Front desk works well. Rooms nice and clean. Location ok, close to everything but the beach is not nice at all. Go 20-30 minuters East and the beach is really nice. Bar guy nice and good service. Breakfast ok. Not great. Ok. Service was good though. Not a small cute place. Lacks personality and charm. But worth the money for sure. Easy parking.

Good hotel. Parking garage under the hotel. Accessible via elevator. We stayed there because of the wedding of Sicilian friends. Very friendly staff! Good to know is that you need to call the reception to turn the airconditioning on and off. It took us 3 nights to figure that out. Not everyone in the hotel speaks English, same goes for a lot of people in Mazara. Nice hotel, would recommend it!

Good hotel. Parking garage under the hotel. Accessible via elevator. We stayed there because of the wedding of Sicilian friends. Very friendly staff! Good to know is that you need to call the reception to turn the airconditioning on and off. It took us 3 nights to figure that out. Not everyone in the hotel speaks English, same goes for a lot of people in Mazara. Nice hotel, would recommend it!

Bad location bad water pressure poor staff breakfast was very poor food was cold and not cooked properly raw bacon the service was poor and not timely opened at 7:30 but took them till 8:00 to get all the food out and most of it was the day before left overs not good

Bad location bad water pressure poor staff breakfast was very poor food was cold and not cooked properly raw bacon the service was poor and not timely opened at 7:30 but took them till 8:00 to get all the food out and most of it was the day before left overs not good

The hotel is ‘alright’. There’s small pool with loungers, but try sitting near it, a shuttle to the beach is another option. The superior room we had had a broken balcony door, however, the receptionist was helpful and moved us to another room. Whilst clean, the room did smell of stale smoke and the pillows were very hard, the bathroom decor tired. That said, it is an ‘alright’ hotel. We were passing through and stayed one night. On the plus side, the staff were friendly and helpful, the rooms clean and it’s fairly well located with secure underground parking. More positive than negative on the whole but I wouldn’t rush back to the town. It’s suitable if you are in need of a well priced base before taking a couple of hours drive to Erice which was a welcome return to scenic, beautiful Sicily at its’ best.

The hotel is ‘alright’. There’s small pool with loungers, but try sitting near it, a shuttle to the beach is another option. The superior room we had had a broken balcony door, however, the receptionist was helpful and moved us to another room. Whilst clean, the room did smell of stale smoke and the pillows were very hard, the bathroom decor tired. That said, it is an ‘alright’ hotel. We were passing through and stayed one night. On the plus side, the staff were friendly and helpful, the rooms clean and it’s fairly well located with secure underground parking. More positive than negative on the whole but I wouldn’t rush back to the town. It’s suitable if you are in need of a well priced base before taking a couple of hours drive to Erice which was a welcome return to scenic, beautiful Sicily at its’ best.

It was ok but we thought it would be more comfortable for 3 people

It was ok but we thought it would be more comfortable for 3 people

The whole staff (starting from the lady at the reception and pool staff) was not very friendly. The cleaning lady was giving me a "be quiet" when I was walking in the courtyard with my flip-flops at 4 pm - ridiculous!!! Nice and spacious rooms. Comfortable bed and bathroom; located some walking minutes to the center of Mazara. Very quiet. They have a small swimming pool with free sunshades and deck chairs. There was an indoor garage at no charge and the WIFI was also very good.

The whole staff (starting from the lady at the reception and pool staff) was not very friendly. The cleaning lady was giving me a "be quiet" when I was walking in the courtyard with my flip-flops at 4 pm - ridiculous!!! Nice and spacious rooms. Comfortable bed and bathroom; located some walking minutes to the center of Mazara. Very quiet. They have a small swimming pool with free sunshades and deck chairs. There was an indoor garage at no charge and the WIFI was also very good.

Super welcome. Pool quite dangerous with wood elements separated by steel elements you can hurt and could be painful. Breakfast not so great. Airco to be switched on by the reception but without notification. Fridge not cooling at all.

