Most was fine but the hotel was so loud at ungodly times of the night. People were screaming and yelling from 1am-3AM. Completely unacceptable!

We needed to check in early as we were coming in town for a wedding and were charged $50 to do so. Last weekend we stayed at a Marriott who accommodated our early check in with no fee

We needed to check in early as we were coming in town for a wedding and were charged $50 to do so. Last weekend we stayed at a Marriott who accommodated our early check in with no fee

Very satisfied with service, cleanness and price. Comfortable and convenient location to airport. Recommended for family stay.

Very satisfied with service, cleanness and price. Comfortable and convenient location to airport. Recommended for family stay.

This was the racist place I have ever stayed at or experienced. They constantly stayed at my room door when we were there for a wedding party. They over booked the hall for my sister wedding and didn't allow her to set up. They laughed in our faces, the were accusing the wedding party of things that wasn't happening. They destroyed my sister wedding day. When asked to resolve the issue they continued to laugh and get rude and sarcastic with the family and friends who stayed. I was accused of bringing acholic beverages into the building when I had none. We were suppose to have a block for rooms so we were all on the same floor that also wasn't accommodated. This was a beautiful place to stay but the services really messed me up. Most of my family and friends that stayed didn't stay the night due to the uncomfortable they provided to us. No one was given there money back. People drove hours, people flew in. This was unacceptable.

Liked the resort feel and friendly staff!

Upscale hotel at a very reasonable price! Luxurious lobby off the bar, market room w/snax and business capability. Quiet, friendly atmosphere! Food was really great! Really enjoyed it. Only thing missing was a micro, which we could have used to warm up our dog’s food!

Upscale hotel at a very reasonable price! Luxurious lobby off the bar, market room w/snax and business capability. Quiet, friendly atmosphere! Food was really great! Really enjoyed it. Only thing missing was a micro, which we could have used to warm up our dog’s food!

It was a great place

cute hotel

It was a great place

cute hotel

Horrible directions to your room and so confusing. Elevators were too far away from main lobby and check-in.

Horrible directions to your room and so confusing. Elevators were too far away from main lobby and check-in.

Hotel itself is clean. Super rude staff! STAFF: you really are an inconvenience to them. Unless you do things exactly the way they feel it should be done then you are a nuisance. The gentleman checking us in, was not friendly or helpful, just irritated that I had a baby in my hands and didn’t have my ID read or put my own credit card in the machine for incidentals. RESTAURANT: Just go off hotel grounds. There are lots of places to eat a short drive away. The food here was absolutely terrible and the bartender who came and waited on us at our terrible was so rude. Asked if I could substitute my salad with another salad and his response was a curt no with complete irritation that I would even ask. Then we we got our food was either not hot, had no flavor at all and my salmon tasted so fishy I could not eat it. Bottom line go into Waukesha or Delafield just down the road. POOL: The pool area was beautiful, BUT the pool itself needs some serious upgrading. Cracked tile, scum on edges and tile, pool floor uneven and over the inside of the pool just needs to be address. Someone did test the water why we were in it so that did make me feel better. ROOM: Small, but aside from that very nice. Clean and modern. The air conditioner is right next to the bed so it’s pretty chilly for the person closest to it, but it’s better than not having one. Beds are a bit soft for me, but that is personal preference. So overall rooms are nice. *TV: Live Tv only free all other items $$.

Everything was fine except that the a/c was very loud when the compressor was running. A vibration of sorts. I told the receptionist when checking out and he made note of it.

Hotel itself is clean. Super rude staff! STAFF: you really are an inconvenience to them. Unless you do things exactly the way they feel it should be done then you are a nuisance. The gentleman checking us in, was not friendly or helpful, just irritated that I had a baby in my hands and didn’t have my ID read or put my own credit card in the machine for incidentals. RESTAURANT: Just go off hotel grounds. There are lots of places to eat a short drive away. The food here was absolutely terrible and the bartender who came and waited on us at our terrible was so rude. Asked if I could substitute my salad with another salad and his response was a curt no with complete irritation that I would even ask. Then we we got our food was either not hot, had no flavor at all and my salmon tasted so fishy I could not eat it. Bottom line go into Waukesha or Delafield just down the road. POOL: The pool area was beautiful, BUT the pool itself needs some serious upgrading. Cracked tile, scum on edges and tile, pool floor uneven and over the inside of the pool just needs to be address. Someone did test the water why we were in it so that did make me feel better. ROOM: Small, but aside from that very nice. Clean and modern. The air conditioner is right next to the bed so it’s pretty chilly for the person closest to it, but it’s better than not having one. Beds are a bit soft for me, but that is personal preference. So overall rooms are nice. *TV: Live Tv only free all other items $$.

room was clean and spacious. it was very quiet , we enjoyed our stay

room was clean and spacious. it was very quiet , we enjoyed our stay

The bathroom door allowed others to see in and directly to the shower via the large mirror. The beds were smaller than queen sized and were creaky, yet when we checked in it was said we had the governor's suite with queen beds. The patio door was stopped by a piece of wood that we had to figure out how to remove in order to open it. The air conditioners were constantly cycling on and off and the bedroom had few outlets and no alarm clock. It was easy to hear what was going on in the neighboring rooms. There was a sticky substance in the coat closet. The bathroom had no active ventilation. The only good thing was the size, but it felt unnecessary and wasn't used especially because of the bathroom door issue.

The bathroom door allowed others to see in and directly to the shower via the large mirror. The beds were smaller than queen sized and were creaky, yet when we checked in it was said we had the governor's suite with queen beds. The patio door was stopped by a piece of wood that we had to figure out how to remove in order to open it. The air conditioners were constantly cycling on and off and the bedroom had few outlets and no alarm clock. It was easy to hear what was going on in the neighboring rooms. There was a sticky substance in the coat closet. The bathroom had no active ventilation. The only good thing was the size, but it felt unnecessary and wasn't used especially because of the bathroom door issue.

Ok pool halls not clean

Ok pool halls not clean

I really enjoyed staying here for a few nights. I ended up extending my stay another 2 nights. Staff is nice and it has a lot going for it for the price.

Staff was friendly & helpful.

I really enjoyed staying here for a few nights. I ended up extending my stay another 2 nights. Staff is nice and it has a lot going for it for the price.

Beautiful

Beautiful

Wonderful environment, helpful and friendly staff, best hotel we have stayed in a long time.

Wonderful environment, helpful and friendly staff, best hotel we have stayed in a long time.

All staff that we encountered was very friendly and helpful. We only stayed the one night but had a great sleep. The breakfast buffet was not worth the $15, most hotels offer that kind of breakfast included with their stay.