Smoking around the property and it did not feel very clean.

The room was in a below average condition even for a 2-star motel. Bedsheets and washcloths should have been thrown out instead of being reused.

The room was in a below average condition even for a 2-star motel. Bedsheets and washcloths should have been thrown out instead of being reused.

Motel is undergoing renovation, specifically in the room next to mine, which mean getting up in the morning early whether I wanted to or not. Water shut off a couple of times. Waited half an hour for the manager to get to the office to check in.

Motel is undergoing renovation, specifically in the room next to mine, which mean getting up in the morning early whether I wanted to or not. Water shut off a couple of times. Waited half an hour for the manager to get to the office to check in.

First room we got was not clean at all. Garbage everywhere beds where not made.2nd room was a Little better. It’s still a dump.No garbage cans,Air conditioner or heater.Worst place We have stayed.We had to stay he would not refund our money.

First room we got was not clean at all. Garbage everywhere beds where not made.2nd room was a Little better. It’s still a dump.No garbage cans,Air conditioner or heater.Worst place We have stayed.We had to stay he would not refund our money.

Property was in rough shape. The room was okay, but the floors were dirty, the bed creaked a lot from very little movement, the TV didn't work, the WiFi was unusably slow, and the doorframe was severely damaged (looked like someone had tried to break in). The room had no A/C, but was cool enough to sleep. The people around the motel looked unsavory. The front desk staff was kind and helpful, but my wife was not happy with the room as a choice for accomodations. I would likely not come back.

Property was in rough shape. The room was okay, but the floors were dirty, the bed creaked a lot from very little movement, the TV didn't work, the WiFi was unusably slow, and the doorframe was severely damaged (looked like someone had tried to break in). The room had no A/C, but was cool enough to sleep. The people around the motel looked unsavory. The front desk staff was kind and helpful, but my wife was not happy with the room as a choice for accomodations. I would likely not come back.

We can tolerate most conditions in a motel/Hotel booked through Hotel.com. How ever, the shower was lukewarm unacceptable!!

This place was really great for the price. King size bed, fairly large room, and cheaper than other places around. Hotel host/manager was very nice.

We can tolerate most conditions in a motel/Hotel booked through Hotel.com. How ever, the shower was lukewarm unacceptable!!

This place was really great for the price. King size bed, fairly large room, and cheaper than other places around. Hotel host/manager was very nice.

The property is amazing!

The property is amazing!

It was in a easy to access the entire city area (yes right next to the Main Street) but for what I paid I kinda got what I paid for… there was splatters of what I believe was blood or something red on my comforter which yes grossed me out (but I wasn’t planning on using it anyways) I brought my own blankets and pillows for my own comfort! But that had me a little grossed out but to be honest I just took it all off and used what I had cause after driving hours and the tiredness that was over me I did not feel like calling and complaining. I was booked for 2 nights and ended up leaving next next night at 10. As well as there was no where stated that the AC would not work nor did it was it would work I know some places it will mention AC in which that was my own fault for not reading the fine print.

It was in a easy to access the entire city area (yes right next to the Main Street) but for what I paid I kinda got what I paid for… there was splatters of what I believe was blood or something red on my comforter which yes grossed me out (but I wasn’t planning on using it anyways) I brought my own blankets and pillows for my own comfort! But that had me a little grossed out but to be honest I just took it all off and used what I had cause after driving hours and the tiredness that was over me I did not feel like calling and complaining. I was booked for 2 nights and ended up leaving next next night at 10. As well as there was no where stated that the AC would not work nor did it was it would work I know some places it will mention AC in which that was my own fault for not reading the fine print.

