The photos of room when booking looked bright & airy with views to the lake. Our room was dark, dreary & outdated. I asked if they had any rooms with water views & was willing to pay for it, but they were sold out. I tried calling the hotel before our stay several times, but no one picked up. I accidentally booked two rooms on Hotels.com because it said my room wasn’t reserved thru the app, the hotel charged me for two rooms I never feel good about leaving a bad review. Location was ideal, perfect! Close to restaurants & plaza area & shopping, easy walking to lake was right there & private garden & estate was within walking distance. Walking the promenade along the lake was easy from hotel & beautiful. Lago Maggiore was amazing!! Hotel, not so much. I wonder if we had had a lake view as I had hoped & the room was filled with natural light like the photos, I may have had a different experience.

The photos of room when booking looked bright & airy with views to the lake. Our room was dark, dreary & outdated. I asked if they had any rooms with water views & was willing to pay for it, but they were sold out. I tried calling the hotel before our stay several times, but no one picked up. I accidentally booked two rooms on Hotels.com because it said my room wasn’t reserved thru the app, the hotel charged me for two rooms I never feel good about leaving a bad review. Location was ideal, perfect! Close to restaurants & plaza area & shopping, easy walking to lake was right there & private garden & estate was within walking distance. Walking the promenade along the lake was easy from hotel & beautiful. Lago Maggiore was amazing!! Hotel, not so much. I wonder if we had had a lake view as I had hoped & the room was filled with natural light like the photos, I may have had a different experience.

The room was clean and comfortable. We Enjoyed breakfast in the morning. The staff was very friendly and helpful. Location was perfect for boat tours on Lake Maggiore I would have liked some English channels besides CNN.

The room was clean and comfortable. We Enjoyed breakfast in the morning. The staff was very friendly and helpful. Location was perfect for boat tours on Lake Maggiore I would have liked some English channels besides CNN.

Staff was fantastic! Close to train station. Room and breakfast was really nice. I’d go back here.

Staff was fantastic! Close to train station. Room and breakfast was really nice. I’d go back here.

This hotel is not a good place to stay if you want freedom on your holiday. I like to start my day early for a jog or walk at 5am with the sunrise. However, when I did try to leave the hotel the front was locked. I asked the manager why it was locked. His response was: The front door is locked till 7am and you cannot leave before. If I do want to leave, I could ring the bell and wait for someone to open the door. However, I wouldn't be allowed back in till 7am". I asked for a key, but he said they only have 1 key. Absolutely ridiculous. This was more like a prison than a hotel. Plus the door closes at 1am, so if you want to stay out late you can't get back in. I was very, very restricted and quite annoyed at the attitude of the manager. It dampened my stay there. I was also disappointed with the room. When booking this hotel, all the photos of the double room advertised with a lake view. It was very deceiving. The balcony backed onto another hotel of which you could see into their rooms. The lake view was at the corner of my eye. Nothing like the photo. The room was tired and plain. No fridge, which when staying somewhere hot is important. If you want a quiet stay, this hotel is NOT the place. It is on the main road and in the town. But I knew this would be the case, so I wasn't surprised by this. The breakfast is not great. No eggs, no tomatoes, no cucumber, no cut bread or toast. The thing was the power shower.

This hotel is not a good place to stay if you want freedom on your holiday. I like to start my day early for a jog or walk at 5am with the sunrise. However, when I did try to leave the hotel the front was locked. I asked the manager why it was locked. His response was: The front door is locked till 7am and you cannot leave before. If I do want to leave, I could ring the bell and wait for someone to open the door. However, I wouldn't be allowed back in till 7am". I asked for a key, but he said they only have 1 key. Absolutely ridiculous. This was more like a prison than a hotel. Plus the door closes at 1am, so if you want to stay out late you can't get back in. I was very, very restricted and quite annoyed at the attitude of the manager. It dampened my stay there. I was also disappointed with the room. When booking this hotel, all the photos of the double room advertised with a lake view. It was very deceiving. The balcony backed onto another hotel of which you could see into their rooms. The lake view was at the corner of my eye. Nothing like the photo. The room was tired and plain. No fridge, which when staying somewhere hot is important. If you want a quiet stay, this hotel is NOT the place. It is on the main road and in the town. But I knew this would be the case, so I wasn't surprised by this. The breakfast is not great. No eggs, no tomatoes, no cucumber, no cut bread or toast. The thing was the power shower.

Very nice. Direct by the little squares and parking across the street for 10 euro.get ticket at hotel

Very nice. Direct by the little squares and parking across the street for 10 euro.get ticket at hotel

The Air Conditioning was locked in the off mode. It was hot for us. One if the big reasons I chose it was for AC.

The Air Conditioning was locked in the off mode. It was hot for us. One if the big reasons I chose it was for AC.

Ideal location, in front of the Ferry station and the lake promenade and few steps to everything like restaurants and shops. A simple walking distance from the train station . Hotel staff are very nice and helpful. Very clean rooms and facilities. A perfect choice for a relaxed vacation.. I spent with my wife a weak and enjoyed every minute .. We would go again to the same hotel if we decide to go to Stresa again.

