Excelent

Excelent

Good property, but this unit is not part of the hotel that also operates in the building. the front desk could not help with various items, including complaint about neighbor room smoking and cigarette smell coming into our unit, requesting soap, toilet paper, etc. We were required to contact someone via text message to ask for toilet paper and were told they did not provide and we had to purchase our own. Towels were also not changed unless we paid for it and were told it had to be paid via a local money transfer (I dont have a local bank account). The property overall was good, but wish they would not be cheap on these small items (toilet paper pack cost $2 at the supermarket). I highly recommend booking a room with the actual hotel (Comfort Suites) instead of Anora. Its the same room, but comes with the service you expect when traveling, as well as a front desk who can assist, no extra charge for parking, towels, room service, cleaning, etc.

Good property, but this unit is not part of the hotel that also operates in the building. the front desk could not help with various items, including complaint about neighbor room smoking and cigarette smell coming into our unit, requesting soap, toilet paper, etc. We were required to contact someone via text message to ask for toilet paper and were told they did not provide and we had to purchase our own. Towels were also not changed unless we paid for it and were told it had to be paid via a local money transfer (I dont have a local bank account). The property overall was good, but wish they would not be cheap on these small items (toilet paper pack cost $2 at the supermarket). I highly recommend booking a room with the actual hotel (Comfort Suites) instead of Anora. Its the same room, but comes with the service you expect when traveling, as well as a front desk who can assist, no extra charge for parking, towels, room service, cleaning, etc.