Make sure when booking you are aware that the casino has two parts of the hotel. One is inside the casino which is nice and then there is THE LODGE. We didn't realize there was another set of rooms not attached to the casino which is called THE LODGE which were not as nice. You still check-in at the casino but then you drive down the road. Lady at check-in was very nice and overall we had fun at the casino.

Make sure when booking you are aware that the casino has two parts of the hotel. One is inside the casino which is nice and then there is THE LODGE. We didn't realize there was another set of rooms not attached to the casino which is called THE LODGE which were not as nice. You still check-in at the casino but then you drive down the road. Lady at check-in was very nice and overall we had fun at the casino.

The room was clean however the stay was less than impressive and we will not be staying here again. We heard multiple banging noises on our hotel door the first bang no one annouced themselves the second time the gentleman annoucing themselves as security. The "Security" gentleman continued knocking a couple more times In addition to this someone was doing banging noises in the room next to ours. We called front desk to see what was going on, front desk didnt answer the phone after being on hold for around 5-10 minutes which was ridiculous considering it was later in the evening around 1 am. We eventually got through to front desk they had no idea what was going on they routed us to the security department they had no idea what was going on. This is a great place to go if you want to feel unsafe and get no rest. I wish i could get my money back due to the experience of the stay being so awful but realize the chances of this happening are next to nothing.

The room was clean however the stay was less than impressive and we will not be staying here again. We heard multiple banging noises on our hotel door the first bang no one annouced themselves the second time the gentleman annoucing themselves as security. The "Security" gentleman continued knocking a couple more times In addition to this someone was doing banging noises in the room next to ours. We called front desk to see what was going on, front desk didnt answer the phone after being on hold for around 5-10 minutes which was ridiculous considering it was later in the evening around 1 am. We eventually got through to front desk they had no idea what was going on they routed us to the security department they had no idea what was going on. This is a great place to go if you want to feel unsafe and get no rest. I wish i could get my money back due to the experience of the stay being so awful but realize the chances of this happening are next to nothing.

Terrible location, there is a lodge and a hotel, the lodge is horrible! Don’t stay there, no WiFi, poor service overall. If you plan on staying here, make sure is the hotel part not the lodge.

Terrible location, there is a lodge and a hotel, the lodge is horrible! Don’t stay there, no WiFi, poor service overall. If you plan on staying here, make sure is the hotel part not the lodge.

This should have not cost what it did. No room service ever came in during my 3 night stay. If that's the norm, the leave enough supplies forbthe who stay. Door didn't close on it own. Big gaps. Broken furniture. Sandpaper towels.

This should have not cost what it did. No room service ever came in during my 3 night stay. If that's the norm, the leave enough supplies forbthe who stay. Door didn't close on it own. Big gaps. Broken furniture. Sandpaper towels.

This property looks like it is the hotel inside the casino as it actually pictures the casino. This is not the case. It is an old rundown hotel that sits in a separate area than the casino and runs shuttles to the casino. Poorly lit parking lot and musky smelling rooms. No outlets for charging devices or for running the coffee pot they put in the room. False advertising for this hotel. Also the mattress in our room was collapsing on one half.

This property looks like it is the hotel inside the casino as it actually pictures the casino. This is not the case. It is an old rundown hotel that sits in a separate area than the casino and runs shuttles to the casino. Poorly lit parking lot and musky smelling rooms. No outlets for charging devices or for running the coffee pot they put in the room. False advertising for this hotel. Also the mattress in our room was collapsing on one half.

After a bit of difficulty figuring out where the check in was and finding the room, I enjoyed my stay. The staff were friendly, the room clean and comfortable. Loved the view from the patio!

After a bit of difficulty figuring out where the check in was and finding the room, I enjoyed my stay. The staff were friendly, the room clean and comfortable. Loved the view from the patio!

It was clean. The pool was closed when we wanted to go in. 6-7 pm? Why not first thing in the morning? No hair dryer. Coffee pot had the wrong pods and it leaked all over. Strange they can’t figure that out……They wouldn’t give us a bottom level room even though I asked. Hotel clerk guy had a “I could care less” attitude. Typical nowadays

It was clean. The pool was closed when we wanted to go in. 6-7 pm? Why not first thing in the morning? No hair dryer. Coffee pot had the wrong pods and it leaked all over. Strange they can’t figure that out……They wouldn’t give us a bottom level room even though I asked. Hotel clerk guy had a “I could care less” attitude. Typical nowadays

Our tv didn’t work. Called and texted twice, nobody showed up.

Our tv didn’t work. Called and texted twice, nobody showed up.

We had an awesome time! Everything was great and the staff was so friendly. We will for sure stay again!

We had an awesome time! Everything was great and the staff was so friendly. We will for sure stay again!

Mold in the bathroom

I have stayed here before but when I booked I didn’t realize it was the old units. Which honestly do not come close to the new ones. AC was not good and the room was a bit dingy.

I have stayed here before but when I booked I didn’t realize it was the old units. Which honestly do not come close to the new ones. AC was not good and the room was a bit dingy.

Need to make repairs to plumbing issues in rooms .

Loved the dog friendly lodge, the walk or shuttle options up to the Casino and it's amenities (however do not try to get a meal at 8:30; they all close at 9 except for the 'takeout' market- which had awesome navajo tacos- so ended up a win-win.) Want to go back to the cool cave-like "storyteller's' restaurant. Staff was a little confused on whether outdoor pool was open- it was though and nice and clean- however Jacuzzi was closed off. (bees were a little out of control but what can you do?) Overall great location, affordable, 'home base' for exploring the Verde Valley or just staying at the casino resort with your pup.

Loved the dog friendly lodge, the walk or shuttle options up to the Casino and it's amenities (however do not try to get a meal at 8:30; they all close at 9 except for the 'takeout' market- which had awesome navajo tacos- so ended up a win-win.) Want to go back to the cool cave-like "storyteller's' restaurant. Staff was a little confused on whether outdoor pool was open- it was though and nice and clean- however Jacuzzi was closed off. (bees were a little out of control but what can you do?) Overall great location, affordable, 'home base' for exploring the Verde Valley or just staying at the casino resort with your pup.

Dirty room. Barking dogs nonstop. Mattress was upside down and had to be flipped and they were rude about it. Cheap mattress not comfortable at all. Short staffed.

Dirty room. Barking dogs nonstop. Mattress was upside down and had to be flipped and they were rude about it. Cheap mattress not comfortable at all. Short staffed.

Good overall

Good overall

It was great

It was great

It was not good no refrigerator they forgot a blanket on a bed no were to plug in a coffee pot and it was not worth the money for a room like that

It was not good no refrigerator they forgot a blanket on a bed no were to plug in a coffee pot and it was not worth the money for a room like that