In a fabulous location, right next to the walled town. Accommodation basic but had everything you needed for a short stay. We were able to borrow a kettle and use the laundry facilities. Cooking facilities not very good and reception closed between 12 and 3 so no check in during these times. Reception staff helpful but limited language. Parking available at extra cost.

In a fabulous location, right next to the walled town. Accommodation basic but had everything you needed for a short stay. We were able to borrow a kettle and use the laundry facilities. Cooking facilities not very good and reception closed between 12 and 3 so no check in during these times. Reception staff helpful but limited language. Parking available at extra cost.

This is a great choice for Cite. It’s crazy cheap new building. Cheap furniture but pretty clean spacious. Breakfast is 3 euro it is same as 11 Euro breakfast. Coffee machine. Great valley. Next to la Cite. A bit harder to go into town

This is a great choice for Cite. It’s crazy cheap new building. Cheap furniture but pretty clean spacious. Breakfast is 3 euro it is same as 11 Euro breakfast. Coffee machine. Great valley. Next to la Cite. A bit harder to go into town

Excellent situation adjacent to ramparts and walking distance from town. Pleasant large rooms with basic cooking facilities.

Excellent situation adjacent to ramparts and walking distance from town. Pleasant large rooms with basic cooking facilities.

Nice! Everything was ok!

Nice! Everything was ok!

Great service, location, and rooms.

Great service, location, and rooms.

The only good thing about this hotel is that it is a super close walk into the Carcassonne wall. When we checked in, the lady at the counter was not very nice. We had three rooms in this hotel, and one of the rooms wreeked of cigarette smoke. I went to the counter to complain, and she reluctantly gave me another room and kept asking if I used the bathroom in the room that smells like cigarette. The air conditioning did not work in all three of the rooms and I went down to discuss it and she told me some BS story that they all had to be on at the same time to work, and that it was cool enough outside and just open the window. The windows have no screens so bugs come flying in at night with a light, but it was so sweltering in the room that I had to go buy a fan and leave the windows open all night and listen to the loud cars drive by and bugs flying i’ll my room. there were stains in the ceiling and mold in the bathroom. The mattresses were sitting on low pedestals which were almost on the floor. The shower and room were dingy and there was almost no water pressure. The mattress just had a flat sheet laying over the top of it and no top sheet. A good attitude goes a long way and the receptionists attitude fell super short. If I had it to do all over again, I would not have stayed here.

The only good thing about this hotel is that it is a super close walk into the Carcassonne wall. When we checked in, the lady at the counter was not very nice. We had three rooms in this hotel, and one of the rooms wreeked of cigarette smoke. I went to the counter to complain, and she reluctantly gave me another room and kept asking if I used the bathroom in the room that smells like cigarette. The air conditioning did not work in all three of the rooms and I went down to discuss it and she told me some BS story that they all had to be on at the same time to work, and that it was cool enough outside and just open the window. The windows have no screens so bugs come flying in at night with a light, but it was so sweltering in the room that I had to go buy a fan and leave the windows open all night and listen to the loud cars drive by and bugs flying i’ll my room. there were stains in the ceiling and mold in the bathroom. The mattresses were sitting on low pedestals which were almost on the floor. The shower and room were dingy and there was almost no water pressure. The mattress just had a flat sheet laying over the top of it and no top sheet. A good attitude goes a long way and the receptionists attitude fell super short. If I had it to do all over again, I would not have stayed here.

Went to drop bags off , closed at 2pm no answer to bell or phone - ended up booking another hotel as it looked awful also

Went to drop bags off , closed at 2pm no answer to bell or phone - ended up booking another hotel as it looked awful also

Very good place

Very good place

The hotel is properly looked after and well cleaned. The location is excellent, close to the citadel itself and only a 15 minute walk to the town centre. I would definitely recommend this hotel for cleanness, comfort and location.

The hotel is properly looked after and well cleaned. The location is excellent, close to the citadel itself and only a 15 minute walk to the town centre. I would definitely recommend this hotel for cleanness, comfort and location.

Wow! Talk about great value for your money! Great space, great location, great front desk service! Top notch! Very impressed.

Wow! Talk about great value for your money! Great space, great location, great front desk service! Top notch! Very impressed.

