not get any rest. The smoke sent was terrible all in the bedding, pillows etc. After checking out we were told we could not get a receipt until the next day because check out time was not until the next day. The room was horrible.

Nice stay for reasonable price! Minor issues that didn’t change a relaxing getaway

Everything was great until checkout time. They showed up at 9am banging on. The door wanting to know when my daughter and grandson were leaving. Checkout was not even till 11am.

Everything was great until checkout time. They showed up at 9am banging on. The door wanting to know when my daughter and grandson were leaving. Checkout was not even till 11am.

Front desk had a bad attitude

Front desk had a bad attitude

Room with jacuzzi doesn’t exist. the unpleasant staff didn’t take care about me, told me that Expedia was wrong with the photos, it was not his problem. if you read the reviews, I’m not the only one that he is very angry about this unpleasant episode, also I am still waiting for the refund since the hotel does not answer the phone.

Room with jacuzzi doesn’t exist. the unpleasant staff didn’t take care about me, told me that Expedia was wrong with the photos, it was not his problem. if you read the reviews, I’m not the only one that he is very angry about this unpleasant episode, also I am still waiting for the refund since the hotel does not answer the phone.

Need to spray rooms. Killed 4 spiders, 10 crickets and 2 roaches. Bed was comfortable but pillows were too small. Parking was horrific! Spaces were too small and not enough spaces. TOILET was too short- cant figure that one out! Being serenading by crickets right now-again! Too many construction trucks taking up multiple parking spaces!!

Need to spray rooms. Killed 4 spiders, 10 crickets and 2 roaches. Bed was comfortable but pillows were too small. Parking was horrific! Spaces were too small and not enough spaces. TOILET was too short- cant figure that one out! Being serenading by crickets right now-again! Too many construction trucks taking up multiple parking spaces!!

If all you need is a bed to sleep, this motel will do. Breakfast is not good. Very little selection and what was there was all Great Value brand. The pump on the pool was turned off overnight so the pool was full of bugs. Staff is not the friendliest in the world.

If all you need is a bed to sleep, this motel will do. Breakfast is not good. Very little selection and what was there was all Great Value brand. The pump on the pool was turned off overnight so the pool was full of bugs. Staff is not the friendliest in the world.

My husband and I spent 3 nights at this location in order to attend First Monday Trade Days. The staff were very nice and helpful when we needed something. The room appeared to have been updated, but some things were not finished, such as the chailking around the top and bottom of tub. The hotel advertised of a "hot breakfast" and all they had that was hot were the waffles. I was disappointed in that. Other than that, the room was average.

My husband and I spent 3 nights at this location in order to attend First Monday Trade Days. The staff were very nice and helpful when we needed something. The room appeared to have been updated, but some things were not finished, such as the chailking around the top and bottom of tub. The hotel advertised of a "hot breakfast" and all they had that was hot were the waffles. I was disappointed in that. Other than that, the room was average.

Nice room.

Nice room.

The breakfast waffles apples and cereal they need eggs and meat

The breakfast waffles apples and cereal they need eggs and meat

I have used and loved Hotels.com for over 10 years . Very disappointed with this hotel and even more disappointed with hotels.com I did not get the room that I booked .hotels.com kept me on the phone for over an hour told me it was resolved, it was not. 30 minutes later tell me they couldn't do anything for me hotels.com has really changed a lot.

I have used and loved Hotels.com for over 10 years . Very disappointed with this hotel and even more disappointed with hotels.com I did not get the room that I booked .hotels.com kept me on the phone for over an hour told me it was resolved, it was not. 30 minutes later tell me they couldn't do anything for me hotels.com has really changed a lot.

Old and not maintained

Old and not maintained

The breakfast was less then desirable, the internet to the rooms was terrible. The water pressure in the shower was weak. Staff was nice and helpful. It was very clean and beds where comfortable.

The breakfast was less then desirable, the internet to the rooms was terrible. The water pressure in the shower was weak. Staff was nice and helpful. It was very clean and beds where comfortable.

Very friendly

Very friendly

Pool was kept nice and clean quite at night condition of room was not so good bathroom door wouldn't shut tv was small and color distorted trim around main door fell off and room wasn't thoroughly cleaned by made but overall not too bad

Pool was kept nice and clean quite at night condition of room was not so good bathroom door wouldn't shut tv was small and color distorted trim around main door fell off and room wasn't thoroughly cleaned by made but overall not too bad