Great staff

Great staff

At check in they struggled to find our booking. Not sure if this was hotels.com issue or their issue. No apology was given for the hassle at checkin considering it was already 10:30 pm. The room is quite small for the price. The bed was big enough though and the bathroom was good size. The bed linen was not washed properly with lots of stains on the duvet cover which put us off. The breakfast had very limited choice and no hit food. Although on the third day we did get some scrambled eggs we didn’t have those on the first 2 days. The staff didn’t seem friendly or courteous- may be they are not used to families staying there. Seems to be more of a corporate stay hotel. The hotel is close to the station but seems to be nothing around it much. The appearance of the hotel is also not that good.

At check in they struggled to find our booking. Not sure if this was hotels.com issue or their issue. No apology was given for the hassle at checkin considering it was already 10:30 pm. The room is quite small for the price. The bed was big enough though and the bathroom was good size. The bed linen was not washed properly with lots of stains on the duvet cover which put us off. The breakfast had very limited choice and no hit food. Although on the third day we did get some scrambled eggs we didn’t have those on the first 2 days. The staff didn’t seem friendly or courteous- may be they are not used to families staying there. Seems to be more of a corporate stay hotel. The hotel is close to the station but seems to be nothing around it much. The appearance of the hotel is also not that good.

When checking in he made me pay city tax but had to ask for recipt

When checking in he made me pay city tax but had to ask for recipt

Everything was fine at hotel.

Everything was fine at hotel.

The decor of the room is unfortunately outdated. I also did not shower because there is mold in the joints. The breakfast was minimal but ok. Fortunately the staff was very friendly. And the reception area also looks very nice. I didn't know that there is a maximum height of 2 meters at the driveway to the parking lot. As a result, I could not use the parking lot. I found that very annoying.

The decor of the room is unfortunately outdated. I also did not shower because there is mold in the joints. The breakfast was minimal but ok. Fortunately the staff was very friendly. And the reception area also looks very nice. I didn't know that there is a maximum height of 2 meters at the driveway to the parking lot. As a result, I could not use the parking lot. I found that very annoying.

Nice, clean but basic. Just what you need after a day at Disney if you're only using your hotel to sleep! Breakfast even had gluten free bread available!

Nice, clean but basic. Just what you need after a day at Disney if you're only using your hotel to sleep! Breakfast even had gluten free bread available!

Payed €7 on top for taxes again for 2 days and in the evening there is no parking.

Payed €7 on top for taxes again for 2 days and in the evening there is no parking.

Rooms like a hostel, restaurant and bar closed for part of our stay, shutters on windows like a prison cell, reception staff extremely rude, limited breakfast but close to Disney.

Rooms like a hostel, restaurant and bar closed for part of our stay, shutters on windows like a prison cell, reception staff extremely rude, limited breakfast but close to Disney.

Location was ideal for travel to Disneyland and Paris. Close to train line and supermarket. Reception and bar area looks nice. Decoration in room requires modernising.

Location was ideal for travel to Disneyland and Paris. Close to train line and supermarket. Reception and bar area looks nice. Decoration in room requires modernising.

Good Service by the Check-In. Very friendly Reception!

Good Service by the Check-In. Very friendly Reception!

The property has a new lobby area which is modern. However, the rooms are not modern at all. They are comparable to an old Motel 6. There is a large desk in the lobby that has a USB plug which is handy, although security asked me to go back to my room when I was working at the desk in the evening. They said I couldn't be there for some reason. Very strange.

The property has a new lobby area which is modern. However, the rooms are not modern at all. They are comparable to an old Motel 6. There is a large desk in the lobby that has a USB plug which is handy, although security asked me to go back to my room when I was working at the desk in the evening. They said I couldn't be there for some reason. Very strange.

Staff is very nice, professional. Breakfast is good. The building, room are very old, bad condition, need a very good renovation.

Staff is very nice, professional. Breakfast is good. The building, room are very old, bad condition, need a very good renovation.

Bedroom nr reception very noisy with door banging by steps, restaurant. Bed ok and staff good but rooms really dated and decor needs lots of attention

Bedroom nr reception very noisy with door banging by steps, restaurant. Bed ok and staff good but rooms really dated and decor needs lots of attention

Great hotel, great service. Rooms are too dark, no brightness

Dreadful rude bar staff Rude and unhelpful check in staff Menus for pizzas everywhere No pizzas Restaurant shut Bar menu unavailable No vegetarian options Could not have salad and chips even though these items existed as parts of other meals Minute flat pillows Breakfast is good but a bit slow to renew croissants etc

Useless unhelpful check in Rest as expected for budget hotel

Useless unhelpful check in Rest as expected for budget hotel

Perfect stay, clean and simpel

Perfect stay, clean and simpel