Crowne Plaza Toluca Lancaster, an IHG Hotel
Hotel in Toluca
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Buon prezzo per questa posizioneI prezzi degli immobili in quest'area sono generalmente più alti
Include gli elementi essenzialiAria condizionata, Internet/Wi-Fi, Parcheggio e altro ancora
A proposito di questa hotel
Hotel in Toluca with a full-service spa and area shuttle service
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
Servizi
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
Idromassaggio o spa
Mappa di Toluca
Camere disponibili
Standard Room
Letti non specificati • 20 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Master Suite
Letti non specificati • 24 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Junior Suite, 1 King Bed
Letti non specificati • 22 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Suite, 1 Bedroom
Letti non specificati • 20 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Room, 1 King Bed
Letti non specificati • 22 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
4.0 / 10.0
Nice big room. Comfortable.
4.0 / 10.0
Nice big room. Comfortable.
6.0 / 10.0
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
6.0 / 10.0
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
2.0 / 10.0
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
2.0 / 10.0
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
10.0 / 10.0
Price, location and condition, very convenient. Thank you
10.0 / 10.0
Price, location and condition, very convenient. Thank you
10.0 / 10.0
The best staff
10.0 / 10.0
The best staff
8.0 / 10.0
a
8.0 / 10.0
a
8.0 / 10.0
clen and nice
8.0 / 10.0
clen and nice
2.0 / 10.0
The staff was not good
4.0 / 10.0
The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet.
Finally, the front desk staff was rude to us upon our arrival.
4.0 / 10.0
The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet.
Finally, the front desk staff was rude to us upon our arrival.
10.0 / 10.0
Excelent service
10.0 / 10.0
Excelent service
2.0 / 10.0
Rude staff
2.0 / 10.0
Rude staff
5.0 / 10.0
Great Hotel with good location!
5.0 / 10.0
Great Hotel with good location!
5.0 / 10.0
Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.
5.0 / 10.0
Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.
5.0 / 10.0
Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.
5.0 / 10.0
Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.
4.0 / 10.0
Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.
4.0 / 10.0
Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.
5.0 / 10.0
Great hotel, room next to expressway very nosy
5.0 / 10.0
Great hotel, room next to expressway very nosy
5.0 / 10.0
The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.
5.0 / 10.0
The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.
5.0 / 10.0
Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.
5.0 / 10.0
Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.
5.0 / 10.0
Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).
5.0 / 10.0
Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).
4.0 / 10.0
Great hotel, polite staff, always have car when needed. Good menu and bar.
4.0 / 10.0
Great hotel, polite staff, always have car when needed. Good menu and bar.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Toluca?
Il prezzo medio per un affitto a Toluca è 61 € per notte. Questo affitto è 31 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Crowne Plaza Toluca Lancaster, an IHG Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Crowne Plaza Toluca Lancaster, an IHG Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Crowne Plaza Toluca Lancaster, an IHG Hotel?
Abbiamo trovato 6 servizi per questa struttura in affitto, tra cui aria condizionata, internet/wi-fi, parcheggio, lavanderia e balcone o patio.
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