My stay at Mercure was exceptional. The staff made me feel right at home. I stay at this hotel every time I am in Algiers and are on a first name basis with a lot of the team. Sure there are some quirks that are typically dealt with immediately, but overall I have 0 complaints. I will certainly continue to make this my number one choice when I am staying in the area.

My stay at Mercure was exceptional. The staff made me feel right at home. I stay at this hotel every time I am in Algiers and are on a first name basis with a lot of the team. Sure there are some quirks that are typically dealt with immediately, but overall I have 0 complaints. I will certainly continue to make this my number one choice when I am staying in the area.

I made this booking last minute due to a flight change. I was going to land around midnight and I tried calling to confirm airport shuttle and late check-in. Nobody picked up when I called the number supplied with my booking. I searched online and found an alternative number. The lady who picked up was extremely unhelpful and hang-up on me because she could not hear me well. I was speechless to say the least. I asked somebody else to call them and finally got a mobile number to call the shuttle driver although getting in touch with the hotel after landing was just as difficult! Things got better after arrival at the hotel. Check-in was speedy and Ayoub at reception was very helpful. The room was vintage and clean. Check-out the next morning was speedy and staff were efficient too. For a 4-star hotel, you would expect better service so it was a shame.

I made this booking last minute due to a flight change. I was going to land around midnight and I tried calling to confirm airport shuttle and late check-in. Nobody picked up when I called the number supplied with my booking. I searched online and found an alternative number. The lady who picked up was extremely unhelpful and hang-up on me because she could not hear me well. I was speechless to say the least. I asked somebody else to call them and finally got a mobile number to call the shuttle driver although getting in touch with the hotel after landing was just as difficult! Things got better after arrival at the hotel. Check-in was speedy and Ayoub at reception was very helpful. The room was vintage and clean. Check-out the next morning was speedy and staff were efficient too. For a 4-star hotel, you would expect better service so it was a shame.

Close to mall and airport

Hotel is very old almost 30-40 years, they did not change any equipment since this date. Most of rooms has awful smell, breakfast is very poor. I never suggest this hotel.

Hotel is very old almost 30-40 years, they did not change any equipment since this date. Most of rooms has awful smell, breakfast is very poor. I never suggest this hotel.

Close to mall and airport

Wow I’m definitely going back to this place again

Wow I’m definitely going back to this place again

Girls from the desk were smiling but ignoring me to give me the room, WiFi... I had a long trip and I didn't feel well with their attention. Thanks to the lady from the front desk she helped me and she was very nice. Breakfast at 8:30 was not nice, hot meals were almost over and they did not replace them. The cook left too. Many things to improve if you compare Mercure in other cities

Girls from the desk were smiling but ignoring me to give me the room, WiFi... I had a long trip and I didn't feel well with their attention. Thanks to the lady from the front desk she helped me and she was very nice. Breakfast at 8:30 was not nice, hot meals were almost over and they did not replace them. The cook left too. Many things to improve if you compare Mercure in other cities

Great stuff, very friendly but the hotel is outdated Bathroom needs some work, toilet doesn’t work, clogged sink,

Great stuff, very friendly but the hotel is outdated Bathroom needs some work, toilet doesn’t work, clogged sink,

Good hotel

Good hotel

Very quiet room; clean hotel and friendly staff. Hotel is in Bab Ezzouar near Algiers airport and next to a shopping center with food court and coffee shops.

Very quiet room; clean hotel and friendly staff. Hotel is in Bab Ezzouar near Algiers airport and next to a shopping center with food court and coffee shops.

The hotel and especially the rooms are extremely old and dirty. Vey unpleasant experience. Will never be back and i do not suggest you going there.

The hotel and especially the rooms are extremely old and dirty. Vey unpleasant experience. Will never be back and i do not suggest you going there.

Its nightmare after calling 4 times no one repair Sir condition. Shower is not working. Breakfast is not upto mark.

Its nightmare after calling 4 times no one repair Sir condition. Shower is not working. Breakfast is not upto mark.

It was worst experience. All the amenities are not ready. And the blanket has smoke smell.

It was worst experience. All the amenities are not ready. And the blanket has smoke smell.

I have a back problem and the guy at the door where they check the luggage didn’t want to help me put my luggage up.

I have a back problem and the guy at the door where they check the luggage didn’t want to help me put my luggage up.

Walking distance from BabZuwar Mall

Walking distance from BabZuwar Mall

Only booked this hotel as wanted somewhere with a pool after two weeks travelling around. Didn't find out until we got there that the pool was empty and was not expected to be back in use for at least 10 days. Looking at the poolside area I don't think it had been used for a while. Thought we'd use the bar, that was filled with what looked like a medical conference. Room was very dated. No plug sockets near the bed, had to unplug the fridge to plug in the kettle. Positives were the super comfy bed and the free airport shuttle.

Only booked this hotel as wanted somewhere with a pool after two weeks travelling around. Didn't find out until we got there that the pool was empty and was not expected to be back in use for at least 10 days. Looking at the poolside area I don't think it had been used for a while. Thought we'd use the bar, that was filled with what looked like a medical conference. Room was very dated. No plug sockets near the bed, had to unplug the fridge to plug in the kettle. Positives were the super comfy bed and the free airport shuttle.

Perfect

Perfect