Beautiful hotel. Great location. Addie the bar tender was excellent and so fun!

The room itself was great. Amazing city view. Clean. Good bed. I went to Reynard Social on the 6th floor for 20 minutes. Paid for my one drink via Apple Pay (which was pricy but fine). Then left. Upon arriving home I noticed that my destination fee which was $30 per night ($90 total) seemed odd since the total billed to my card was $180. I had asked for my receipt to be mailed as I check out which they did not do. Glad I checked my credit card, because the $180 charge was incorrect and when I asked, they said, oh well we charged you for your Reynard Social visit. I asked how that was possible since I paid for my one drink via Apple Pay. I never gave the bartender my room number, so this is ridiculous. I am still awaiting to be credited for the errant $90 someone charged to my room. Overall the room is great, but check your receipt upon check-out because they do not have a good process.

Beautiful hotel. Great location. Addie the bar tender was excellent and so fun!

The room itself was great. Amazing city view. Clean. Good bed. I went to Reynard Social on the 6th floor for 20 minutes. Paid for my one drink via Apple Pay (which was pricy but fine). Then left. Upon arriving home I noticed that my destination fee which was $30 per night ($90 total) seemed odd since the total billed to my card was $180. I had asked for my receipt to be mailed as I check out which they did not do. Glad I checked my credit card, because the $180 charge was incorrect and when I asked, they said, oh well we charged you for your Reynard Social visit. I asked how that was possible since I paid for my one drink via Apple Pay. I never gave the bartender my room number, so this is ridiculous. I am still awaiting to be credited for the errant $90 someone charged to my room. Overall the room is great, but check your receipt upon check-out because they do not have a good process.

Cannot recommend this hotel enough for anyone’s stay in Denver. Everyone was so lovely and the rooms were gorgeous, spacious, and clean. I look forward to staying again in the future 💜

Cannot recommend this hotel enough for anyone’s stay in Denver. Everyone was so lovely and the rooms were gorgeous, spacious, and clean. I look forward to staying again in the future 💜

Excellent location, room updated, very clean, superb service. We stayed there one night but it was enough to see the great location. We walked everywhere and found great restaurants around the hotel.

Excellent location, room updated, very clean, superb service. We stayed there one night but it was enough to see the great location. We walked everywhere and found great restaurants around the hotel.

Given this is a VIP access property there was no acknowledgment from staff upon check in. No late check out. No upgraded room. There was supposed to be a champagne reception on arrival. Rooftop bar opened too late (5pm). It’s a nice hotel with cool furniture and trendy vibe. Lighting in bathroom was dark/poor and the steamer in the room didn’t work.

Given this is a VIP access property there was no acknowledgment from staff upon check in. No late check out. No upgraded room. There was supposed to be a champagne reception on arrival. Rooftop bar opened too late (5pm). It’s a nice hotel with cool furniture and trendy vibe. Lighting in bathroom was dark/poor and the steamer in the room didn’t work.

For two straight nights the lights turned on and off due to an electrical issue with the hotel. The technician who came offered an extension cord because using Apple plugs drew too much charge for their wall plugs. I declined the extension cord choosing instead to simply unplug everything from the walls. THIS DID NOT SOLVE THE ISSUE!!!! The assistant manager, Chris Angel, has informed me that this became my fault though since I didn't accept the extension cord even though I unplugged all items from the wall. Chris has further informed me that though there is a front manager to the hotel, this individual does not speak with guests and does not have an email address or phone number that can be used to speak with him.

For two straight nights the lights turned on and off due to an electrical issue with the hotel. The technician who came offered an extension cord because using Apple plugs drew too much charge for their wall plugs. I declined the extension cord choosing instead to simply unplug everything from the walls. THIS DID NOT SOLVE THE ISSUE!!!! The assistant manager, Chris Angel, has informed me that this became my fault though since I didn't accept the extension cord even though I unplugged all items from the wall. Chris has further informed me that though there is a front manager to the hotel, this individual does not speak with guests and does not have an email address or phone number that can be used to speak with him.

The location of the hotel was perfect for our stay, and the hotel was very clean and well kept. We unfortunately were placed in a room directly beneath a pool table at the rooftop bar, so from 5pm-11pm all we heard was the sound of pool balls dropping and people walking in heels. Otherwise the stay was excellent.

The location of the hotel was perfect for our stay, and the hotel was very clean and well kept. We unfortunately were placed in a room directly beneath a pool table at the rooftop bar, so from 5pm-11pm all we heard was the sound of pool balls dropping and people walking in heels. Otherwise the stay was excellent.

only complaint was that we had a room on the 2nd floor that looked at the AC mechanical equipment..........but we weren't really in the room that much.

only complaint was that we had a room on the 2nd floor that looked at the AC mechanical equipment..........but we weren't really in the room that much.

Phenomenal hotel with amazing customer service.

Phenomenal hotel with amazing customer service.

Excellent staff and facilities. Valet is expensive but super convenient and the valet drivers are all awesome.

It’s a great hotel. I think a hotel of that caliber and price should have bellmen to help with luggage and also coffee service in the morning. The coffee shop is expensive, crowded and one day the coffee was more like tea. Not good. Overall it’s a great hotel. The food is amazing!

It’s a great hotel. I think a hotel of that caliber and price should have bellmen to help with luggage and also coffee service in the morning. The coffee shop is expensive, crowded and one day the coffee was more like tea. Not good. Overall it’s a great hotel. The food is amazing!

Great location, rooms were clean. The bar in the lounge had zero atmosphere and bartender was very cold. We were planning to have a couple drinks and decided not too because of the coldness.

Great location, rooms were clean. The bar in the lounge had zero atmosphere and bartender was very cold. We were planning to have a couple drinks and decided not too because of the coldness.

Was a beautiful hotel...super clean and rooms were well done Friendly people!!

Was a beautiful hotel...super clean and rooms were well done Friendly people!!

The stay was exceptional, the room attractive and clean as before. My only criticism is that the hotel keeps part of the mandatory tip the restaurant servers receive.

The stay was exceptional, the room attractive and clean as before. My only criticism is that the hotel keeps part of the mandatory tip the restaurant servers receive.

That it was so close to so many shops and venues

That it was so close to so many shops and venues

Two of the the front desk people were extremely rude.

Two of the the front desk people were extremely rude.

The hotel is pretty and in a good location. I was “upgraded” to a higher floor but the room had a view of another building. The room was quiet and the bed was very comfortable though the pillows were too soft. The worst part was the AC turned itself off every few hours which meant I couldn’t sleep through the night.