Super welcome. Pool quite dangerous with wood elements separated by steel elements you can hurt and could be painful. Breakfast not so great. Airco to be switched on by the reception but without notification. Fridge not cooling at all.

It’s not what we expect for a 4 star hotel and the price is not really worth

It’s not what we expect for a 4 star hotel and the price is not really worth

The facility is mediocre. Location probably good for beach combers but not for others. Desk staff is very poor and failed us on numerous occasions. This is just a hotel for group tours.

The facility is mediocre. Location probably good for beach combers but not for others. Desk staff is very poor and failed us on numerous occasions. This is just a hotel for group tours.

The room doesn't look like the photo in the websit, the hotel over rating for 4 star

The room doesn't look like the photo in the websit, the hotel over rating for 4 star

The hotel staff went all out in helpfulness and courtesy. When there. Were no taxis working to get us to the bus station one of thestaff drove us herself. They helped us plan our transportation with the bus schedule The food in the restaurant was outstanding even though there were only a handful of guests offseason. For breakfast they provided free room service with food fit for a king,s banquet.

The hotel staff went all out in helpfulness and courtesy. When there. Were no taxis working to get us to the bus station one of thestaff drove us herself. They helped us plan our transportation with the bus schedule The food in the restaurant was outstanding even though there were only a handful of guests offseason. For breakfast they provided free room service with food fit for a king,s banquet.

Fantastic, friendly staff. Clean rooms Great breakfasts and facilities. Can't fault anything about our stay. Just wish it was for longer. We'll definitely be back!

Fantastic, friendly staff. Clean rooms Great breakfasts and facilities. Can't fault anything about our stay. Just wish it was for longer. We'll definitely be back!

The hotel is big and impersonal. Apart from one receptionist called Mary we felt as if we were invisible. The breakfast staff were helpful.

The hotel is big and impersonal. Apart from one receptionist called Mary we felt as if we were invisible. The breakfast staff were helpful.

Really friendly, comfortable hotel. Would definitely stay again.

Really friendly, comfortable hotel. Would definitely stay again.

We arrived on monday 8th July to an average room which was supposed to be superior. On the 2nd day there was a power failure rendering the hotel without running water, sanitation, lights, air conditioning or electricity at the socket outlets. We were advised this would be restored on various ocassions which proved to be incorrect. The power was off for almost 48hrs with no assistance from hotel staff ie providing candles, bottled water etc. As soon as we found another hotel me, my wife and 2 young children left immediately.

We arrived on monday 8th July to an average room which was supposed to be superior. On the 2nd day there was a power failure rendering the hotel without running water, sanitation, lights, air conditioning or electricity at the socket outlets. We were advised this would be restored on various ocassions which proved to be incorrect. The power was off for almost 48hrs with no assistance from hotel staff ie providing candles, bottled water etc. As soon as we found another hotel me, my wife and 2 young children left immediately.

It is in a convenient location about a 10 minute walk from the city center. It is on the waterfront, but about 1 km from the beach. The waterfront is littered with trash and smells badly in some places. The staff is efficient, but not everyone is very helpful. They speak limited English. The lobby is nice, but the hallway where my room was located needed to be refurbished and smelled a bit odd. The room was plain, but clean and a nice size by the standards of many European hotels. I did not try the restaurant. It is an adequate hotel, but is nothing special.

It is in a convenient location about a 10 minute walk from the city center. It is on the waterfront, but about 1 km from the beach. The waterfront is littered with trash and smells badly in some places. The staff is efficient, but not everyone is very helpful. They speak limited English. The lobby is nice, but the hallway where my room was located needed to be refurbished and smelled a bit odd. The room was plain, but clean and a nice size by the standards of many European hotels. I did not try the restaurant. It is an adequate hotel, but is nothing special.

It is clean and does the job. But, there is nothing special about this place. It is not inspiring. It is a type of place a package tour would choose to use. It was a bit too expensive for what it is.