The hotel was veery Nice! The staff veery friendly and helpful! The cleaning staff topp! The only thing missing is the small details like a spoon and milk for the coffe in the rooms And offer free water.

Excellent location within walking distance of the Menara Mall and Jamaa al Fna square. Lots of restaurants too. Hotel staff were very friendly, polite and helpful. Pools are very well maintained with lots of sunbeds around. Buffet breakfast was amazing with very good selection. Tried the spa facilities, again very pleasant staff and excellent service. Highly recommened.

Excellent location within walking distance of the Menara Mall and Jamaa al Fna square. Lots of restaurants too. Hotel staff were very friendly, polite and helpful. Pools are very well maintained with lots of sunbeds around. Buffet breakfast was amazing with very good selection. Tried the spa facilities, again very pleasant staff and excellent service. Highly recommened.

The hotel was veery Nice! The staff veery friendly and helpful! The cleaning staff topp! The only thing missing is the small details like a spoon and milk for the coffe in the rooms And offer free water.

paid close to £1000 for a week stay, was disappointed when I saw male hair on my “new” sheets two or three separate occasions in the week stay. Air con was capped at 23.5 which is too warm for me and it could not be lowered even after raising it with reception staff. The lobby had no air con, even though temps were in the 40+ degrees. The cleaner clogged the sink and issue was not addressed till I got back late at night and had to raise it again with the reception to have it sorted. Staff were somewhat unfriendly. Massage service whilst was good overall- although there was no changing rooms. they failed to provide towels for modesty at start of massage, so I took one off the massage bed. Also tried hair service and they appeared to only have two tones available. Colour came out ok- but not your usual salon experience.

paid close to £1000 for a week stay, was disappointed when I saw male hair on my “new” sheets two or three separate occasions in the week stay. Air con was capped at 23.5 which is too warm for me and it could not be lowered even after raising it with reception staff. The lobby had no air con, even though temps were in the 40+ degrees. The cleaner clogged the sink and issue was not addressed till I got back late at night and had to raise it again with the reception to have it sorted. Staff were somewhat unfriendly. Massage service whilst was good overall- although there was no changing rooms. they failed to provide towels for modesty at start of massage, so I took one off the massage bed. Also tried hair service and they appeared to only have two tones available. Colour came out ok- but not your usual salon experience.

Nice place to spend couple days.

Nice place to spend couple days.

nice

nice

The facilities are very clean. At the shop, they only sell souvenirs, not daily necessities. A rich breakfast is provided. Unfortunately, when I went to the restaurant to have dinner, there was no staff there.

The facilities are very clean. At the shop, they only sell souvenirs, not daily necessities. A rich breakfast is provided. Unfortunately, when I went to the restaurant to have dinner, there was no staff there.

Nice hotel with great location and good service.

Nice hotel with great location and good service.

Now don’t get me wrong in many ways KRG is a nice hotel but it is nowhere near the 5* they claim to be. The Pool Area is lovely but service is poor. Reception is hit and Miss some of the team are charming whilst others are dismissive. Rooms are comfortable but more 4*, bed okay but pillows to hard. Areas if the hotel need better maintenance and attention but the gardens are immaculate This is a family hotel do expect kids running everywhere, they should separate the two pools into a family one and an adult one. Tried to speak to management about these things but got a didn’t care attitude.

Now don’t get me wrong in many ways KRG is a nice hotel but it is nowhere near the 5* they claim to be. The Pool Area is lovely but service is poor. Reception is hit and Miss some of the team are charming whilst others are dismissive. Rooms are comfortable but more 4*, bed okay but pillows to hard. Areas if the hotel need better maintenance and attention but the gardens are immaculate This is a family hotel do expect kids running everywhere, they should separate the two pools into a family one and an adult one. Tried to speak to management about these things but got a didn’t care attitude.

Nice people

Nice people

Stayed for four nights in March 2024. Great location, lovely hotel with very attentive staff. Only issue was the air con which didn't appear to cool the room. Had a massage in the hotel spa which was incredibly relaxing although there was a lot of banging due to work being carried out in the pool area but this was only a mild distraction

Stayed for four nights in March 2024. Great location, lovely hotel with very attentive staff. Only issue was the air con which didn't appear to cool the room. Had a massage in the hotel spa which was incredibly relaxing although there was a lot of banging due to work being carried out in the pool area but this was only a mild distraction

Twas a really good hotell, with enough walking distance around. Taxis aren't too difficult to hail from there either

Twas a really good hotell, with enough walking distance around. Taxis aren't too difficult to hail from there either

The taxis are just unreliable with the price. The property is much older than the pictures. The breakfast was great and that's about it.

The taxis are just unreliable with the price. The property is much older than the pictures. The breakfast was great and that's about it.

The hotel staff were not helpful in anyway, the food was shocking.

The hotel staff were not helpful in anyway, the food was shocking.

They had a good breakfast and the outside pool area had a nice relaxing vibe. Good shower with water pressure. But that’s all sadly. The bad - the beds were uncomfortable very firm. The AC did not work and only had heating option. The issue is that the rooms keep the heat from the sun. Staff kept saying no AC only “general”. They said it’s cold for Moroccans it they were oblivious to the people who the hotels are for - tourists. The guys who take your bags are rude and horrible people. One of them accused me of not paying the local tax. They also disabled my key a day before. I suspect it was because of the tax which I payed towards the end of my stay. I would not stay here again!

They had a good breakfast and the outside pool area had a nice relaxing vibe. Good shower with water pressure. But that’s all sadly. The bad - the beds were uncomfortable very firm. The AC did not work and only had heating option. The issue is that the rooms keep the heat from the sun. Staff kept saying no AC only “general”. They said it’s cold for Moroccans it they were oblivious to the people who the hotels are for - tourists. The guys who take your bags are rude and horrible people. One of them accused me of not paying the local tax. They also disabled my key a day before. I suspect it was because of the tax which I payed towards the end of my stay. I would not stay here again!

Soufiane was courteous and professional and my check in was pleasant and quick !!

Very enjoyable stay close to centers of both old and new parts of the city. Comfortable room, good, affordable buffet style meals and very pleasant gardens and outdoor area. Dont miss the fresh made donuts for breakfast.

Very enjoyable stay close to centers of both old and new parts of the city. Comfortable room, good, affordable buffet style meals and very pleasant gardens and outdoor area. Dont miss the fresh made donuts for breakfast.

The hotel is good in general, however the longes and restaurants close too early. Also what bothers me the most was the housekeepers who knocked on my door at 7am thinking the room was vacant and couldn’t went back to sleep.