Nice place

I have worked in the hospitality industry when I was younger at a higher end, CP hotel when they existed. I was taught how to treat guests properly thus I apply those same expectations to staff I meet today. This is a nice clean property well maintained in a very convenient location with plenty of restaurants, nearby and easy access to main roads to get to where you need. That said the staff need some work. After I had checked in, I decided to have a look around the property and wandered into the pool area. I had stopped just inside the door and was looking about assessing the pool, hot tub, and so forth when a staff member who was on the other side of the room 15 metres away yelled at me “we don’t allow shoes in here take them off please!” I will be clear. I was not wandering around the pool area. I was standing just inside the door looking around and had been doing so for several seconds I had not seen the “no shoes” part of the sign on the door as it was buried in with many other “do nots” on the sign. I was not impressed at being yelled at by a staffer. What should’ve happened is the staffer should’ve walked over to me said “I’m sorry, sir but we prefer you not to wear shoes in the pool area. Thank you.” Yelling at guests is not acceptable! What was worse was the clerk at the front desk when I brought it up sided with the staffer because there had been a sign on the door and they didn’t care that I had been screamed at from across a large room. Try another hotel folks

Loved the king size bed and room comfort. Pool slide and hot tub were also great! Had late check out for both pur rooms without any difficulty.

Loved the king size bed and room comfort. Pool slide and hot tub were also great! Had late check out for both pur rooms without any difficulty.

Breakfast was very good.

Was a good stay

Pool was great and rooms were very comfortable.

The bathroom lighting was very dim and the fan was super noisy. The air conditioner didn't seem to work great. But we loved the size of the room, the comfy bed, the breakfast. The location was great with lots around.

The other guests were slamming doors all day/late evening running thru halls, our walls were shaking and nobody around to complain to. Guess we’re drinking in the hallway outside our room and drinking sitting in fold up chairs. One of the reservationists what’s impatient, unhelpful, boarder line rude, and he didn’t seem to know what his role of customer service is.

Loved the swimming pool

It should follow that one of the most expensive hotels in town should also be one of the best. The room was spacious, clean, comfortable and well appointed. The complimentary breakfast was probably the best of any hotel I have stayed at that offered that service.

The kids absolutely loves the pool with slide!

Check in was fast and easy. Loved it!

Some amenities needed a little more updating in the room for the price. A lot of old things, tv, lamp didn’t work, phone didn’t work. French doors to the suite were so loud and creaky. Sofa bed was from the 80’s. Paid over $300 a night for a room that should’ve been $100.

Some amenities needed a little more updating in the room for the price. A lot of old things, tv, lamp didn’t work, phone didn’t work. French doors to the suite were so loud and creaky. Sofa bed was from the 80’s. Paid over $300 a night for a room that should’ve been $100.

Pool was great for the kids and the breakfast had good selection. Beds were very comfortable.

Pool was great for the kids and the breakfast had good selection. Beds were very comfortable.

Place was nice and close to restaurants. Only bad thing the key cards frequently quit working and would t k ow until you got to the room then have to go all the way back down to the desk.

Place was nice and close to restaurants. Only bad thing the key cards frequently quit working and would t k ow until you got to the room then have to go all the way back down to the desk.

We booked the hotel because it had a pool (we had our grand daughter with us). Pool was a reasonable size and served our purposes well. One downside was the shower that was supposed to be used before entering the pool was not working, but everything else was in order. Plenty fresh clean towels to dry off and areas to sit when you weren't in the pool. Breakfast buffet's hot items were indeed hot and there was enough choices to satisfy everyone in the group. Checkout was quick and easy. Not the largest variety, but certainly serviceable for our needs. Building is older and could use some refurbishing here and there, but everything was clean and usable. We would have no issues booking this property again.

We booked the hotel because it had a pool (we had our grand daughter with us). Pool was a reasonable size and served our purposes well. One downside was the shower that was supposed to be used before entering the pool was not working, but everything else was in order. Plenty fresh clean towels to dry off and areas to sit when you weren't in the pool. Breakfast buffet's hot items were indeed hot and there was enough choices to satisfy everyone in the group. Checkout was quick and easy. Not the largest variety, but certainly serviceable for our needs. Building is older and could use some refurbishing here and there, but everything was clean and usable. We would have no issues booking this property again.

Great to bring the family. Only suggestion is more bedside tables (we were in a room with 2 queen beds and only 1 bed side table) and lights with USB outlets would be helpful. But great experience!

Great check in and out experience, nice continental breakfast, clean room. The tv is very small, but I would hope you don't go to Drumheller to watch tv! It was nice to have a McDonald's, Smitty's and BPs in the same parking lot.

Great to bring the family. Only suggestion is more bedside tables (we were in a room with 2 queen beds and only 1 bed side table) and lights with USB outlets would be helpful. But great experience!

Great check in and out experience, nice continental breakfast, clean room. The tv is very small, but I would hope you don't go to Drumheller to watch tv! It was nice to have a McDonald's, Smitty's and BPs in the same parking lot.

We had an excellent stay. Close to main amenities. Friendly staff. Clean room. Loved the pool and slide

The rooms were expensive; the view from the only window in our room was the back of a pillar. Great water slide.

We had an excellent stay. Close to main amenities. Friendly staff. Clean room. Loved the pool and slide

The rooms were expensive; the view from the only window in our room was the back of a pillar. Great water slide.

We were there for 4 days when I had to inquire about why the room was not yet cleaned. There is a sign in the elevator stating that due to concern for the environment, rooms would be service after 3 days minimum. By the evening of day 4 I had to go to the front desk and ask.

We were there for 4 days when I had to inquire about why the room was not yet cleaned. There is a sign in the elevator stating that due to concern for the environment, rooms would be service after 3 days minimum. By the evening of day 4 I had to go to the front desk and ask.

Great stay