Absolutely disgusting. A little worse than a “you get what you pay for” option-since one night still cost me $171. Not many hotels accept dogs in Newport & with a last minute decision to stay overnight, we ended up here with most places being booked. Reviews are misleading because this place was not it- not even decent. First things first, room smelled AWFUL. Maybe a smokers room?? But it smelled of something else- like a strong stench of something foul. Everything from the table, bedside table to the dresser and the headboards- covered in dust. Bedside table had a large dried up grape (YUM!) bathroom counter had various hairs on it, sink was filthy and looked like there were toothpaste stains all over the faucet, shower had hairs and was not well maintained because it was just gross looking. Not sure if it was mold on the cracked ceiling with peeling plaster on the ceiling above the shower, but pretty certain it was! Headboard had what looked like snot. Walls were even filthy. Like come on! We refused to stay and asked for a refund. The lady at the counter wasn’t rude or anything but it almost seemed like she didn’t believe me. I was also bothered that where was nothing she could give me to reassure me that I would actually be getting a refund. Just a “you’ll get an email about it in 24-48hrs” still waiting on said email. Let’s hope i get my money back. We ended up splurging on a switch over to the Elizabeth Oceanfront Suites. Talk about an upgrade. That place was a 10/10.

Absolutely disgusting. A little worse than a “you get what you pay for” option-since one night still cost me $171. Not many hotels accept dogs in Newport & with a last minute decision to stay overnight, we ended up here with most places being booked. Reviews are misleading because this place was not it- not even decent. First things first, room smelled AWFUL. Maybe a smokers room?? But it smelled of something else- like a strong stench of something foul. Everything from the table, bedside table to the dresser and the headboards- covered in dust. Bedside table had a large dried up grape (YUM!) bathroom counter had various hairs on it, sink was filthy and looked like there were toothpaste stains all over the faucet, shower had hairs and was not well maintained because it was just gross looking. Not sure if it was mold on the cracked ceiling with peeling plaster on the ceiling above the shower, but pretty certain it was! Headboard had what looked like snot. Walls were even filthy. Like come on! We refused to stay and asked for a refund. The lady at the counter wasn’t rude or anything but it almost seemed like she didn’t believe me. I was also bothered that where was nothing she could give me to reassure me that I would actually be getting a refund. Just a “you’ll get an email about it in 24-48hrs” still waiting on said email. Let’s hope i get my money back. We ended up splurging on a switch over to the Elizabeth Oceanfront Suites. Talk about an upgrade. That place was a 10/10.

Damp and musty room. Ceiling over shower sagging badly as bathroom fan is broken. Stained pinkish shower curtain. Cracked lampshade. Cracked window. Peeling paint around sink. Old and stained bathroom floor. Ticketed headboard. Check in and check out went just fine. But this property should not have a ‘Good’ rating on Expedia.

Damp and musty room. Ceiling over shower sagging badly as bathroom fan is broken. Stained pinkish shower curtain. Cracked lampshade. Cracked window. Peeling paint around sink. Old and stained bathroom floor. Ticketed headboard. Check in and check out went just fine. But this property should not have a ‘Good’ rating on Expedia.

It was fine for a budget hotel. The bed was comfortable and the shower hot. It is right on Hwy 101, so there are traffic noises all night. Also, the curtain in our room didn't adequately keep out the light for those of us who need darkness to sleep.

It was fine for a budget hotel. The bed was comfortable and the shower hot. It is right on Hwy 101, so there are traffic noises all night. Also, the curtain in our room didn't adequately keep out the light for those of us who need darkness to sleep.

Hello, I was a guest at your hotel on Thursday July 18th. I checked in around 630 PM . Went to the room for a quick minute then left to get some things from the store.returned around 830. Went back into the room and took a quick nap. Around 810 I woke up and went to use the bathroom. I was grossed out .. the toilet had dried splattered feces in the bowl. So disgusting.. I then checked the rest of the room. There was food on the floors.. peanuts paper etc.. the sink had not been cleaned, there is dried coffee in the coffee pot. The microwave is cover in greasy fingerprints. The whole room is quite disgusting.  I went to tell the feont desk. He immediately walked if I wanted a refund and check out.. well thats great but its now 830 PM and almost all the Hotels in the area arw full. He said yiu should have told me sooner. We'll I didn't realize earlier it wasn't cleaned. . He offered no apology. I guess it was my fault.. I know its not a 5 star hotel but I expect it to be clean. I'm afraid my pillow cases haven't been changed either. I told him that and he didn't offer to give me clean ones!!!!. So disappointed in the whole experience. He could have comped me the room or a partial refund .. gave me clean pillow cases or even came over and cleaned up the room real quick. Where is customer service??? Mark room 108

