The staff was outstanding. Saw to all our needs and request without hesitation!!

Rooms were extremely basic by comparison with the photos on Expedia. Staff weren’t anything like as helpful as they could have been. One very positive thing, however, was the breakfast, which was excellent quality and value. Overall, I wouldn’t recommend this place.

Rooms were extremely basic by comparison with the photos on Expedia. Staff weren’t anything like as helpful as they could have been. One very positive thing, however, was the breakfast, which was excellent quality and value. Overall, I wouldn’t recommend this place.

quite place' nice staff, clean, breakfast very good, good quality hotel

quite place' nice staff, clean, breakfast very good, good quality hotel

Great property

Great property

The location is a bit far from the main center. Also the tram work is going on..so if you travelling by public transport you will have to make 1 change. The card machine was not working, they said it was for many parts of Germany, but I was able to swipe for my other shopping and travel etc. I had to pay cash for my stay for which I had to withdraw from the ATM in city (20min by bus + tram). Overall it was 'ok' experience.

The location is a bit far from the main center. Also the tram work is going on..so if you travelling by public transport you will have to make 1 change. The card machine was not working, they said it was for many parts of Germany, but I was able to swipe for my other shopping and travel etc. I had to pay cash for my stay for which I had to withdraw from the ATM in city (20min by bus + tram). Overall it was 'ok' experience.

First time in Freiburg since 2001. Very clean room. Friendly staff. Parking is easy. Public transportation is very close. Breakfast was plentiful and tasted great. Id stay here again.

First time in Freiburg since 2001. Very clean room. Friendly staff. Parking is easy. Public transportation is very close. Breakfast was plentiful and tasted great. Id stay here again.

At time of Visit in July 2021 this was a brand new hotel.

At time of Visit in July 2021 this was a brand new hotel.

It was near the station, with very easy transportation

It was near the station, with very easy transportation

The hotel is very functional. It is clean and relatively close to Europa-Park which is why we stayed there and it was airconditioned which is rare. There is no view or anything luxurious about it, but it serves a purpose when you want a clean room for your family.

Convenient location. Helpful staff. Good service. Clean room.

Good stay and free parking on site

Good stay and free parking on site

Clean and well managed. Staff very helpful, spoke English and recommended local restaurants and transportation. Right across from trolley line.Very abundant breakfast included smoked salmon and champagne, among other delicious offerings. Highly recommended.

Clean and well managed. Staff very helpful, spoke English and recommended local restaurants and transportation. Right across from trolley line.Very abundant breakfast included smoked salmon and champagne, among other delicious offerings. Highly recommended.

A little out of town, but great if you have a car and okay for public transportation

A little out of town, but great if you have a car and okay for public transportation

Excellent service. App would not let me mark excellent. The young girl helping us check in was our best help throughout our two week trip. Hotel is almost outside of town in a very quiet area. The team runs right across the street for trips to town. A delightful breakfast that was delicious!!

Excellent service. App would not let me mark excellent. The young girl helping us check in was our best help throughout our two week trip. Hotel is almost outside of town in a very quiet area. The team runs right across the street for trips to town. A delightful breakfast that was delicious!!

Needed a couple of rooms with enough room for 3 people, Classic were able to accommodate this with a combination of single beds and a sofa bed. The rooms were very comfortable and large, the sofa bed not that comfortable but probably ok for kids. There was some noise from local freight trains behind the property where you could feel a light rumble but its was acceptable. Location was easy enough to find, there is a petrol/gas station out front for convenience. The breakfast was really good and so was the coffee machine. Overall we would stay here again if in the area. Wifi was amazing, best of all the hotels on our trip.

Needed a couple of rooms with enough room for 3 people, Classic were able to accommodate this with a combination of single beds and a sofa bed. The rooms were very comfortable and large, the sofa bed not that comfortable but probably ok for kids. There was some noise from local freight trains behind the property where you could feel a light rumble but its was acceptable. Location was easy enough to find, there is a petrol/gas station out front for convenience. The breakfast was really good and so was the coffee machine. Overall we would stay here again if in the area. Wifi was amazing, best of all the hotels on our trip.

Excellent service. Staff was extremely helpful.

Excellent service. Staff was extremely helpful.

I was a bit underwhelmed by our stay here which I acknowledge is a bit harsh because there wasn't anything wrong with it - the people at reception were very friendly & helpful, the area is fine, parking wasn't a problem, the breakfast was good & the petrol station which is right in front of the hotel was very convenient for fuel!! We didn't experience any noise from trains or trams. The man at reception recommended a restaurant just down the road which we would never otherwise have found & it was a highlight of our holiday. I suppose I was just disappointed that the room for 5 was just a standard double room with a sofa bed and a camp bed. It was very squashed, but it was only for one night. A quintuple room is advertised, and had I read the small print I would have known it was small! For one night it was fine, but if you are a family of 5 and staying for longer, consider getting 2 rooms!

I was a bit underwhelmed by our stay here which I acknowledge is a bit harsh because there wasn't anything wrong with it - the people at reception were very friendly & helpful, the area is fine, parking wasn't a problem, the breakfast was good & the petrol station which is right in front of the hotel was very convenient for fuel!! We didn't experience any noise from trains or trams. The man at reception recommended a restaurant just down the road which we would never otherwise have found & it was a highlight of our holiday. I suppose I was just disappointed that the room for 5 was just a standard double room with a sofa bed and a camp bed. It was very squashed, but it was only for one night. A quintuple room is advertised, and had I read the small print I would have known it was small! For one night it was fine, but if you are a family of 5 and staying for longer, consider getting 2 rooms!

too close to the railway, can be very noisy if keep the window open.