Pet friendly property and you’d never know pets were ever there! Our dogs enjoyed the room almost as much as we did.

Pet friendly property and you’d never know pets were ever there! Our dogs enjoyed the room almost as much as we did.

It was close to everything in town. They only had booked one of my two nights I requested, but they comped me the second night after Expediacalled them. 3 months later, somebody called me saying I owed them for my second night. They told me nobody will come to my room until after I check out. The place was almost empty on a 3-day weekend. Now, I see why. I'm disabled with a certified service dog, but they told me I'd have to go to the back of the property to walk him, even though they had a signed dog area closer.

It was close to everything in town. They only had booked one of my two nights I requested, but they comped me the second night after Expediacalled them. 3 months later, somebody called me saying I owed them for my second night. They told me nobody will come to my room until after I check out. The place was almost empty on a 3-day weekend. Now, I see why. I'm disabled with a certified service dog, but they told me I'd have to go to the back of the property to walk him, even though they had a signed dog area closer.

Good breakfast

Good breakfast

Would definitely go back here again

Would definitely go back here again

Our family really enjoyed our stay and hot breakfast after exploring Lassen Volcanic National Park. Our room was right above the lobby, but was so quiet, clean and comfy. So many options for breakfast that everyone was happy and full, ready for another day of exploring.

Our family really enjoyed our stay and hot breakfast after exploring Lassen Volcanic National Park. Our room was right above the lobby, but was so quiet, clean and comfy. So many options for breakfast that everyone was happy and full, ready for another day of exploring.

The staff at this hotel are amazing! We had a large room with Jacuzzi tub. It had a wonderful view of the Rogue River Bridge. The town is adorable and the people are very friendly!

The staff at this hotel are amazing! We had a large room with Jacuzzi tub. It had a wonderful view of the Rogue River Bridge. The town is adorable and the people are very friendly!

Not worth the $311 charge. Room was in the old part of the motel. Minimal remodeling so room was OLD and VERY dated!. TV was broken so I could not change channels No drinking water in the room. Had to ask for towels. Breakfast was just OK. I will never stay at BW Properties again. I feel that we were taken advantage of to pay so much for a below-average room. I would sleep in my car before staying at a BW again!!!

Not worth the $311 charge. Room was in the old part of the motel. Minimal remodeling so room was OLD and VERY dated!. TV was broken so I could not change channels No drinking water in the room. Had to ask for towels. Breakfast was just OK. I will never stay at BW Properties again. I feel that we were taken advantage of to pay so much for a below-average room. I would sleep in my car before staying at a BW again!!!

We enjoyed this hotel very much!

We enjoyed this hotel very much!

Super clean & friendly staff. Excellent complimentary breakfast. Easy parking.

Super clean & friendly staff. Excellent complimentary breakfast. Easy parking.

Did not stay the town of Chester was without Power, so I cancelled

Did not stay the town of Chester was without Power, so I cancelled

This was just a quick one-night stay. Everything was clean and in good condition. They were attentive at the breakfast and kept items stocked and area very clean.

This was just a quick one-night stay. Everything was clean and in good condition. They were attentive at the breakfast and kept items stocked and area very clean.

The room and bathroom were both spacious for our family of 5, however, the room was filthy and severely lacked appropriate attention - we opened the sofa bed to find the sheets from a prior stay still on the bed complete with old food crumbs that had fallen through the couch, there was a large cockroach running across the floor, and we found the old room keys from a prior guest that had been left behind. There was also a crack in the bathroom wall and the bathroom faucet handle repeatedly kept falling off. Despite having reserved the room for 5 guests, we still had to ask for extra towels, bedsheets, blanket and a pillow for the 5th guest after our arrival. The “complimentary” toiletries (shampoo and body wash) were completely empty, the vending machine was virtually empty with the exception of about 5 items, and the heating element in the hot tub was broken. On the positive side, the staff were all friendly, the ice machine was properly functioning, and they had a good selection available for the complimentary breakfast which the staff kept well-stocked.

The room and bathroom were both spacious for our family of 5, however, the room was filthy and severely lacked appropriate attention - we opened the sofa bed to find the sheets from a prior stay still on the bed complete with old food crumbs that had fallen through the couch, there was a large cockroach running across the floor, and we found the old room keys from a prior guest that had been left behind. There was also a crack in the bathroom wall and the bathroom faucet handle repeatedly kept falling off. Despite having reserved the room for 5 guests, we still had to ask for extra towels, bedsheets, blanket and a pillow for the 5th guest after our arrival. The “complimentary” toiletries (shampoo and body wash) were completely empty, the vending machine was virtually empty with the exception of about 5 items, and the heating element in the hot tub was broken. On the positive side, the staff were all friendly, the ice machine was properly functioning, and they had a good selection available for the complimentary breakfast which the staff kept well-stocked.

Check in & out was super easy and the staff were all nice, no matter who we spoke to and gave helpful info about the area. Room was clean and tidy.

Check in & out was super easy and the staff were all nice, no matter who we spoke to and gave helpful info about the area. Room was clean and tidy.

Great option for Chester.

Great option for Chester.

We got room with its own space number, which made it super nice

We got room with its own space number, which made it super nice

This is a small town with very few choices for overnight stay. This property could compete in any market for clean, comfortable rooms, excellent staff and doing what a good motel should do to please customers.

This is a small town with very few choices for overnight stay. This property could compete in any market for clean, comfortable rooms, excellent staff and doing what a good motel should do to please customers.