There was blood on the bathroom floor, wall and hand towel. By the time we used the bathroom it was night time and dark, I thought maybe it was just red paint but in the morning upon close inspection it was blood splatter (pictures if needed). We left before the desk opens at 10am and I was sticking around just to hear excuses. It was super gross!! Paid way too much and now I’m worried I got hepatitis from that stay

Hello, I was a guest at your hotel on Thursday July 18th. I checked in around 630 PM . Went to the room for a quick minute then left to get some things from the store.returned around 830. Went back into the room and took a quick nap. Around 810 I woke up and went to use the bathroom. I was grossed out .. the toilet had dried splattered feces in the bowl. So disgusting.. I then checked the rest of the room. There was food on the floors.. peanuts paper etc.. the sink had not been cleaned, there is dried coffee in the coffee pot. The microwave is cover in greasy fingerprints. The whole room is quite disgusting.  I went to tell the feont desk. He immediately walked if I wanted a refund and check out.. well thats great but its now 830 PM and almost all the Hotels in the area arw full. He said yiu should have told me sooner. We'll I didn't realize earlier it wasn't cleaned. . He offered no apology. I guess it was my fault.. I know its not a 5 star hotel but I expect it to be clean. I'm afraid my pillow cases haven't been changed either. I told him that and he didn't offer to give me clean ones!!!!. So disappointed in the whole experience. He could have comped me the room or a partial refund .. gave me clean pillow cases or even came over and cleaned up the room real quick. Where is customer service??? Mark room 108

There was blood on the bathroom floor, wall and hand towel. By the time we used the bathroom it was night time and dark, I thought maybe it was just red paint but in the morning upon close inspection it was blood splatter (pictures if needed). We left before the desk opens at 10am and I was sticking around just to hear excuses. It was super gross!! Paid way too much and now I’m worried I got hepatitis from that stay

Hello, I was a guest at your hotel on Thursday July 18th. I checked in around 630 PM . Went to the room for a quick minute then left to get some things from the store.returned around 830. Went back into the room and took a quick nap. Around 810 I woke up and went to use the bathroom. I was grossed out .. the toilet had dried splattered feces in the bowl. So disgusting.. I then checked the rest of the room. There was food on the floors.. peanuts paper etc.. the sink had not been cleaned, there is dried coffee in the coffee pot. The microwave is cover in greasy fingerprints. The whole room is quite disgusting.  I went to tell the feont desk. He immediately walked if I wanted a refund and check out.. well thats great but its now 830 PM and almost all the Hotels in the area arw full. He said yiu should have told me sooner. We'll I didn't realize earlier it wasn't cleaned. . He offered no apology. I guess it was my fault.. I know its not a 5 star hotel but I expect it to be clean. I'm afraid my pillow cases haven't been changed either. I told him that and he didn't offer to give me clean ones!!!!. So disappointed in the whole experience. He could have comped me the room or a partial refund .. gave me clean pillow cases or even came over and cleaned up the room real quick. Where is customer

The motel is fine for a one-night stay. The walls are thin and it’s located on a fairly busy road, but also near a grocery store and other convenient businesses. The room seemed clean enough and amenities include a microwave, a small refrigerator, and a small drip coffee-maker that worked for cup noodles. Our room didn’t have towels at first, but when we called reception someone brought them for us. Unfortunately there was also only one hanger in the room.

The motel is fine for a one-night stay. The walls are thin and it’s located on a fairly busy road, but also near a grocery store and other convenient businesses. The room seemed clean enough and amenities include a microwave, a small refrigerator, and a small drip coffee-maker that worked for cup noodles. Our room didn’t have towels at first, but when we called reception someone brought them for us. Unfortunately there was also only one hanger in the room.

The room was dirty, no one swept and the no toilet paper in the bathroom. The bed had dirty sheets had hair the sheets and spots. The coffee pot was dirty I found a hair in it. The manager was nice and when she came in to bring me sheets she did see and agreed it was dirty. They reimbursed me 1 night stay.

The room was dirty, no one swept and the no toilet paper in the bathroom. The bed had dirty sheets had hair the sheets and spots. The coffee pot was dirty I found a hair in it. The manager was nice and when she came in to bring me sheets she did see and agreed it was dirty. They reimbursed me 1 night stay.