We had arranged ahead of time for a late check in, but I had not been sent the instructions for how to retrieve our keys. When I called the emergency number, I was rudely informed that I was an idiot for expecting anyone to help me at 10pm, when reception closed at 7 and I was out of luck (my paid reservation was not going to be honored). Then 5 minutes later, mysteriously, I got a text with the instructions and got into our very large, sparsely furnished 2 story apartment. There was a double futon couch in the main room, a small kitchen with a table, 4 chairs. Upstairs, was the bathroom and master bedroom- no windows in either, and it was very hot, but the a/c unit was pouring out water as well as cool air, so we had to turn it off or risk ruining the floors. We sure were not going to call the emergency number again!! The location was great, so close to the Carcassonne walled city! The breakfast in the morning was also very nice. They were happy to let us leave our luggage, but reception closed from 12-2 for lunch and we would have been unable to retrieve our bags during that time.

We had arranged ahead of time for a late check in, but I had not been sent the instructions for how to retrieve our keys. When I called the emergency number, I was rudely informed that I was an idiot for expecting anyone to help me at 10pm, when reception closed at 7 and I was out of luck (my paid reservation was not going to be honored). Then 5 minutes later, mysteriously, I got a text with the instructions and got into our very large, sparsely furnished 2 story apartment. There was a double futon couch in the main room, a small kitchen with a table, 4 chairs. Upstairs, was the bathroom and master bedroom- no windows in either, and it was very hot, but the a/c unit was pouring out water as well as cool air, so we had to turn it off or risk ruining the floors. We sure were not going to call the emergency number again!! The location was great, so close to the Carcassonne walled city! The breakfast in the morning was also very nice. They were happy to let us leave our luggage, but reception closed from 12-2 for lunch and we would have been unable to retrieve our bags during that time.

The internet connection is good. Well located, 8 min walk from the medieval city of carcasonne . Other than that, unfortunately, everything was bad. This shouldn't be classidied as a hotel. It is more of a guest house. I took their more expensive rooms. It was old and run down. Certainly did not look lole the pictures (which were probably taken 20 years ago). The furniture seems to have been purchaed at a flea market. In regards to the reception I arrived a little early so my room was not reay. That was fine as i was able to leave my bags in the lobby (they did not have a closed off room for luggage). When i came back at 15:00, the hotel was closed (ive never seem a hotel close down). I had to come back. The clerk forgot to tell me that they close between lunch and 15:30. She mentioned it when i made my check in when thenroom.was ready at 1530. Not sure why they close for half the day.... In the room. Again, very old and not really clean. They had a small safe, only large enough for a passport and camera . Was bot able to put my tablet in it. I left my passport and keys but them found put that it was not working anyways....juat not perperly properly maintained. On the bright side, the bed , although old, was confortable.

The internet connection is good. Well located, 8 min walk from the medieval city of carcasonne . Other than that, unfortunately, everything was bad. This shouldn't be classidied as a hotel. It is more of a guest house. I took their more expensive rooms. It was old and run down. Certainly did not look lole the pictures (which were probably taken 20 years ago). The furniture seems to have been purchaed at a flea market. In regards to the reception I arrived a little early so my room was not reay. That was fine as i was able to leave my bags in the lobby (they did not have a closed off room for luggage). When i came back at 15:00, the hotel was closed (ive never seem a hotel close down). I had to come back. The clerk forgot to tell me that they close between lunch and 15:30. She mentioned it when i made my check in when thenroom.was ready at 1530. Not sure why they close for half the day.... In the room. Again, very old and not really clean. They had a small safe, only large enough for a passport and camera . Was bot able to put my tablet in it. I left my passport and keys but them found put that it was not working anyways....juat not perperly properly maintained. On the bright side, the bed , although old, was confortable.

Great Stay. Arrived late; got clear instruction from Audrey on how to get the key. Allowed (thanks!) to keep the bicycle in the 1-bedroom apartment. Apt is clean and spacious. Highly recommended.

Great Stay. Arrived late; got clear instruction from Audrey on how to get the key. Allowed (thanks!) to keep the bicycle in the 1-bedroom apartment. Apt is clean and spacious. Highly recommended.

Smooth and easy transaction

Was on ok stay, just the WIFI needs to be improved.

France problem with train make dificult to be in time 800 pm to you hotel. Was close and very frustrating thanks to a guest to help us to get in. We are aware from other people the same thing happening , that makes the existence poor.

France problem with train make dificult to be in time 800 pm to you hotel. Was close and very frustrating thanks to a guest to help us to get in. We are aware from other people the same thing happening , that makes the existence poor.

I liked the way the property is set out, and the helpfulness of the staff.

I liked the way the property is set out, and the helpfulness of the staff.