The staff were very helpful & friendly except for one young lady behind the bar who obviously is not cut out for hospitality & should find a new career quickly. Everyone else couldn't do enough for the customers.

The staff were very helpful & friendly except for one young lady behind the bar who obviously is not cut out for hospitality & should find a new career quickly. Everyone else couldn't do enough for the customers.

A bit far from the city centre, but because of it, it was quiet therefore relaxed.

A bit far from the city centre, but because of it, it was quiet therefore relaxed.

Enjoyed our stay, love the Swiss vibe. Everything was white from frost during our stay which added to the charm.

Enjoyed our stay, love the Swiss vibe. Everything was white from frost during our stay which added to the charm.

Very friendly staff. Heater in the room wasnt working though. We let reception know first thing though and they thanked us for letting them know, so it could be fixed.

Very friendly staff. Heater in the room wasnt working though. We let reception know first thing though and they thanked us for letting them know, so it could be fixed.

Lovely area. Lots to do.

Chalet is in dire need of renovation. Peeling paint, chipped tiles, broken taps, no heating upstairs, fridge that had no door shelves and froze everything despite adjusting the temperature. Very poor value for money.

Chalet is in dire need of renovation. Peeling paint, chipped tiles, broken taps, no heating upstairs, fridge that had no door shelves and froze everything despite adjusting the temperature. Very poor value for money.

Room loked very 'tired'. Furniture heavily soiled and broken (piece of plywood under the cushions on the couch to prevent sinking to the floor when sitting ). In three days no room servicing was provided i.e. towel replacement rubbish removal etc. Sealing in the shower needed replacing and mould removed, water leaked over the whole bathroom floor when showering, in summary the room felt quite 'dirty' and unloved. Positives were the staff in the restaurant were very nice, the actual restaurant was tidy and welcoming, the food was very good. We have been to this establishment about 6 times over the last decade and had noticed a downward trend in the conditions of this facility, but it has escalated alarmingly in the 3 years since we were there last.

Room loked very 'tired'. Furniture heavily soiled and broken (piece of plywood under the cushions on the couch to prevent sinking to the floor when sitting ). In three days no room servicing was provided i.e. towel replacement rubbish removal etc. Sealing in the shower needed replacing and mould removed, water leaked over the whole bathroom floor when showering, in summary the room felt quite 'dirty' and unloved. Positives were the staff in the restaurant were very nice, the actual restaurant was tidy and welcoming, the food was very good. We have been to this establishment about 6 times over the last decade and had noticed a downward trend in the conditions of this facility, but it has escalated alarmingly in the 3 years since we were there last.

We annually stay here with a large sporting group. Great for the kids

We annually stay here with a large sporting group. Great for the kids

Property is getting a bit long in the tooth and needs attention to minor maintenance details which are very important to overall impression. Leaky tap washers, and tired interior fittings detract. Restaurant and most facilities are excellent. Overall position and general ambience good.

Property is getting a bit long in the tooth and needs attention to minor maintenance details which are very important to overall impression. Leaky tap washers, and tired interior fittings detract. Restaurant and most facilities are excellent. Overall position and general ambience good.

Just what we needed

Just what we needed

The Balcony area was un-clean, and seating was dirty. We were very disappointed with the golf course being unplayable to an acceptable standard. Having stayed there before we really enjoyed the golf course. This was one reason that we booked in again. The Buffet breakfast was overpriced.

The Balcony area was un-clean, and seating was dirty. We were very disappointed with the golf course being unplayable to an acceptable standard. Having stayed there before we really enjoyed the golf course. This was one reason that we booked in again. The Buffet breakfast was overpriced.

Great location. Clean and tidy accomodation. Area around accomodation could do with a tidy up. Pool facilities could do with a revamp. Room service food was poor and arrived late. Overall, happy with our stay.

Great location. Clean and tidy accomodation. Area around accomodation could do with a tidy up. Pool facilities could do with a revamp. Room service food was poor and arrived late. Overall, happy with our stay.

Property is very outdated, the villa we stayed in was extremely cluttered. Globes in bathroom light were not working. Limited options for cooking (microwave only) with only one restaurant. Wifi and internet access basically non existent.

Property is very outdated, the villa we stayed in was extremely cluttered. Globes in bathroom light were not working. Limited options for cooking (microwave only) with only one restaurant. Wifi and internet access basically non existent.

Great stay

Great stay

we were unlucky to get an uncomfortable bed, we could have changed rooms thanks to the staff to an indoor room, but we were happy with the outdoor chalet so we tolerated the bed.

we were unlucky to get an uncomfortable bed, we could have changed rooms thanks to the staff to an indoor room, but we were happy with the outdoor chalet so we tolerated the bed.

Good place quite lovely staff

Good place quite lovely staff

Clean room loved the pool good parking