Ideal location, in front of the Ferry station and the lake promenade and few steps to everything like restaurants and shops. A simple walking distance from the train station . Hotel staff are very nice and helpful. Very clean rooms and facilities. A perfect choice for a relaxed vacation.. I spent with my wife a weak and enjoyed every minute .. We would go again to the same hotel if we decide to go to Stresa again.

This hotel is convenient to stores, restaurants and other tourist goodies. The staff was more than pleasant and helpful. Our room was ready for us before we even got there!

This hotel is convenient to stores, restaurants and other tourist goodies. The staff was more than pleasant and helpful. Our room was ready for us before we even got there!

Receptionist at check in was unfriendly. Couldn’t even be bothered to look at me. She improved somewhat over the course of our five night stay but was not helpful. We actually got help with restaurant recommendations from a coffee vendor on the street. Breakfast was boring - the same items. We had the same stewed prunes served for three straight mornings and the same cake. The other two mornings we got canned mixed fruit.

Receptionist at check in was unfriendly. Couldn’t even be bothered to look at me. She improved somewhat over the course of our five night stay but was not helpful. We actually got help with restaurant recommendations from a coffee vendor on the street. Breakfast was boring - the same items. We had the same stewed prunes served for three straight mornings and the same cake. The other two mornings we got canned mixed fruit.

The hotel is in a great position, as the lake side is across the road where you can get on the boats for day trips. The train station is about a 15min walk away. The staff are very helpful and friendly and the breakfast was good. The rooms are very clean and some have views of the lake. It gave us everything we needed for a week of sightseeing. If you have a problem with stairs, ask for a room on the first floor, where there is a lift. I would recommend.

The hotel is in a great position, as the lake side is across the road where you can get on the boats for day trips. The train station is about a 15min walk away. The staff are very helpful and friendly and the breakfast was good. The rooms are very clean and some have views of the lake. It gave us everything we needed for a week of sightseeing. If you have a problem with stairs, ask for a room on the first floor, where there is a lift. I would recommend.

We had a lovely stay in the Hotel Italie Et Suisse. The location is perfect, close to the lake boats for exploring the Borromee islands, approximately 1 minute!. Plenty of restaurants very close by. The staff here were great, always welcoming and friendly. Breakfast was good, fresh croissants and coffee every morning to start the day. The young lady and man who greeted you and prepared your hot drinks were lovely. The hotel was very clean. Our room was lovely, at the front overlooking the lake. My only comment would be it was a little dated and was in our opinion in need of updating. The shower is great, love a 'power shower'. we enjoyed a lovely stay, thank you all.

We had a lovely stay in the Hotel Italie Et Suisse. The location is perfect, close to the lake boats for exploring the Borromee islands, approximately 1 minute!. Plenty of restaurants very close by. The staff here were great, always welcoming and friendly. Breakfast was good, fresh croissants and coffee every morning to start the day. The young lady and man who greeted you and prepared your hot drinks were lovely. The hotel was very clean. Our room was lovely, at the front overlooking the lake. My only comment would be it was a little dated and was in our opinion in need of updating. The shower is great, love a 'power shower'. we enjoyed a lovely stay, thank you all.

Great location. Front rooms with balconies overlooking the water, Friendly and efficient staff. Special thanks to Felicia and Giuseppina. Would highly recommend this hotel.

Great location. Front rooms with balconies overlooking the water, Friendly and efficient staff. Special thanks to Felicia and Giuseppina. Would highly recommend this hotel.

Location excellent. 4th floor with no elevator and a shower dangerously small...not good. Extremely tight and easy to bump into knob and immediate scalding.

The location very good. For the price and hotel rating not a 3 star property. Lucky to be 2* Room needs a total update, our room was nothing like the photo The beds need upgrading collapsing in the middle. The blankets very old and well used, sheets never changed in the 4 nights stay very disappointed. The towels very hard and worn at the edges need replacing. Balcony needed a good scrub ,moss and dirt everywhere. Room small No tea or coffee making facilities. Heating put on only at the owners discretion and the other form heating or cooling was locked so could not use. Could have more breakfast supplies very basic, no eggs or bread for toast. They only offered hard small bread rolls or croissant no other pastries.

We had requested a non-smoking room and the room confirmation indicated that it was indeed a non-smoking room. This hotel has NO non-smoking rooms. Very disappointed.

A well appointed, if rather dated hotel. Room was clean with no frills. Breakfast was good but basic. Staff were friendly and helpful and speak good English. Position is ideal for exploring the lake.

A well appointed, if rather dated hotel. Room was clean with no frills. Breakfast was good but basic. Staff were friendly and helpful and speak good English. Position is ideal for exploring the lake.

We were not impressed with the condition of the beds. Not comfortable at all. Breakfast was not adequate, i.e. no toaster and no eggs boiled or otherwise. Staff in the restaurant were good.

We were not impressed with the condition of the beds. Not comfortable at all. Breakfast was not adequate, i.e. no toaster and no eggs boiled or otherwise. Staff in the restaurant were good.

Nice hotel in a perfect location for ferries, buses, trains and restaurants. Rooms were cleaned every day and generally a tidy hotel. Breakfasts adequate.