Very disappointing. The location is the best thing about it. The hotel could do so much better. The fridge in my room was empty. They say rooms are rated differently according to how much you pay. The pool is dirty which cannot be accessed until after 10.30am in the morning (how crazy it that?). The breakfast room is in the basement. No windows or natural light. Prison like. The most extraordinary thing is feeling as if I was sleeping with the person next door. I could hear his snoring through the wall, which kept me up all night... Pretty ghastly experience. It is not a 4 star hotel. Very disappointing

Very disappointing. The location is the best thing about it. The hotel could do so much better. The fridge in my room was empty. They say rooms are rated differently according to how much you pay. The pool is dirty which cannot be accessed until after 10.30am in the morning (how crazy it that?). The breakfast room is in the basement. No windows or natural light. Prison like. The most extraordinary thing is feeling as if I was sleeping with the person next door. I could hear his snoring through the wall, which kept me up all night... Pretty ghastly experience. It is not a 4 star hotel. Very disappointing

Wonderful hotel and great service.

Wonderful hotel and great service.

Parking availability limited. Prices dropped almost half from the time we did the boking but they refused to adjust once we were there.

Parking availability limited. Prices dropped almost half from the time we did the boking but they refused to adjust once we were there.

Our standard double room was very spacious and clean. The staff were very friendly and helpful. However, our room was rather dated and in need of a revamp. There were no facilities to make a tea or coffee in the room, absolutely nothing, not even a bottle of water. The minibar war plugged in, but completely empty - very strange and really not at all what I would expect from a 4 star hotel. The breakfast room is in a windowless basement room with paper tablecloths, the breakfast was 'okay' but nothing like at other 3 and 4 star places we have stayed on this holiday. I am not sure how they can get 4 stars?! Would not stay again :-(

Our standard double room was very spacious and clean. The staff were very friendly and helpful. However, our room was rather dated and in need of a revamp. There were no facilities to make a tea or coffee in the room, absolutely nothing, not even a bottle of water. The minibar war plugged in, but completely empty - very strange and really not at all what I would expect from a 4 star hotel. The breakfast room is in a windowless basement room with paper tablecloths, the breakfast was 'okay' but nothing like at other 3 and 4 star places we have stayed on this holiday. I am not sure how they can get 4 stars?! Would not stay again :-(

Hotel was a perfect getaway and a beautiful place to stay. At this time of the year it was quiet and offered an ideal location to relax. We took our bikes to cycle in and around Carmona and were pleased to know there was a designated secure parking area in the hotel underground garage for bikes. Really enjoyed the location and accessibility to explore the town by bike and foot. Very nice and highy recommend as an alternative or additional stop to Seville.

Hotel was a perfect getaway and a beautiful place to stay. At this time of the year it was quiet and offered an ideal location to relax. We took our bikes to cycle in and around Carmona and were pleased to know there was a designated secure parking area in the hotel underground garage for bikes. Really enjoyed the location and accessibility to explore the town by bike and foot. Very nice and highy recommend as an alternative or additional stop to Seville.

The hotel is well positioned in the old town, parking is available at additional cost, the entrance and parking bays are tight, very tight! The Wi-Fi in the hotel was hit and miss, quite often unavailable in the room. The superior bedroom only had a standard double bed, which was disappointing, the shower head had to be tied up to be functional. The breakfast selection (at additional cost) was good. The pool is unheated salt water, very refreshing, sun loungers are limited and can get busy.

The hotel is well positioned in the old town, parking is available at additional cost, the entrance and parking bays are tight, very tight! The Wi-Fi in the hotel was hit and miss, quite often unavailable in the room. The superior bedroom only had a standard double bed, which was disappointing, the shower head had to be tied up to be functional. The breakfast selection (at additional cost) was good. The pool is unheated salt water, very refreshing, sun loungers are limited and can get busy.

Beautiful hotel in an amazing town.

Beautiful hotel in an amazing town.

This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.

This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.

Beautiful hotel with a very peaceful environment, the room was very comfortable and it was cleaned everyday.we stayed for nine nights and enjoyed every moment. A big asset for the hotel is the staff who are very friendly and helpful especially Daniel on reception and Antonio in the bar. The food in the restaurant and bar was very good.would 100% stay here again.

Beautiful hotel with a very peaceful environment, the room was very comfortable and it was cleaned everyday.we stayed for nine nights and enjoyed every moment. A big asset for the hotel is the staff who are very friendly and helpful especially Daniel on reception and Antonio in the bar. The food in the restaurant and bar was very good.would 100% stay here again.

Nice Location with Big rooms and Swimmingpool. Good restaurante and parking Place.

Nice Location with Big rooms and Swimmingpool. Good restaurante and parking Place.

Fantastic hotel . Lovely setting . Great friendly staff. Breakfast superb This is my second visit and we all enjoyed it

Fantastic hotel . Lovely setting . Great friendly staff. Breakfast superb This is my second visit and we all enjoyed it

Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.

Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.

The hotel is alright, nothing special and certainlg not worthy of 4 stars, a bit tired as are most historic hotels. Needed a bit of investment. Grumpy receptionist who advised the lift doesnt work soy wife with her leg in a cast and crutches had to navigate lots of stairs. The highlight was the next morning when we were asked to pay an additional €25 because we had a pet. The room was only €70 for 2 adults. I just dont get it. Its a 'pet friendly' hotel, but there was nothing in the room for the dog, no water, no bowl, nothing. So what is the €25 euros for. I asked if children have to pay a supplement but just got a blank look. Wouldnt go back to that hotel, but would certainly go back to Carmona.

Excellent restaurant and yoga classes. Really Nice place but just needs a little more attention

The hotel is alright, nothing special and certainlg not worthy of 4 stars, a bit tired as are most historic hotels. Needed a bit of investment. Grumpy receptionist who advised the lift doesnt work soy wife with her leg in a cast and crutches had to navigate lots of stairs. The highlight was the next morning when we were asked to pay an additional €25 because we had a pet. The room was only €70 for 2 adults. I just dont get it. Its a 'pet friendly' hotel, but there was nothing in the room for the dog, no water, no bowl, nothing. So what is the €25 euros for. I asked if children have to pay a supplement but just got a blank look. Wouldnt go back to that hotel, but would certainly go back to Carmona.

Great hotel in a great place !!!

Great hotel in a great place !!!

Lovely interior spaces and a cool, comfortable room and bed with a wonderful view out across La Vega. Friendly staff, but I don't recommend the restaurant. It was supposed to open at 7.30pm and we gave up when there was no sign of active staff by 8.10. Perhaps just a signage issue, since most dining establishments in Spain seem to start at 8pm or later. Or perhaps we needed to pre-book for anyone to show up.

Lovely interior spaces and a cool, comfortable room and bed with a wonderful view out across La Vega. Friendly staff, but I don't recommend the restaurant. It was supposed to open at 7.30pm and we gave up when there was no sign of active staff by 8.10. Perhaps just a signage issue, since most dining establishments in Spain seem to start at 8pm or later. Or perhaps we needed to pre-book for anyone to show up.

Alcazar de la Reina is an exceptional hotel with friendly and attentive staff. Their restaurant is 5 stars in my opinion! Carmona is a beautiful city not to be missed!