Friendly staff, nice pool, quiet. Nice balcony w/view

Staff very helpful

Staff very helpful

The hotel was fine, not good or great. For the price point, I certainly expected more. The staff was fairly friendly but not overly. We requested tissues and face cloths for the room and were sent more towels instead. The hotel looks and smells older, stained carpets, chipped walls and baseboards. We only stayed for one night so it was acceptable but the price was far too high compared to the quality. We were disappointed, thinking we’d booked a nicer spot. It is in a great location though, and adult walkable to the shopping mall, restaurants and a bit further to the waterfront. Overall I’d have given it a much better rating if I’d paid half the amount I did!

The hotel was fine, not good or great. For the price point, I certainly expected more. The staff was fairly friendly but not overly. We requested tissues and face cloths for the room and were sent more towels instead. The hotel looks and smells older, stained carpets, chipped walls and baseboards. We only stayed for one night so it was acceptable but the price was far too high compared to the quality. We were disappointed, thinking we’d booked a nicer spot. It is in a great location though, and adult walkable to the shopping mall, restaurants and a bit further to the waterfront. Overall I’d have given it a much better rating if I’d paid half the amount I did!

Good value

Good value

No ice machines available !!! Location is great !!! Staff was friendly

No ice machines available !!! Location is great !!! Staff was friendly

This hotel was so very good! Large pool for the kids, jacuzzi, comfy beds, nice breakfast and friendly staff we loved it

This hotel was so very good! Large pool for the kids, jacuzzi, comfy beds, nice breakfast and friendly staff we loved it

Reservation accurate. Rooms very nice especially the family room

Reservation accurate. Rooms very nice especially the family room

This is a great hotel! Free parking, nice clean rooms and great breakfast. It is about 8-minute walk to the center and 5 minutes to the botanical gardens. We arrived early and they let us check in. Sao Miguel is a beautiful Island, and the Sao Miguel Park hotel is the place to stay!

This is a great hotel! Free parking, nice clean rooms and great breakfast. It is about 8-minute walk to the center and 5 minutes to the botanical gardens. We arrived early and they let us check in. Sao Miguel is a beautiful Island, and the Sao Miguel Park hotel is the place to stay!

The staff at this property are exceptional! Thr rooms were spacious and comfortable, and i would definitely stay here again.

This hotel was ok. The staff was kind, we were able to park for free in the big parking lot, and we had a nice balcony. For someone who likes luxurious things, this hotel was very outdated. The pool area had almost no view and the ladder to get in was loose and squeaky. Brown carpet in our room, worn out floors everywhere, scratches and marks on walls, and tacky kids crafts to hold the curtains throughout the hotel. One of the chairs in the dining room clearly had a broken leg and was still at a table. When we went to breakfast near the end there were crumbs on almost every table indicating the staff did not clean after others. The tablecloths seemed very worn and pilly. Lastly the hotel had a very very strong cleaning odor so I would not personally stay there again but it didn't bother my husband. We were happy the air conditioning worked well, and the location was great.

This hotel was ok. The staff was kind, we were able to park for free in the big parking lot, and we had a nice balcony. For someone who likes luxurious things, this hotel was very outdated. The pool area had almost no view and the ladder to get in was loose and squeaky. Brown carpet in our room, worn out floors everywhere, scratches and marks on walls, and tacky kids crafts to hold the curtains throughout the hotel. One of the chairs in the dining room clearly had a broken leg and was still at a table. When we went to breakfast near the end there were crumbs on almost every table indicating the staff did not clean after others. The tablecloths seemed very worn and pilly. Lastly the hotel had a very very strong cleaning odor so I would not personally stay there again but it didn't bother my husband. We were happy the air conditioning worked well, and the location was great.

The staff at this property are exceptional! Thr rooms were spacious and comfortable, and i would definitely stay here again.

Senior home

Senior home

Incredible customer service !

Incredible customer service !

Upon check in we did not get the room we were expecting. Go to to our room and the smell of mold was awful. After contacting Hotels.com for a refund we had to consult front desk. They showed us another room, had a nice view, still not what we paid for, but we took it. The mold smells are horrible ….the hotel needs a lot of TLC, carpets are bed, rooms are too warm, refrigerator ran all night long, all in all I would not recommend or go back again. Noise outside on a Saturday night until after 3 a.m, hence NO sleep! Best comment we had a nice view of the harbor…but still not worth the money. Very disappointed with hotel and hotels.com for not giving us what we paid for! FYI: Also email hotel to confirm that the room you pay for is the room you are getting!!!!!!

Upon check in we did not get the room we were expecting. Go to to our room and the smell of mold was awful. After contacting Hotels.com for a refund we had to consult front desk. They showed us another room, had a nice view, still not what we paid for, but we took it. The mold smells are horrible ….the hotel needs a lot of TLC, carpets are bed, rooms are too warm, refrigerator ran all night long, all in all I would not recommend or go back again. Noise outside on a Saturday night until after 3 a.m, hence NO sleep! Best comment we had a nice view of the harbor…but still not worth the money. Very disappointed with hotel and hotels.com for not giving us what we paid for! FYI: Also email hotel to confirm that the room you pay for is the room you are getting!!!!!!

Nice modern hotel.

Nice modern hotel.

I stayed in this property for the second time and probably the last. Nothing to say, the property is clean, but rooms are very basic. No coffee machine. You need to know that you can order an electric kettle. Breakfast is very unemegenetive and absolutely the same every day. The staff at the reception does not know what is happening in the city or even in the hotel in terms of cultural events.

I stayed in this property for the second time and probably the last. Nothing to say, the property is clean, but rooms are very basic. No coffee machine. You need to know that you can order an electric kettle. Breakfast is very unemegenetive and absolutely the same every day. The staff at the reception does not know what is happening in the city or even in the hotel in terms of cultural events.

Nice view of town and ocean. Indoor pool was good the buffet breakfast had good food options.

Nice view of town and ocean. Indoor pool was good the buffet breakfast had good food options.

The staff are all extremely pleasant, our flight got canceled and extended and they accommodate us and made sure we were taken care of. It’s an extremely humid climate and the smell in the room they put us in was a bit off due to no circulation, the staff gladly accommodated us into a room in better condition and once the room had air circulation everything was pleasant and smooth. It would have bey ice to have Kleenex and hair conditioner in the room. Otherwise, extremely pleasant stay.